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Microsoft Online Services
The 15 Minute Guide to:
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Cloud computing
goes mainstream
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Microsoft Online Services:
The opportunity
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Making more with
Microsoft Online Services
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Dynamic Edge:
Ready for the Future
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the support store:
Leading with the cloud
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Useful urls
Contents
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Dear Partner

The industry buzz around concepts like cloud computing continues to grow. Indeed, analysts predict that UK spending on cloud computing services will double within the next two years, to over £1.2 billion. This prediction is easily understandable, as amongst its many compelling

customer benets, cloud computing can lower upfront and ongoing
software costs, as well as streamline deployment and management.
Given the impressive growth projections, Microsoft® is focused on
delivering solutions for our partners that maximise the cloud
computing opportunity.
For Microsoft partners that have built a business around selling hardware
and on-premises software solutions, we now offer an opportunity
to continue to serve clients with the traditional model, while also
beginning to take advantage of additional revenue streams available
via hosted services.
Flexible delivery options

Microsoft offers three models for delivering solutions – on-premises,
partner-hosted, and Microsoft-hosted – ensuring exceptional choice
and exibility. Microsoft-hosted solutions are referred to as Microsoft
Online Services, including Microsoft Business Productivity Online Suite
(BPOS).

In summary, the three delivery models are:
• On-premises: Software is installed at the customer location and
licensed to the customer in a traditional manner.
• Partner-hosted: The infrastructure and software is owned and
licensed by a Microsoft partner, purchased through a Service
Provider Licensing Agreement (SPLA).
• Microsoft-hosted: Microsoft owns the infrastructure and
provisioning of the software, which is delivered as a service to
customers via the Internet.

Within this introductory guide, which is suitable for transactional
partners operating in the small and medium-sized business (SMB)
market, you’ll nd explanations of key concepts and advice on how

to get started. Now’s the time to consider your cloud computing
future – and as always, we’re here to help you succeed and thrive.
Simon Gautrey
Cloud Computing Lead
SMS&P, Microsoft UK
Foreword
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Microsoft Online Services:
The opportunity
Find out how Microsoft Online Services can help your customers
grow revenues while at the same time reducing costs
Businesses face all sorts of external
pressures, caused by changes in
the political, economic, competitive
and technological environment.
Globalisation brings with it the need
for worldwide communication and

collaboration, along with new
competitive and regulatory
challenges. Niche businesses are

competing with established brands, and as more and more business is conducted online, security issues

develop from users accessing
company applications and data from
a variety of locations and devices.

While businesses still need to cut
costs wherever possible, there is
a corresponding need to be well

positioned to take advantage of
the future economic upturn.
Remaining competitive and
ready for re-growth demands an
intelligent and agile response to
the current nancial pressures.
Opportunities are often created

during periods of hardship or change – and Microsoft Online Services are a case in point. Microsoft Online

Services can help your customers
grow revenues and reduce costs.
Help customers grow
revenues and reduce costs
Microsoft Online Services provide
businesses with subscription-
based Microsoft-hosted online
services that offer access to rich
communication, collaboration,
and productivity applications from
anywhere. As well as helping your
customers to reduce costs, these
services help free resources and
enable staff to focus on initiatives
that deliver competitive advantage.

Microsoft Business Productivity
Online Suite (BPOS) provides
reliable, cost-effective, readily

scalable online IT services to
support your customers.
These services include:
Microsoft Exchange Online
for enterprise messaging.
• Microsoft SharePoint®Online
for intranets and document sharing.
• Microsoft Ofce
Communications Online
for real-time communication and
presence (instant messaging
and related capabilities).
Microsoft Ofce LiveMeeting
for interactive web conferencing.
Microsoft brings years of

experience and industry-leading
expertise to bear on each
component involved in Microsoft

Online Service delivery: the data
centre, the services infrastructure,
the network, and mobile and
desktop applications. Microsoft
Online Services are designed,
deployed, and operated from the
ground up with efciency, security,
availability and privacy in mind.
The benets of Microsoft Online Services for customers include:
Better control of IT technology investments: customers can buy what they need now
– and partners can generate additional revenue from their value-added services and solutions.
Simplied software subscription: license management for attractive pricing and a predictable
cost ensures better cash ow management for customers.
A Microsoft commitment to deliver secure, available, and private online software services, nancially
backed by a 99.9 per cent availability service-level agreement (SLA) and certied by third-party audit.
• Increased productivity: robust integration among Microsoft Online Services and with existing
on-premises software, empowers your customers with rich communication and collaboration.
Access to the latest business productivity software services: as new versions of the software are
released by Microsoft, your customers can start using them immediately with no deployment delay.
The benets of Microsoft Online Services
CLOUD COMPUTING

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