Welcome to Scribd. Sign in or start your free trial to enjoy unlimited e-books, audiobooks & documents.Find out more
Download
Standard view
Full view
of .
Look up keyword or section
Like this
8Activity

Table Of Contents

0 of .
Results for:
No results containing your search query
P. 1
msc_organ

msc_organ

Ratings: (0)|Views: 110|Likes:

More info:

Published by: sujeet_kumar_nandan7984 on Aug 31, 2010
Copyright:Attribution Non-commercial

Availability:

Read on Scribd mobile: iPhone, iPad and Android.
download as PDF, TXT or read online from Scribd
See more
See less

11/28/2012

pdf

text

original

 
 
UNIT
I
 
INTRODUCTION TO ORGANISATIONAL
BEHAVIOUR
 
LESSON
1
IMPORTANCE OF ORGANISATIONAL BEHAVIOUR
 
Contents
 
1.0 Aims and Objectives
 
1.1 Introduction
 
1.2 Organization behaviour
concepts
 
1.2.1 Organisation
 
1.2.2 Management
 
1.3 Key elements of organisational behaviour
 
1.3.1 People
 
1.3.2 Structure
 
1.3.3 Mechanics form of organization
 
1.3.4 Organic form of organization
 
1.3.5 Jobs and tasks
 
1.3.6 Technology
 
1.3.7 Environment
 
1.4 Basic approaches to organisational behaviour
 
1.5 Let us Sum up
 
1.6 Lesson
-
end Activities
 
1.
7
 
References
 
1.0
AIMS AND OBJECTIVES
 
After studying this le
s
son, the students are able to :
i)
 
Understand the concepts of organizational behavior and its appl
ication in
managing people
ii)
 
Apply the different approaches to organizational behavior and enhance the
human relationships within the organization.
iii)
 
Explore the relationships among the various components of organizational
behavior and their effective
ness.
1
.
1
 
INTRODUCTION
 
Organizations are social systems. If one wishes to work in them or to manage them, it isnecessary to understand how they operate. Organizations combine science and people
 
technology and humanity. Unless we have qualified peopl
e to design and implement,
techniques alone will not produce desirable results.
Human behavior in organizations is
This watermark does not appear in the registered version -http://www.clicktoconvert.com
 
 
rather unpredictable. It is unpredictable because it arises from people’s deep
-seated needs
and value systems. However, it can be partially understood in terms of the framework of 
behavioral science, management and other disciplines. There is no idealistic solution to
organizational problems. All that can be done is to increase our understanding and skillsso that human relations at work can be enhanced
1
.2
 
ORGNISATION BEHAVIOUR
-
CONCEPTS
 
Organizational Behavior is field of study that investigates the impact that individuals,
groups and structure have on behavior within organization. It is the study and application
of knowledg
e about how people act within organizations. It is a human tool for human
benefit. It applies broadly to the behavior of people in all types of organizations, such asbusiness, government, schools and services organizations.
It covers thr
ee
determinants of 
 
behavior
in organizations: individuals,
groups
, and structure. OB is an applied field. It
applies the knowledge gained about individuals, and the effect of structure on behavior,
in order to make organizations work more effectively. OB covers the core to
pics of 
motivation, leader
ship
behavior and power, interpersonal communication, group structureand process, learning, attitude development and perception, change process, conflict, jobdesign and work stress.
Before studying organizational behavior, it i
s desirable to know the meanings of 
organization and management.
1.2.1
Organization
 
Organization as a purposeful system with several subsystems where individuals and
activities are organized to achieve certain predetermined goals through
division of labor
and coordination of activities. Division
of 
labor refers to how the work is
divided
amongthe employees and coordination refe
r
s to how all the various activities performed by the
individuals are integrated or brought together to accomplish the goals of the organization.The term organizing is used to denote one aspect of the manager
ial
activities when he or
she is preparing and scheduling the different tasks that need to be completed for the job
to
be done.
1.2.2
 
Management
 
It refers to the functional process of accomplishing the goals of the organization through
the help of others. A manager is an individual who is given the responsibility for
achieving the goals assigned to him or her as part of the overall goals of the organization
and who is expected to get the job done. The terms
otop management, lower
management are frequently used to indicate the hierarchical levels of those who are
engaged in the process of getting the goals of the organization accomplished.
1.3
Key Eleme
n
ts of Organi
s
ational Behavior
 
The key elements in organizational behavior are people, structure, technology and theexternal elements in which the organization operates
. When people join together in an
This watermark does not appear in the registered version -http://www.clicktoconvert.com
 
 
organization to accomplish an objective, some
kind of infrastructure is required. People
also use technology to
help
get the job done
, so
there
is an
interaction
of people, structureand technology. In addition, these elements are
influenced
by the external
environment
,and they influence it.
Each
of the fou
r
elements
o
organizational
 
behavior
will be
considered briefly.
1.
3.1 People
 
People make
up
the internal social system of the organization. They
consistof individualsand gr
oups
, andlarge groups as well
a
s small ones. People are the living, thinking,feelings beings who created
the organizations. It exists to achieve their objectives.
Organizations exist to serve people. People do not exist to serve organizations.
The
work force is oneof the critical
resources
that need to be managed. In managing human
resources, managers have to deal with:
 i)
 
Individual employee who are expected to perform the tasks allotted to them
 
ii)
 
Dyadic relationships such as superior
-
subordinate interactions
 iii)
 
Groups who work as teams and have the responsibility for getting the job
done,
iv)
 
People out side the organization system such as customers and government
officials
 
1.
3.2 Structure
 
Structure defines the official relationships of people in organizations. Different jobs are
required t
o accomplish all of an organization’s activities. There are managers andemployees, accountants and assemblers. These people have to be related in some
structural way so that their work can be effective. The main structure relates to power andto duties. For example, one person has authority to make decisions that affect the work of other people.
Some
of 
the key concepts of organization structure
are
listed as below:
a)
 
Hierarchy of Authority:
This refers to the distribution of authority amongorganizational positions and authority grants the position holder certain rights
including right to give direction to others and the right to punish and reward.
 
b)
 
Division of Labor:
This refers to the distribution of responsibilities and the way
in which activities are divided up and assigned to different members of the
organization is considered to be an element of the social structure.
c)
 
Span of Control:
This refers to the total number of subordinates
over whom a
manager has authority
 
d)
 
Specialization:
This refers to the number
of 
special
i
ties
performed within the
organization
.
e)
 
Standardization:
It refers to the existence of procedures for regularly recurring
events or activities
 f)
 
Formalization
:
This refers to the extent to which rules, procedures, and
communications are written down
 
g)
 
Centralization
:
This refers to the concentration of authority to make decision.
 
This watermark does not appear in the registered version -http://www.clicktoconvert.com

Activity (8)

You've already reviewed this. Edit your review.
1 hundred reads
1 thousand reads
Visesh liked this
Debashis Das liked this
kum_pop liked this
dillipriya liked this
Shilpa Lakshmi liked this
hamad_abid liked this

You're Reading a Free Preview

Download
scribd
/*********** DO NOT ALTER ANYTHING BELOW THIS LINE ! ************/ var s_code=s.t();if(s_code)document.write(s_code)//-->