This research project is a part of the business administration course being taken up atDepartment of Management Studies, Lovely Professional University, Phagwara.I was provided opportunity to undergo training at the
Jammu and Kashmir bank
at itszonal office JAMMU, my field of interest was to study the:
CUSTOMER SATISFACTION TOWARDS JAMMU AND KASHMIR BANK IN JAMMU
This project has been of great help in providing me an insight into the real life workingof an organization. It gave me a chance to apply, all I had learned to practicalsituations, enhancing my understanding and image of the market and business world.This experience in decision making and practical application of knowledge hascontributed greatly to my growth both as a person and a trainee.