Welcome to Scribd, the world's digital library. Read, publish, and share books and documents. See more
Download
Standard view
Full view
of .
Look up keyword or section
Like this
8Activity

Table Of Contents

1 INTRODUCTION ROADMAP
2 PRESENTATION
3 SUPPORTING DOCUMENTS
3.1 Policies, Objectives & Scope
3.2 Objectives and Goals
3.3 Business and IT Service Mapping
Business and IT Service Mapping
3.4 Service Catalog
3.5 Service Catalog 1
3.6 Service Catalog 2
3.7 Price List
3.8 Example Service Catalog
3.9 Service Options
3.10 Roles and Responsibilities
3.11 Service Design: The Big Picture
3.12 Key Links, Inputs and Outputs of Service Design
3.13 Business Justification
Business Justification
3.14 Communication Plan
3.15 Business IT Flyers
3.16 Email Text
3.17 Implementation Plan
4 FURTHER READING
0 of .
Results for:
No results containing your search query
P. 1
0980513618

0980513618

Ratings: (0)|Views: 139|Likes:
Published by troten

More info:

Published by: troten on Sep 09, 2010
Copyright:Attribution Non-commercial

Availability:

Read on Scribd mobile: iPhone, iPad and Android.
download as PDF, TXT or read online from Scribd
See more
See less

11/10/2012

pdf

text

original

You're Reading a Free Preview
Pages 4 to 18 are not shown in this preview.
You're Reading a Free Preview
Pages 22 to 48 are not shown in this preview.
You're Reading a Free Preview
Pages 52 to 60 are not shown in this preview.
You're Reading a Free Preview
Pages 64 to 160 are not shown in this preview.
You're Reading a Free Preview
Pages 164 to 168 are not shown in this preview.

Activity (8)

You've already reviewed this. Edit your review.
1 hundred reads
jkl316 liked this
didu liked this
tawogboro liked this
Poie liked this
angelgmv9492 liked this
mmabon liked this

You're Reading a Free Preview

Download
scribd
/*********** DO NOT ALTER ANYTHING BELOW THIS LINE ! ************/ var s_code=s.t();if(s_code)document.write(s_code)//-->