Access Gateway Advanced Edition Administrator’s Guide
Citrix® Access Gateway™ 4.5
Citrix Access Suite™
Copyright and Trademark Notice
Use of the product documented in this guide is subject to your prior acceptance of the End User License Agreement. Copies of the EndUser License Agreement are included in the Documentation folder of the product CD-ROM.Information in this document is subject to change without notice. Companies, names, and data used in examples herein are fictitiousunless otherwise noted. Other than printing one copy for personal use, no part of this document may be reproduced or transmitted in anyform or by any means, electronic or mechanical, for any purpose, without the express written permission of Citrix Systems, Inc.© 2003-2006 Citrix Systems, Inc. All rights reserved.Citrix, Citrix Presentation Server, Citrix Access Gateway, ICA (Independent Computing Architecture), Access Suite, Citrix Program Neighborhood, and SmoothRoaming are registered trademarks or trademarks of Citrix Systems, Inc. in the United States and other countries.RSA Encryption © 1996-1997 RSA Security Inc., All rights reserved.
Trademark Acknowledgements
Adobe, Acrobat, and PostScript are trademarks or registered trademarks of Adobe Systems Incorporated in the U.S. and/or other countries.Apple, Mac, Mac OS, and Macintosh are registered trademarks or trademarks of Apple Computer Inc.Flash and Shockwave are trademarks or registered trademarks of Macromedia, Inc. in the United States and/or other countries.Java is a registered trademark of Sun Microsystems, Inc. in the U.S. and other countries.Microsoft, MS-DOS, Windows, Windows Server, Windows NT, Win32, Outlook, ActiveX, Active Directory and Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.Lotus, Domino, Notes, and iNotes are trademarks of International Business Machines Corporation in the United States, other countries, or both.Mozilla and Firefox are trademarks or registered trademarks of the Mozilla Foundation in the United States and/or other countries. Netscape and Netscape Navigator are registered trademarks of Netscape Communications Corp. in the U.S. and other countries.Secure Computing and SafeWord are registered trademarks of Secure Computing Corporation.McAfee and VirusScan are registered trademarks or trademarks of McAfee, Inc. and/or its affiliates in the US and/or other countries. Norton AntiVirus, Norton Personal Firewall, Symantec, Symantec AntiVirus Solution, and Symantec Desktop Firewall are registeredtrademarks or trademarks of Symantec Corporation in the US and/or other countries.OfficeScan, Trend Micro, and Trend Micro Incorporated are trademarks of Trend Micro in the US and/or other countries.ZoneAlarm and Zone Labs are trademarks or registered trademarks of Zone Labs LLC in the United States and other countries.All other trademarks and registered trademarks are the property of their owners.Document code: September 19, 2006 (JB)
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ONTENTS
Contents
Access Gateway Advanced Edition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11Smart Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11SmoothRoaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12Secure by Design. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 New Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 New Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Accessing Product Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16Command-Line Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17Getting Service and Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18Subscription Advantage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18Knowledge Center Watches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18Education and Training. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19Customizing the Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Step 1: Evaluating Corporate Infrastructure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21Step 2: Performing a Risk Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25Step 3: Developing Your Access Strategy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25Securing Access and Resources with Policies . . . . . . . . . . . . . . . . . . . . . . . . . .26Planning for Client Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26Traversing Firewalls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27Protecting Sensitive Corporate Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27Evaluating Authentication Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28One-Factor Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29Advanced Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29Planning for High Availability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
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