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TQM

TQM

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Published by brizbhushan
Definition, cost of control
Definition, cost of control

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Categories:Types, Research
Published by: brizbhushan on Sep 08, 2010
Copyright:Attribution Non-commercial

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11/08/2010

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1
Total QualityManagement
Presented By:Brij Bhushan Singh (K - 13)Harjeet Singh (K – 17)Sameer Singh (J – 29)
 
2
Introduction
n
In today’s world due to insufficient quality or indifference toquality lead to disputes, which imposes serious drain onthe financial resources of a company and limits profitpotential. 
n
To be competitive in today’s market, it is essential for construction companies to provide more consistentquality and value to their owners/customers.
n
It is high time to develop better and more directrelationships with our owners/customers, to initiatemore teamwork at the jobsite, and to produce better quality work.
 
3
n
Total
 –
Made up of the whole(or) Complete i.e.Organization wide
n
Quality
 – Degree of Excellence a product or serviceprovides to the customer in present and future.
n
Management
 – Act , art, or manner of handling ,controlling, directing, etc.
TQM
is the art of managing the whole to achieveexcellence.

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