1
Total QualityManagement
Presented By:Brij Bhushan Singh (K - 13)Harjeet Singh (K – 17)Sameer Singh (J – 29)
2
Introduction
n
In today’s world due to insufficient quality or indifference toquality lead to disputes, which imposes serious drain onthe financial resources of a company and limits profitpotential.
n
To be competitive in today’s market, it is essential for construction companies to provide more consistentquality and value to their owners/customers.
n
It is high time to develop better and more directrelationships with our owners/customers, to initiatemore teamwork at the jobsite, and to produce better quality work.
3
n
Total
–
Made up of the whole(or) Complete i.e.Organization wide
n
Quality
– Degree of Excellence a product or serviceprovides to the customer in present and future.
n
Management
– Act , art, or manner of handling ,controlling, directing, etc.
TQM
is the art of managing the whole to achieveexcellence.
Search History:
Result 00 of 00
00 results for result for
p.
More From This User
Notes
Load more
