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17782277 Internal Audit

17782277 Internal Audit

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Published by longix

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Published by: longix on Sep 07, 2010
Copyright:Attribution Non-commercial

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01/08/2013

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1
ISO 9001:2000
QUALITY MANAGEMENT SYSTEMINTERNAL AUDIT
ISO 9001:2000
QUALITY MANAGEMENT SYSTEMINTERNAL AUDIT
 
2
What is Quality ??
Fitness for use
Conformance to requirements
Accuracy 
Perfection
Zero Defect 
Adequacy 
Cost Effectiveness
 
Fitness for use
Conformance to requirements
Accuracy 
Perfection
Zero Defect 
Adequacy 
Cost Effectiveness
THE TOTALITYOF FEATURESANDCHARACTERISTICSOF APRODUCTOSERVICE THATBEARUPONITSABILITYTOSATISFYSTATEDORIMPLIEDNEEDS
 
THE TOTALITYOF FEATURESANDCHARACTERISTICSOF APRODUCTOSERVICE THATBEARUPONITSABILITYTOSATISFYSTATEDORIMPLIEDNEEDS
 
3
Quality
Customers’ expectations of quality are not the same fordifferent classes of products or services.
 
Customers’ expectations of quality are not the same fordifferent classes of products or services.Being a world-class company means that each of its
 
products andservices are considered best-in-class by its customers.
 
Being a world-class company means that each of its
 
products andservices are considered best-in-class by its customers.
 
Best-in-class quality means being the best product orservice in a particular class of products or services.
 
Best-in-class quality means being the best product orservice in a particular class of products or services.Best-in-Class QualityWorld-Class Company

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