Le e ell u u Bill.
Years ago, I worked with a charming and ambitious fellow. Let’s call him Bill. You probably knowa lot of people who have worked with someone just like Bill. Maybe you have.Bill was always ready with an informed opinion. He had the latest industry information at hisﬁngertips and knew eactly who was in what deal and who was jockeying for which position bothin our company and at every competitor.Bill could rattle off every call and site visit he’d made and comment on every sales proposalwe had under consideration. He had the facts . . . he had the ﬁgures.Bill could do a PowerPoint presentation at the drop of a hat. He practiced hard and mastered hisscript. He was smooth, professional, and polished.Bill would boast about the number of e-mails he received and how full of important correspondencehis Inbo was at all times.He would proudly show you his schedule on his Palm Pilot to demonstrate how he managed to packmore into every day than most people could ever imagine attempting.Sounds great, right? Sounds like every organization, even yours, could use a few more Bills, huh?I wouldn’t wish Bill on my worst enemy.How’s that? Ecuse, me? What’d you just say?Isn’t Bill a shining eample of all that we should try to be? Polished? Smooth? Well-connected?On the ball? A master of efﬁciency and productivity?Bill was a train wreck. Bill left a wake of unhappy people behind him wherever he went.