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Table Of Contents

1 Introduction
1.4 Research questions
1.6 Interested parties
2.1 Research philosophy
2.2.1 Interpretivist research designs
2.2.2 Research design steps
2.2.3 Qualitative research
2.3 Research approach Part and whole Preunderstanding and understanding
2.3.2 Hermeneutical interpretation Pattern of interpretation Sub-interpretation
2.3.3 Hermeneutic Summary
2.4.1 Qualitative Data Possible primary data sources Secondary data
2.5.1 Interview with Swedish banks
2.5.2 Interview with Professor Sven Carlsson
2.5.3 Interview with JB McCarthy
2.5.4 Interview with Bank of America Merrill Lynch
2.6 Credibility of research findings
2.7 Analysis process
3 Frame of reference
3.1 Introduction of DSS
3.1.1 Umbrella terms for DSS
3.1.2 Alter’s types of decision support
3.1.3 Possible sources of better decision support
3.2 Decision support frameworks
3.2.1 The steps of Decision Support
3.3 Decision making processes
3.3.1 Decision making procedures by Robert Harries
3.4 PEST analysis model
3.5 Banking Structure in US
3.6 An example of decision support system – Datscha
4 Empirical results
4.1 Interviews with Swedish banks
4.1.1 Lecture findings
4.2 Bank of America Merrill Lynch
4.3 Financial Services Innovation Centre
4.3.1 DSS in financial sectors in general
4.3.2 DSS’s usage in different sectors
4.3.3 Future perspective about DSS in financial sectors
4.4 DSS professor Sven Carlsson
4.4.1 General perspectives about DSS
4.4.2 Key factors of using DSS
4.4.3 DSS regarding financial sector
4.5 Summary of data findings
5.1 DSS in banks’ usage and purpose
5.2 How is DSS used in different levels in banks?
5.3 Benefits and drawbacks of using DSS
5.4 More contributions to research purpose
5.4.1 Risk management and DSS
6 Conclusion
7 Reflections
8 Future research
Appendix 1 – Interview questions
Appendix 2 – Biography of Sven Carlsson
Appendix 3 – Introduction of Financial Services Innovation Centre
Appendix 4 – Risk Assessment Glossary
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DSS in Banks

DSS in Banks

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Published by Ahmad Firdaus Adnan

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Published by: Ahmad Firdaus Adnan on Aug 22, 2010
Copyright:Attribution Non-commercial


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