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Leadership
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Copyright © 2001 by Donald Clark. All Rights Reserved.May 15, 2001: Version 1Shareware material, seehttp://www.nwlink.com/~donclark/documents/leadershipshareware.html donclark@nwlink.com
3
Table Of Contents
1
-
T
HE
P
YRAMID OF
L
EADERSHIP
...............................................................................................................6
I - LEADERSHIP COMPETENCIES........................................................................................................8
2
-
L
EADERSHIP
A
BILITIES
...........................................................................................................................9
Leadership Framework – Be, Know, & Do...........................................................................................10Two Most Important Keys of Leadership...............................................................................................11Factors of leadership.............................................................................................................................11 Environment..........................................................................................................................................12 Leadership Models................................................................................................................................14 Leadership Styles...................................................................................................................................16 Forces....................................................................................................................................................18 Leader Use of Consideration and Structure..........................................................................................18The Process of Great Leadership..........................................................................................................19Power and Leadership...........................................................................................................................19
3
-
V
ISIONING
.............................................................................................................................................22
Getting To the Future............................................................................................................................22The Six Steps of Goal Setting.................................................................................................................23Supervising............................................................................................................................................25 Inspiring Your Employees.....................................................................................................................25
4
-
C
REATE AND
L
EAD
T
EAMS
....................................................................................................................27
Developing Teams.................................................................................................................................28 Elements of a Team...............................................................................................................................30Six Steps to Team Problem Solving.......................................................................................................31Team-player Styles................................................................................................................................32Team Leadership...................................................................................................................................33 Are you ready to be a team leader?.......................................................................................................34Problems Team Face.............................................................................................................................34When To Build Teams............................................................................................................................35
5
-
F
OSTER
C
ONFLICT
R
ESOLUTIONS
(
WIN
-
WIN
)........................................................................................36
Performance..........................................................................................................................................36 Motivation.............................................................................................................................................37 Counseling.............................................................................................................................................41Performance Appraisals........................................................................................................................43Workplace Violence...............................................................................................................................44Final Thoughts.......................................................................................................................................46
6
-
A
SSESS
S
ITUATIONS
Q
UICKLY AND
A
CCURATELY
................................................................................48
Planning................................................................................................................................................48 Executing...............................................................................................................................................49Problem Solving....................................................................................................................................50
7
-
C
OACHING AND
T
RAINING
....................................................................................................................51
Learning................................................................................................................................................52Steps to Training and Coaching:...........................................................................................................53Training and Coaching Tips..................................................................................................................55
8
-
I
MPLEMENT
E
MPLOYEE
I
NVOLVEMENT
S
TRATEGIES
.............................................................................57
Employee Involvement...........................................................................................................................57 CPI Procedure.......................................................................................................................................58 Analysis Phase.......................................................................................................................................59 Design Phase.........................................................................................................................................63 Development Phase...............................................................................................................................64 Implementation Phase...........................................................................................................................64 Evaluation Phase...................................................................................................................................65
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