Published by the United NationsISBN: 978-92-1-123182-3Sales No.: E.10.II.H.1Price: USD 60.00March 2010
Countries emerging rom conict situations are almost always plagued by socialupheaval, damaged inrastructure, reduced productive capacity, severe revenueshortalls, seriously weakened human resources and greatly diminished security.Te challenges are daunting as post-conict governments strive to ensure peaceand security, oster social reconciliation and promote development. Yet recoveryis possible i the public administration can earn the trust o the people, efectively provide services to all and operate in an ecient, efective, transparent andaccountable way. In act, whereas the root causes o intrastate conict are usuallyassumed to be poverty and economic inequality or clashes among diferentethnic or religious groups, the central cause o violent conict is inefectiveleadership, weak governance institutions, inappropriate human resources, lacko mechanisms to engage citizens in public policy-making decisions and lack o or inefective delivery o public services.Te report emphasizes that because post-conict situations are heterogeneous,there are no “one size ts all” solutions to governance challenges. In each country, public administration reorms should be tailored to local needs. Te report alsohighlights that contrary to commonly held belie, post-conict situations notonly present challenges, but also ofer numerous opportunities to leaprog stageso development by adopting innovative practices in public administration, particularly the application o ICs in government and service delivery in theinormation age we all live in.