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*+, ‡ I seek to work in your

-+
organization at the executive
- 
level in a reputed hotel where I
can contribute and use my
.
experience as well as the
knowledge which I have
gained during my experience
and with my positive attitude
and dynamic personality to
34 R

5
+ manage the department in
best possible way.
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*+,
‡ 7 years of experience in Resorts with
different type of rooms such as
-+ casitas, villas , condos and regular
-  hotel rooms, and 2 years hotel
management experience as an
. Executive Housekeeper.
‡ Knowledge in opening new buildings
and renovations rooms.
‡ Selection and development of
associates.
‡ Control expenses through proper use
34 R

of checkbook and Purchase Order
5
+ procedures.
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*+,

-+ ‡ 1991 High school Degree ,

Colegio Jose Allamano Bogota,
-  Colombia
. ‡ 1992-1993 Business Administration,
Universidad Antonio Nariño, Bogota
Colombia.
‡ Glendale Community College,
Glendale Az, English classes ,
speaking and writing.
‡ Scottsdale Community College,
34 R

Scottsdale Az, English classes
5
+ reading and listening.
‡ CPR trained.
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&'()
‡ ð
 
     
*+,     
‡ Direct all phases of the housekeeping department's
-+ responsibilities and operations in order to continuously
conform standards of cleanliness, orderliness and
-  attractiveness. Ensures the cleanliness of the guest
rooms, public areas and back of the house. Supervises
all Housekeeping areas to ensure they operate in a
. smooth and efficient manner.
‡ Pre-opening and opening the new building, selection
and training new associates.
‡ Creation and Documentation of preventive
Maintenance schedules for all rooms, carpet, and
public space.
‡ Conducts monthly linen inventory with an
understanding usage.
‡ Controls payroll cost through proper use of reports and
forecasted occupancies.
34 R

5
+
(
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&'()
‡ ð
ð 
 
*+,
    
-+  
-   Responsible for rooms inspection,
scheduling, daily opening, kitchen
.
inventories, linen inventories.
 Manage daily activities of the
housekeeping department include
appropriate cleaning of all offices,
spa, public areas, gym, tennis courts,
restaurant and pools.
34 R
  Ensure the highest degree of guest
5
+
satisfaction.
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&'()

*+,

-+ ‡ ð ð 

 
- 
    ! 
 ðð 
.  Rooms Inspection, laundry supervise
duties , Deep clean schedules,
payroll.
 Responsible for staffing, schedule,
training and developing hourly staff.
 Supervise public areas and maintain
housekeeping supplies and inventory.
34 R

5
+
(
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*+,

-+ ‡ 2007-2009 Executive Housekeeping,

Hilton Garden Inn, 120 rooms.
-  ‡ Pre-opening and opening new building
.
‡ Selection and development of
associates.
‡ Ensures that cleanliness standards are
maintained in all guest rooms, public
areas, storage areas, and laundry.
‡ Schedules staff according to standards
and forecasted occupancies.
‡ Ensure all appropriate training is current
for all associates.
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&'()

*+, ‡ Speak and write Spanish,

-+ computer skills excel, words,
Ability to train, motivate, evaluate,
- 
mentor and direct employees to
.
achieve desired results.
‡ Having a winning attitude, very
positive and professionalism,
sense of urgency, It is my best
skills.
34 R

‡ Good team player.
5
+