Give ‘Em a Boost

How Training Can Help Improve Morale

For More Information Contact:

Impact Learning Systems InternationalP.O. Box 14110San Luis Obispo, CA 93406Toll Free: 800.545.9003Local: 805.781.3283Email: info@impactlearning.com www.impactlearning.com

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Give ‘Em a Boost

How Training Can Help Improve Morale

ave you noticed a change in the attitudes of your employees lately? Maybe there are morepeople calling in sick or getting low scores on evaluations, or maybe the overall

atmosphere of your workplace is just lacking in enthusiasm. If you’re trying to figur

e outhow to fix this problem, there are some obvious remedies that probably come to mind: offeringrewards or incentives for good behavior, organizing a social event like a barbecue or party, or simplypraising your employees more often.While all of these ideas may be helpful, there is another thing you can do to improve employeemorale that you may not have thought of: training! Following are some ways in which training canreenergize employees and boost morale:

Skills and Knowledge

Even if your employees are only trained once when they are first hired with your company, they willprobably still grasp the hard skills that are required to do a satisfactory job. While these skills tend toget better over time despite a lack of refresher training, what typ

ically declines are your employees’

soft skills, such as communication and customer service abilities. These soft skills are the key tokeeping morale up in the workplace, because with the knowledge of how to properly communicatewith their customers, your employees will feel like they are making a difference at their jobs andtruly helping people. With that feeling comes pride in their jobs, and that pride will translate into adesire to excel.

Camaraderie With Co-workers

Even though your employees work for the same organization

—

or even the same department

—it’spossible they don’t know each other very well. Training is an opportunity to bring everyone into the

same room for some time to bond socially while sharing work-related experiences and goingthrough group exercises. The everyday pressure of the job is put on hold for a few hours soemployees can focus on learning new skills and on putting those skills into practice. This makes iteasier for everyone to relax, have a good time, and really get to know the people they work with.When there is a feeling of camaraderie on the job, employees tend to be more excited about comingto work and about interacting with their co-workers.