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HR Glossary

HR Glossary

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Published by Abdul Majeed

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Published by: Abdul Majeed on Sep 09, 2010
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02/01/2011

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Absolute RatingsA rating method where the rater assigns a specific value on a fixedscale tothe behavior or performance of an individual instead of assigningratings based on comparisons between other individuals.AccidentCompensationThe Accident Compensation Corporation.Affirmative ActionAlso : Positive discrimination.Carried out on behalf of women and disadvantaged groups andmembers of such groups are placed in dominant positions.AppraisalSee Performance planning.AttritionA term used to describe voluntary and involuntary terminations,deaths, and employee retirements that result in areduction to the employer's physical workforce.AutocraticLeadershipLeader determines policy of the organisation, instructs memberswhat to do/make, subjective in approach, aloof and impersonal.Balanced ScorecardA popular strategic management concept developed in the early1990's by Drs. Robert Kaplan and David Norton,the balanced scorecard is a management and measurement systemwhich enables organisations to clarify their visionand strategy and translate them into action. The goal of the balancedscorecard is to tie business performance to organisational strategy by measuring results in four areas: financial performance, customer knowledge, internal business processes, and learning and growth.BehaviorallyAnchored RatingScale (BARS)An appraisal that requires raters list important dimensions of a particular job and collect information regardingthe critical behaviors that distinguish between successful andunsuccessful performance.These critical behaviours are then categorised and appointed anumerical value which is used as the basis for rating performance.Behavioural BasedInterviewAn interview technique which focuses on a candidates pastexperiences, behaviours, knowledge, skills and abilities by asking the candidate to provide specific examples of when theyhave demonstrated certain behaviours or skills as a means of  predicting future behaviour and performance.BehaviouralCompetencyThe behaviour of the employee which is the subject of measurementand appraisal in terms of whether or not the behavioursshown by an employee are those identified by jobanalysis/competency profiling as those contributing to team and/or organisational success.BenchmarkingA technique using quantitative or qualitative data to make
 
comparisons between different organisations or different sections of the organisationsBereavement LeaveSecton 69 to 72 of the Holidays Act 2003 provides a specific numbeof paid days off following the death of an employee’s spouse, parent,child grandparent or in-law so that the employee may attend funeral proceedings, etc.BrandingThe process of identifying and differentiating an organizations products, processes or services from another organization by givingit a name, phrase or other mark.BroadbandingA pay structure that consolidates a large number of narrower paygrades into fewer broad bands with wider salary range.BumpingThe practice of allowing more senior level employees whose positions have been slotted for elimination or downsizing the optionof accepting an alternative position within the organisation, for whichthey may be qualified to perform and which is currently occupied byanother employee with less seniority.Change ManagementThe deliberate effort of an organisation to anticipate change and tomanage its introduction, implementation, and consequences.Clean SlateThe Criminal Records (Clean Slate) Act 2004 establishes a cleanslate scheme to limit the effect of an individual'sconvictions in most circumstances (subject to certain exceptions setout in Section 19) if the individual satisfies the relevant eligibilitycriteria.CoachingA one-to-one process between a manager and subordinate, wherebythe former will ‘train’ the latter. See also Mentoring.CollectiveBargainingThe process by which [an] employer[s] will negotiate employmentcontracts with [a] union[s].Common lawDecisions of the Courts also known as Precedent. Distinguishedfrom Legislation.Competency-based payCompetency based pay is a compensation system that recognisesemployees for the depth, breadth,and types of skills they obtain and apply in their work. Also knownas skill based and knowledge based pay.CompensationCompensation for injury to an employee arising out of and in thecourse of employment that is paid to the worker or dependents by an employer whose strict liability for such compensation isestablished by statute.
 
Where established by statute, workers' compensation is generally theexclusive remedy for injuries arising from employment,with some exceptions. Workers' compensation statutes commonlyinclude explicit exclusions for injury caused intentionally, by willful misconduct, and by voluntary intoxication from alcohol or illegal drugs.Competencies‘An underlying characteristic of a person’ ‘motive, trait, skill, aspectof one’s self-image or social role, or a body of knowledge’.Competitiveadvantage‘People are the source of competitive advantage’. Other systems inan organisation can be copied but not the people in the organisation.ConfidentialityagreementAn agreement restricting an employee from disclosing confidentialor proprietary information.Constructivedismissal1. Coercion by threats to act promises to refrain and includes aresignation given as an alternative to be dismissed.2. A breach of duty by the employer leading a worker to resign.Contingent workersEmployees who may be: casual labour, part-timers, freelancers,subcontractors, independent professionals and consultants.Contract for servicesAn agreement with an independent contractor.Contract of serviceAn employment agreement.Core competenciesThe skills, knowledge and abilities which employees must possess inorder to successfully perform job functions which are essential to business operations.Core Labour ForceA small group of permanent workers, for example, strategists, planners.Corporate missionThe aims and objectives of an organisation.Cost leadershipA strategy of becoming the lowest-cost producer in its industry.Critical incidentsA method of avoiding the subjective judgements which are thefeature of most ranking and rating systems. It is the keeping, by management, of a record of on-job incidents or behaviours whichmay be examples of [in]effective behaviour and used as background information for subsequent discussions and performanceappraisals.Customer capitalThe relationships an organisation has with the people it does business with, including suppliers, ‘brand equity’ and ‘goodwill’.See also Structural capital.CyclicalunemploymentA form of unemployment – rises in times of economic recession andfalls in times of prosperity. Now shows signs of being able towithstand increased prosperity.

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