Singapore Post Limited

(Reg. No. 199201623M)

Investor Relations
10 Eunos Road 8 #05-33E
Singapore Post Centre
Singapore 408600
http://www.singpost.com

Fact Sheet

SingPost, the designated Public Postal Licensee for Singapore, offers reliable and high quality domestic and international postal
services as well as end-to-end mail solutions including data printing, letter-shopping, delivery and mailroom management. It is
also the leading logistics provider in the domestic market, with global service offerings to more than 220 territories/countries.
SingPost has earned the honour of being the only postal company to have won the EMS Cooperative Certification Gold Level
Award by the Universal Postal Union (UPU) for its Speedpost Worldwide service for the eight consecutive years since 2001. As
the owner of one of the largest retail distribution networks through its tri-channel platform of post offices, Self-service Automated
Machines (SAM) and vPOST, its internet portal, SingPost provides convenience to its customers for a wide range of products
and services, including agency, postal and financial services. SingPost’s regional footprint spans 10 countries/territories in Asia
Pacific where it offers cross-border mail services.

Core Business Mail

SingPost provides comprehensive services for collecting, sorting and distributing domestic and
international mail, including Direct Mail and Mailroom Management services. SingPost’s
international mail service handles incoming international mail from, and outgoing international mail
to, foreign postal administrations. Our Hybrid Mail service is a low-cost, high-speed one-stop
service that allows businesses to process and deliver large quantities of data-intensive,
personalized documents.

Logistics
SingPost provides domestic and international door-to-door distribution services, including express
delivery services (Speedpost) and warehousing, fulfilment and distribution services. Our
Speedpost delivery service provides express delivery services for customers sending documents,
parcels and freight (Speedpost Freight) both within Singapore (Speedpost Islandwide) and
throughout the world (Speedpost Worldwide). We also offer a wide range of value-added services
including warehousing and inventory management, product storage, physical inventory checks and
monthly and annual inventory reports.

Retail
Our extensive multi-channel network of over 60 post offices, more than 250 SAMs and SAMPLUS
as well as vPOST provide one-stop, round-the-clock convenience for customers for a wide variety
of postal, bill payment, ticketing, government application and payment as well as financial services.
We also offer a host of higher-value consumer products and services to meet our customers’ fast-
changing needs.

Stock Information Revenue Breakdown

(FY2009/10)
Listed on SGX &
POWL in Japan : 13 May 2003 Retail
Issued Capital : 1.93 billion shares Logistics
Market Capitalisation : S$2.10 billion @ S$1.09 per share 7.8%
Free Float : Approx. 75% (25% held by SingTel) 27.4% FY08/09: 8.5%
Avg. Daily Trading Vol. : Approx. 3-4 million shares FY08/09: 15.0%
Index Constituent : All World Global Index Series;
FTSE/ASEAN Global Index; FTSE ST
Index; FTSE GWA Asia Pacific x
Japan x AU x NZ; FTSE GWA All Mail
World
64.8%
Stock Codes : Bloomberg (SPOST SP)
Reuters (SPOS.SI) FY08/09: 76.5%
Sector : Transport, Storage, Communications

____________________________________________________________________________________________________________________________
5 May 10
 Singapore Post Limited
(Reg. No. 199201623M)
Investor Relations
10 Eunos Road 8 #05-33E
Singapore Post Centre
Singapore 408600
http://www.singpost.com

Highlights Financial position, cash flows

Q4 FY2009/10: continued improvement in performance Strong financial position Healthy cash flows
Borrowings $503.0M $M
Free cash flow
$133.8M Net debt $112.8M 196.1
Revenue
Ï 15.8% Proposed Net gearing 0.38x
155.9
2.5¢
final dividend maintained Total debt to EBITDA 2.2x
Underlying $36.5M (per share)
EBITDA to interest expenses 29.9x
net profit Ï 12.0%
Return on average equity 59.5%

FY2008/09 FY2009/10

Full year FY2009/10: healthy set of results despite weak economy; • Healthy financial position, cash flows
strong cash flows and financial position
• Issue of $200M 3.5% Fixed Rate Notes due 2020 to finance new investments,
anticipated capex and working capital requirements
$525.5M
Revenue
Ï 9.2%
Free cash flow $196.1M

Underlying $147.8M Dividends

net profit Ï 0.3%

cents per share

Q4 FY2009/10 P&L highlights 10.0

Better operating performance on economic recovery

$M Q4 FY08/09 Q4 FY09/10 % change 6.25 6.25 6.25 6.25*

5.0
4.2 4.2
Revenue 115.6 133.8 +15.8% 5.5

Other income 8.6 15.1 +76.1%

Operating expenses 85.0 101.7 +19.6%

FY02/03 FY03/04 FY04/05 FY05/06 FY06/07 FY07/08 FY08/09 FY09/10
Operating profit 39.2 47.3 +20.8%
* Including proposed final dividend of 2.5 cents per share to be paid on 15 July 2010
Share of assoc & JVs 2.7 (0.1) n.m.

Net finance costs 1.9 1.8 (5.7%)

Net profit* 35.3 40.9 +15.8%

Underlying net profit* 32.6 36.5 +12.0%

Share Price
* Profit after tax attributable to equity holders of the Company; underlying net profit excludes one-off items.
(since IPO at 13 May 2003)

Normalised values Share volume (m)

Q4 FY2009/10 expenses 320 320
SingPost STI
Increase in operating expenses mainly due to Quantium Solutions 240
Admin &
Dep Selling 240
Total operating 7% 1% Labour &
$101.7M
160
others related
expenses Ï 19.6% 18% 40%

Excluding Quantium Solutions, Volume 160

expenses rose 6.3%
related
34%
80
Administrative and
other expenses
$18.4M
Ï 47.1%
80 -
$41.0M
Labour and related
expenses Ï 28.4% May-03 Sep-04 Feb-06 Jul-07 Nov-08 Apr-10
Depreciation $7.1M
Ï 3.0%
Volume-related $34.1M
expenses Ï 11.8%
Selling expenses $1.2M
Ð 63.4%

____________________________________________________________________________________________________________________________
5 May 10