we] public online: Col ey!COMMUNITY LIVING BRITISH COLUMBIA Policy Number: Policy Section: Hleclive: SEA.280 Supports and Services DRAFT Z Title: Executive Sponsor: Catalogue of Services Policy Directors, Regional Operations VP, Organizational Development 1, PURPOSE ‘This policy explains the function of CLBC’s Catalogue of Services (COS) and provides guidance to staff on its use, It is designed to be used with the Catalogue of Services (COS), CLBC Resource Allocation Schedule, Funding Guide, Funding Guide Policy, Guide to Support Allocation, Guide to Support Allocation Policy, Individual Support Planning Policy, and Request for Service List. Together, these policies and tools form an integrated approach to support informed, fair, and consistent decision-making, about the types and levels of service funded by CLBC for eligible individuals. ‘The policy applies only to individuals who are eligible for CLBC services under the developmental disability criteria as outlined in the Fligibility for CLBC Supports and Services Policy 2. DEFINITIONS Catalogue of Services (COS): The list of services funded by CLBC as well as associated ‘parameters that relate to GSA levels and length of time a service can be provided. CLBC Request for Service List: A report that identifies requests for service for individuals and their families. Guide to Support Allocation (GSA): A tool used by CLBC to determine an individual's current Gisability-related need. Individual: A person 19 years of age or older who is eligible for CLBC services, as described in the Eligibility for CLBC Supports and Services Policy Services for Individuals and Families: Services and ot/goods that are provided direotly to the individuals/families supported by CLBC. 3. POLICY CLBC provides a range of funded services that support individuals to live successfully in their community. All services for individuals and farnilies funded by CLBC are listed in the COS, CLBC staff must be familiar with the COS and are expected to use it as a reference for all aspects une 2010 Dialt Catalogue of Services Policy Poge lotof their work ~ planning with individuals and families, requesting services on behalf of the individual, procuring services, establishing contracts, approving funding, etc. CLBC supports and encourages individuals and their families to access genetic and informal supports If these supports are unavailable or are insufficient to meet an individual's disability related needs, the individual may request services that are funded by CLEC, 4, PROCEDURES Request for Service 4.1 Facilitators review the COS to determine the appropriate service category when entering requests on the CLBC Request for Service List, as outlined in the Request for Service Policy. Individual Support Plans 4.2 Facilitators reference COS service categories when assisting individuals and families during the development of individual support plans that include a request for CLBC funded services, 4.3 Analysts reference COS service categories to determine the appropriate type and permitted imeframe for requested CLBC funded services. This is done in conjunction with the individual's GSA score and CLBC Resource Allocation Schedule, Procurement and Contracting, 4.4 CLBC staff reference the COS service categories for procurement and contracting activities. Contracts cannot be written for services for individuals and families that are not included in the cos. 5. REFERENCES Catalogue of Services CLBC Resource Allocation Schedule Eligibility for CLBC Supports and Services Policy Funding Guide Funding Guide Policy Guide to Support Allocation ‘Guide to Support Allocation Policy Individual Support Planing Policy. Procurement and Conéracting Guide Procurement and Contracting Policy Request for Service List Request for Service Policy June 2010 Draft Catalogue of Services Policy Poge 2 of 2ng COMMUNITY LIVING BC fe Catalogue of Services SOMES UR eo RESIDENTIAL CLBC funds variety of residential arrangements. The amount of funding and type of support provided depend upon the individual's cureni disabilty-related needs, support preferences, and preferred home environment. Baie SERVICE GSA Meshal sce) 2 SUBCATEGORY, cee eee supported ‘outreach support 13 ‘ongoing Wing cluster living 13 ongoing ‘ home sharin all ongoin residential | shared living 7 sone live-in support all ‘ongoing staffed eee residential _|# Mats friar ‘SUPPORTED LIVING. * provides individuals living independently in he community with assistance in activities of daily ving + this service is available to Individuals who own, lease, or reni their own homes outreach support = a supported living arrangement in which targeted hourly support Is provided 9 individuals through one-on-one or group arrangements cluster living * asupported living arrangement in which ongoing suppor is provided.on- site by the service provider to. group of individuals who have homes in close proximity to one another (typically within the same apartment builaing} ‘SHARED LIVING * anoduil with a developmental disability shares a home with someone who is contracted to provide ongoing suppert 4 fhe home is the primary residence of both the individual being supported and the person offering fhe support June 2010, vesion 9 Draft Catalogue of Servicesm COMMUNITY LIVING BC Pp Catalogue of Services sernuremune Rae home sharing * a shared living arrangement in which the contractor controls the home through ownership, lease. or rental * can also describe a shared living arrangement in which the individual and contractor have established a joint tenancy live-in support * a shated living arrangement in which the individual conirols the home through ownership, lease, or rental STAFFED RESIDENTIAL + support for dally living is provided to an individual or group of individuals by a team of siaff who rotate through the home according to an established schedule that Includes overnight hours June 2010, version 9 Draft Catcioaue of Services. COMMUNITY LIVING BC é Catalogue of Services SSI SS a COMMUNITY INCLUSION CLBC funds a variety of community inclusion options. These services are designed 10 support individuals fo have rich tives within community. The amount of funding and type of support provided depend upon the individual's cument disabilty-related needs, support preferences, and gools for inclusion. pea Bae ex ae fortes Riess td ra employment ze!) al ‘ongoing sel oes community | development | = il Dennis inclusion [~ community a ‘ ae ae based : ee home-based f= 5 ongoing EMPLOYMENT + acommunity inclusion service that uses a variety of methods to ensure that individuals achieve employment within on integrated setting may include supported employment, customized employment, and / or self- ‘employment aptions «employment is a frst priority for individuals served by CLEC SKILL DEVELOPMENT + a community inclusion service that provides individuals with support to develop skills jhat are required for healthy, independent tiving + support may be provided fo Individuals through one-on-one or group arrangements + services are goathased and time-timited COMMUNITY-BASED * a. community inclusion service thal operates outside the individual participants’ homes » designed for individuals who require ongoing support Io participate in communily in a meaningful way + Usually offered according 10 an established schedule thal allows individuals to participate on a part-time or full-time basis 2 _ staff facilitate aclivilies for the entire group or for incividual members June 2010, version? Draft Catalogue of Services 3: ‘COMMUNITY LIVING BC ; Catalogue of Services serena an + may have vocational focus, a social / recreational focus, or some combination of Ihe two dso includes legacy services such as small businesses, enclaves, and mobile work HOME-BASED ‘@ community inclusion service that supports individuals within the home designed for individuals who require ongoing support to participate in community in a meaningful woy «usually offered according to an established schedule that allows individuals to parlicipate on a parr-time-or fulltime basis «staff facilitate activities for the entire group or for individual members * may have a vocational focus. « social / recreational focus, or some combination of the Iwo June 2010, version 9 Diol Catalogue of SeCOMMUNITY LIVING BC Catalogue of Services LOMMUNITY LIVING Draft RESPITE Respite provides families with a break from the continuous demands ef caregiving, Families can use this service in the manner that best suis thelr unique circumstances, The service may be delivered in the family home, the home of a respite provider, or within the communily. ees Ried GSA Sa CATEGORY Aienuscen a eva direct. [acne meee Teded - 2 ongoing / time- t ae limited respite respite oll contracted = =e ongoing / fime- : all : respite limited DIRECT-FUNDED * respite co-ordinated by families * family rectuils, screens, monitors, and pays for the delivery of respite services CONTRACTED . * respite co-ordinated by CLBC or by a community-based agency * agency recruits, screens, monitors, and pays for the delivery of respite services tune 2010. version 9 ral! Cotaiogue of Services_ COMMUNITY LIVING BC J Catalogue of Services communsty uving Draft SUPPORT FOR INDIVIDUALS AND FAMILIES. CLBC funds a range of services for those who support an adult family member with a developmental disability. Services are designed to enhance the individual's overal quality of lle ond to strengthen the family's ability to manage. Rcd Bare GSA viscose SUBCATEGORY eee PROGRAM psychological Sues | all timestimited ae efor | behavioural fee | al | timetimited feamies [homemaker |g all | fime-imited support co- all ongoing / time- ordination sj limited PSYCHOLOGICAL ‘+ require CLBC to establish a contrac! with a licensed psychologist or other qualified mental health professional on behat of an individual with mental health support needs all services are goalfocused ond time-limited services in this area include consultation, assessment, and therapy BEHAVIOURAL = require CLBC fo establish o contract with a qualified professional an behalf of an individual with behavioural support needs » aliservices are goal-focused and time-limited ¢ services in this area include consultation, assessment, and Iherapy HOME-MAKER © availlable to indivieiuals who require basic housekeeping services or temporary personal core to successtuly live in the community * may also be accessed by those who provide ongoing, unpaid residential support fo an adull with a developmenial disability tyne 2010, version 9 ral Catologue of Services éCOMMUNITY LIVING BC Catalogue of Services communtey uvinc Draft SUPPORT CO-ORDINATION service tailored to the unique needs of the individual or famity may involve counselling, resource / referral, education / training, scheduling, advocacy, or connecting people with peers in the community + typically delivered through a community-based agency that is contracted by CLBC to oversee the service + support may be offered to an individual, « specttic family member. an entire family. or farnily groups with similar neeas * services are goal-focused and most are timeimitod June 2010, version 9 brat! 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Suous owed pace. 0 " Bury peoys Jouuepso: 2819 Buupys ewoy Jeonsanou ler | ene) waisn yOOrA / SINOU FLL Z sions BujoBuo 0 ‘Buimy pauoddns ym / INOY /-L [ sieaay poddns yapexno Nouvootly.. |) 7aAa1- lee, ON fe spunoss# | ¥s9 ie. 0102 eunr 3INAIHOS NOLVIOTIV JDANOSAY LUVEGx sg Jame 2010 Foruema ee Oy ene QUESTIONS & ANSWERS tainism couuMeln FOR CLBC STAFF COMMUNITY LIVING BC - CATALOGUE OF SERVICES Q1. What is the Catalogue of Services? ALL. The Catalogue of Services (COS) lists and describes the types of services that CLBC provides. It also provides guidance on the amount of service to be provided fo an individual based on disability-related need as determined by using the Guide fo Support Allocation (GSA). CCLRC provides a range of funded services that support individuals to live successfully in their community. CLBC staff are expected to use the COS as a reference for all aspects of their work ~ planning swith individuals and families, requesting services on behalf of the individwal, procuring services, establishing contracts, approving funding, ete @2. What is the Catalogue of Services Policy? ‘A2. This policy explains the function of CLBC's Catalogue of Services (COS) and provides guidance to staff on its use. It is designed to be used with a number of fools and policies including the Catalogue of Services (COS), CLBC Resource Allocation Schedule, Guide to Support Allocation and Guide to Support Allocation Policy. Together, these policies and tools form an integrated approach to support informed, fair, and consistent decision-making about the types and levels of service funded by CLBC for eligible individuals. The policy applies to individuals who are eligible for CLBC services under the developmental disability ‘criteria as outlined in the Fligibitity for CLEC Supports ard Services Policy. Q3, What is the procedure for staff when applying the Catalogue of Services? A3. Facilitators consult the COS during the development of individual support plans that include a request for CLBC funded services and when entering requests onthe CLBC Request for Service List Analysis reference the COS service to guide decision making around the appropriate type and timeframe for requested CLBC funded services. This is done in conjunction with the individual's GSA level and CLBC Resource Allocation Schedule. CLBC staff also reference COS service categories for procurement and conttacting activities, @4, Which version of the COS should staff use? ‘AA. Version 9 une 2010) is the most current version. The Chart of Accounts, Resource Allocation Schedule, cavrent REQ, and new payment tables are consistent with this version. This version ean be found on the intranet in the Policy section.¥ ‘ x June 2010 For Internal Use Only COMMUNITY LIVING BRITISH COLUMBIA 8. Does the Catalogue of Services policy apply fo the Personalized Supports (PS!) Initiative? AS. The policy applies only to individuals who are eligible for CLBC services under the developmental isabitity criteria as outlined in the Eligibility for CLBC Supports and Seroices Policy. separate practice guide will be issued for PSI, Q6. What Is the Resource Allocation Schedule? A6, The Resource Allocation Schedule provides guidance on the amount and type of service to be provided based on disability-telated need as assessed by the GSA. 7. What is the purpose of the Resource Allocation Schedule? AT. The Resource Allocation Schedule provides consistency and predictability in the amount of service provided. The Schedule ensures faimess and equity in service allocation across the province. @8. How was the Resource Allocation Schedule developed? AB. The Resource Allocution Schedule was developed by identifying, and consulting about the amount of support a person reasonably requires to live successfully in their community in relation to their disability-telated need. These amounts of support have been identified in the Resource Allocation Schedule. In some cases where more work and consultation is needed, the amounts of support have been labeled “to be determined. These sections will be addressed in the fall of 2010 and developed in consultation with service providers, staff and other stakeholders, In the interim, staff should work with theif managers to determine the appropriate level of support. 9. What happens if the service request exceeds the Resource Allocation Schedule? ‘A9. Approval from the Quality Service Manager is required for allocation in excess of levels outlined in ‘the CLBC Resource Allocation Schedule, The reasons for approval are documented using the New and Enhanced Expenditure form. @10. Who approves the recommendations for statfed residential services? ‘A10. Approval from the Director of Regional Operations is required for all new requests for staffed sesiclential services and for the placement of an individual in an existing vacancy. Approval is documented using the New anu Enhanced Expenditure form.* sg : June 2010 For Internal Use Only COMMUNITY LIVING BRITISH COLUMBIA Q11, Is the Catalogue of Services available fo the public? AIT. The COS may be shared by staff with families and service providers and is available on CLBC’s intranet. Information about services offered by ‘CLBC is also available on the website under What We Do > Support for Adults. @12. How will Information about the COS and other supporting dratt policies be communicated to stakeholders? ‘A12, CLBC Directors of Regional Operations and regional Quality Service and Community Planning and Development managers will provide information to local stakeholder groups as part oftheir regular communication. Information exchange and consultation will take place with provincial stakeholder groups such as the CEO Network, Community Living Agencies Network (CLAN), BCACL, FSI, Vela and others. Q13. Who can | contact for more information? 13. Staff can contact theit manager or Andrea Baker, Manager of Quality Service Initiatives at 604 664- 0809 or Andrea Baker@gov.beca.