Change agents are catalysts to manage changes. They are any persons whomanage the organizational changes. The change agents are specialized in thetheory and practices of managing changes. Experts outside the organization arenot well versed with the internal environment. So, they are not in position tomanage changes effectively. The second order changes suggested by the externalconsultants are resisted by the employees, because they are not qualified tosuggest changes. Moreover, external experts are not well aware of the attitudesand desires of the employees. A first order change is beneficial in many cases, asit takes place gradually and the employees get opportunities to adjust themselvesaccording to the changing situations. Internal members of change management orinternal change agents have ability, knowledge and experience of directing peoplefor change and development.The basic objectives of change agents are increasing effectiveness, individual performance andsatisfaction irrespective of whether change agents are internal or external. Thereare four subject matters which are changed by the change agents. They arepeople, physical setting, technology and structure.