IT NE XT
of IT heads,business intelligence (BI) has often comeclose to the top of the list of things to getdone. The reasons for this are
not hard todiscern
The rapid fluctuations in the global economyhave made planning more difficult,
and compelled managersin all organizations to focus on optimizing resources,
cutting costsand capturing new revenue opportunities. Many of these activities arepossible only if people have access to timely and accurate information—andpresented in a manner that can be easily understood and actioned.The big challenge for IT managers is to get information into the handsof the people who need it most, while ensuring data security and accuracy.But, retrieving, collating and presenting data from a variety of enterprisesystems and making it available across different platforms and networksis formidable task, especially if the BI system has to be delivered acrossdivisions and offices to support operational decision-making. Ensuringthe performance and reliability of such distributed BI systems, becomes anenormous undertaking once usage within the organization grows. It puts alot of pressure on the IT department to keep up with burgeoning user needs.BI is often perceived to be expensive to buy, implement and run. Whilethis was often true for solutions targeted at big enterprises, BI has becomecheaper and easier in past few years. Continuous technical developmentsand refinements in both BI solutions and backend systems (like CRM, ERP,SCM, data warehouses, etc.) have made it simpler to retrieve, store andprocess data from multiple systems.Hardware performance improvements have also helped—storage ismuch cheaper now, and server virtualization helps minimize hardwarecosts and reduce the overall BI project cost. In fact, you even have cloud andSaaS-based BI options. However, the real issues with spreading BI withinthe organization are that the initiative is often driven by the IT department,not business units. The unfortunate outcome of this state of affairs is that BIis not perceived as a system that is critical to run the business—and needscontinuous justification. To resolve this conundrum, it is necessary forIT managers to educate and evangelize the benefits of BI to business unitheads. They will need to assimilate key business issues and demonstrate todecision makers how BI can help them do their jobs better. Write in and letus know how BI is making a difference in your organization.
“The real challenge isto get information intothe hands of peoplewho need it most”
More than justintelligence
Sites To Watch!
The Datawarehousing Institute:http://www.tdwi.orgB Eye Network :http://www.b-eye-network.com
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