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Mgmt3620 Syllabus (S08)

Mgmt3620 Syllabus (S08)

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Published by: hatanolove on Jun 28, 2008
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MGMT 3620: Introduction to Operations Management
(Spring 2008)Instructor: Dr. Steve Peng
Course Overview 
The study of operations management is critical in today’s tough business climate.Companies must be extremely careful when making operations decisions, suchas resource allocation and capacity planning. The rapid changes in customers’needs require companies to be highly responsive in order to be competitive. Ascompanies face marketing and financing challenges, the role of operationsmanagers in maintaining a competitive edge are even more important now, thanduring the previous economic boom. Professionals must be capable of continuously improving productivity as well as the quality of products andservices, eliminating waste of resources, improving productivity of manufacturingand service processes, and streamlining the introduction and delivery of newproducts to the market.
Course Objectives
Present the main principles and concepts of operations management inboth manufacturing and service organizations
Introduce modern systems and approaches of managing operations inthese organizations
Motivate and train students to apply various quantitative and qualitativemethods of managing operations.
Text Book and Required Software
Book: J. Heizer and B. Render, Principles of Operations Management, 6
Edition, Prentice Hall, 2005. (ISBN 0-13-155445-X)Software: POM/DS for Windows or Excel for OM (should be supplied with thetextbook). Microsoft Excel and Word
Course Schedule
1 & 24/2, 7Operations management and strategyOperations in a global environment122 & 34/9, 14, 16Forecasting444/21, 23Design of goods and service554/28, 5/5Managing quality 61
Midterm Exam
75/12, 14, 19Statistical process controlSup. 685/21, 28Process strategyCapacity planning7Sup. 796/2, 4Inventory management1210TBA
Final Exam
 Assignments and Report 
(Case Analysis or Quantitative Questions) Due Date
1. Operations Strategy and Decisions4/212. Forecasting5/53. Statistical Process Control5/284. Process, Capacity and Inventory Planning6/4
Course Requirements
Each student is expected to read the material to be discussed before theclass meeting.
A case analysis assignment submitted for grading should be typed andhanded in with a hard copy. If applicable, the assignment may includeappendices, computer printouts, charts, and graphs.
Assignments should to be prepared by individual except for Assignment 2.Up to 2 students in the same section can work together on Assignment 2.
Each assignment must be handed in by end of the class on the due date.No late assignment or electronic copy will be accepted except permission.
The above course schedule, assignments, and/or due dates are subject tochange. Any changes will be announced in class.
General Information
Class RoomVBT2162
TimeMonday and WednesdayOfficeVBT424 (new business and technology building)Telephone510-885-4174E-mail (preferred way for communicating with me)steve.peng@csueastbay.eduOffice HoursMonday & Wednesday 3:30 to 4pm, 5:50 to 6:20pm;or by appointment
Grading System
The final grade in the course will be based on following criteria:
The average grade of the 4 assignments will be counted up to 30 % in thefinal score.
Two examinations, 30% each, will be counted as 60% in the final score.
Class attendance and participation will be counted as 10% in the finalscore.The final letter grades will be evaluated via the following guideline (may subjectchange):
“A” 94 % and up
A-89 to 93.5 %
B+85 to 88.5 %
B81 to 84.5 %
B-77 to 80.5 %
C+74 to 76.5 %
C70 to 73.5 %
“C-“ 67 to 69.5 %
D+64 to 66.5 %
D60 to 63.5 %A total number below 60 % will very likely represent a failing grade in the course.
IN THE EVENT OF AN EARTHQUAKE:1.Duck and cover until the shaking stops. Use desks and tables and protectyour head and neck.2.Only after the shaking stops should you attempt to leave the building.3.When safe, go to the designated assembly area outside the building.

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