CREATIVITY &

INNOVATION IN THE
WORLD OF RETAILING
BY:
CH.V.S NAVEEN
KUMAR
GITAM UNIVERSITY
 CREATIVITY BY INDIAN
RETAILERS
WHERE LABOUR IS CHEAPER THAN TECHNOLOGY
 INORBIT MALL ,VASHI(Mumbai)

Self defense, calligraphy or fruit carving,

or even take a brisk morning walk.
Mall authorities have decided to open
their malls at 6.30 am so that people could come
in for a walk.
During shopping hours there is a free bus
service to pick up and drop customers in and
around Navi Mumbai for their Vashi Mall. 
Chennai’s Abirami Mall offers a
pick-up and drop service to
customers. Also planning to
give shoppers public lockers

Citi Centre, offers valet parking and an air

conditioned waiting area for customer’s chauffeurs
with water, magazines etc..
Delhi based City walk mall runs a
children’s play area spanning over
10,000 sqft with staff hired to look
after children. 

Chennai’s largest mall Express Avenue will soon have

golf carts to ferry senior citizens and nursing rooms for
mothers and hobby centers for children.
CONTD..
 INNOVATION BY
INTERNATIONAL Retailers
WHERE TECHNOLOGY IS CHEAPER THAN LABOUR
New customer paging
solution from UK retailers set
to fill supermarket trolleys

Wal-Mart & Metro both

are working on E-
CARTS or E-TROLLYS,
RFID based technology
RFID BY WAL-MART
LOGISTICS
STOCK REPLINISHMENT FROM SHELVES
RFID TAGS
EX: tag in your Wal-Mart shirt might be saying: 'I am
a sleeveless shirt, color white, size 12. I cost 9.95. I was
bought at Wal-Mart Superstore number 00067 in New
Jersey, USA. I am number 400 of 10,000 bought on June
15, 2010 I was made by Neem's in Pakistan in May 2010.
 CIRCUIT CITY U.S BASED
ELECTRONICS RETAILER USE’S LIVE
INTERACTION With SPECIALISTS TO
SLOVE CUSTOMERS QUERY

24/7 VENDING STORES..!!

Yup Vending stores not
just machines…
 PARKING SOLUTIONS
Worlds Largest Wal-Mart’s
Robotic Parking In Intelligent Parking.
Dubai Generating power
with the solar
energy
 WATCH & Enjoy

METRO’S FUTURE STORE

24/7 CONVENIENCE STORE

ROBOTIC PARKING

CINEESE INNOVATIVE SUPERMARKET

THANK YOU

V E
NA
EN