Welcome to Scribd. Sign in or start your free trial to enjoy unlimited e-books, audiobooks & documents.Find out more
Standard view
Full view
of .
Look up keyword or section
Like this
P. 1
Effective Staff Management e Book

Effective Staff Management e Book

Ratings: (0)|Views: 72|Likes:
Published by reader1969

More info:

Published by: reader1969 on Sep 05, 2010
Copyright:Attribution Non-commercial


Read on Scribd mobile: iPhone, iPad and Android.
download as PDF, TXT or read online from Scribd
See more
See less





Head Start 
Effective Staff Management 
Hiring, Retaining, Motivating, Team-Building, ProfessionalDevelopment, and Performance Management 
Lesa Hammond12/4/2009
Lesa Hammond Page 2
Lesa Hammond Page 3
Table of Contents
Workshop Notes ______________________________________________________________ 5
On Hiring… _______________________________________________________________________ 6
On Leadership… ___________________________________________________________________ 7
On Team Building… _______________________________________________________________ 11
On Motivating Employees… _________________________________________________________ 13
On Retention… ___________________________________________________________________ 14
Hiring _____________________________________________________________________ 17 
Hiring: The Five Essentials of Hiring Exceptional Employees _______________________________ 18
The Five Best Interview Questions I've Heard (or Asked) __________________________________ 21
Leadership and Your Style _____________________________________________________ 22
Leading Through Values ____________________________________________________________ 23
Leadership: The Failure To Motivate Or "Get A Rope" ____________________________________ 25
Six Emotional Leadership Styles (Primal Leadership) _____________________________________ 30
Vroom-Yetton: Normative Decision Model _____________________________________________ 32
Building an Effective Team ____________________________________________________ 34
Tuckman Model: Stages of Team Development _________________________________________ 35
What Makes a Great Team? ________________________________________________________ 36
A new body of knowledge for more effective team building _______________________________ 38
The Business Case for Developing Emotional Intelligence Skills ____________________________ 40
About the Author _________________________________________________________________ 42
Team Building Exercises: Tips to Regroup and Stay Fit ____________________________________ 43

You're Reading a Free Preview

/*********** DO NOT ALTER ANYTHING BELOW THIS LINE ! ************/ var s_code=s.t();if(s_code)document.write(s_code)//-->