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Table Of Contents

Introduction
Profile of the Gambling Industry
Development of Responsible Gambling Programmes
Gambling, Recreational Gambling and Problem
Forms of Gambling
Gambling Legislation
Responsible Gambling Legislation
Code of Practice
Introduction to the Casino Gambling Environment
Facilities
Signage
Casino Lighting
Display of Clocks
Automatic Teller Machines (ATM’s)
Promotional Materials
Creating a Comfortable Environmental
Introduction to the Provision of Information
Information about the Potential Risks of Problem
Availability of Counselling
Chances of Win/ Loss and Probability
Information on Games
Player Rating Systems
Introduction to Exclusion Orders
Dealing with Exclusions
Attempts to Breach Exclusion Orders
Revocation of an Exclusion Order
Exclusion from Remote Gambling
Underage Gambling
Customer Complaints and Disputes
Introduction to Problem Gambling
Levels of Gambling
Prevalence of Gambling Problems
Gambling Addiction
Impact and Costs of Problem Gambling
Gambling Behaviour
Introduction to Support Programmes
Accessing Treatment – Referral Paths
Counselling and Treatment Providers
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Responsible Gambling

Responsible Gambling

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Published by Prashant Desai

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Published by: Prashant Desai on Aug 23, 2010
Copyright:Attribution Non-commercial

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05/25/2012

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