Six Sigma Quality

Presented by :
SHALINI SRIVASTAVA
SHEKHAR VAISHY
APOORV RANJAN
SWAPNIL KISHORE
 Presentation Agenda

1. What is Six Sigma Quality?

2. Why would a company adopt Six Sigma?
3. The roadmap to Six Sigma?
4. What are the challenges?
5. What are the rewards?
What is Six Sigma Quality?

 Originated at Motorola in the early 80’s.

 Its a methodology for disciplined quality

improvement.

 It is the essence of sound business

organization and total quality
management.
 CONT. . .
 Six Sigma is helpful in eliminating defects from
any process, product, or service.

 Its numerical goal is 3.467 defects per million

opportunities.

 Its Strategies includes:

– Measure
– Analyze
– Improve
– Control
 CONT. . .

 Its Implementation is top-down.

 Uses concept of “belts” for levels of

competency in Six Sigma implementation:
– MBB = Master Black Belt
– BB = Black Belt
– GB = Green Belt
 Why would a company adopt Six
Sigma?
SIGMA DPMO CAPABILITY
6 sigma 3.4 World Class
5 sigma 230
4 sigma 6200 Industry average
3 sigma 67,000
2 sigma 310,000 Noncompetitive
1 sigma 700,000
 A Road Map for Six Sigma

1. Appoint a Champion
2. Select a Cross-functional team
3. Develop quantifiable goals
4. Develop an implementation plan
Establish a training program
Address data collection requirements and issues
Develop a change control and maintenance program
5. Coordinate your road map
What are the Challenges of
Six Sigma?
 The perception of  Training – especially
“Sick Sigma”. management level.

 Understanding the  Consultants can’t make

DFSS (Design For it happen.
Six Sigma)

 It is not a quick fix

nor a recipe.
What are the Challenges of
Six Sigma?
 Implementation  Reliability of data from
tends to be uneven the field.
and lapses occur
frequently.

 Takes careful
 Lack of discipline preparation and a
and accountability. commitment to the
foundational change.
 Six Sigma Methodology: DMAIC

 Define - Gather facts regarding the exact question to

be answered
 Measure - Establish our baseline performance and
collect meaningful data relevant to the problem
 Analyze - All about finding the real root cause(s) and
the key to solving our problem
 Improve - Evaluate possible solutions based on their
impact on performance
 Control - Quantify the change in performance and
make sure the improvement is sustained

y = f (x1, x2, x3…, xn)

 What are the Rewards of
Six Sigma?
 Improved reliability and predictability
of software products and services.

 Increased value to the customers and

shareholders.

 Improvements in organizational
morale.
 CONT. . .

 Increased marketplace viability.

 Organizational recognition.

 Significant reduction in defects.

THANK YOU !