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hrmix

hrmix

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Published by Sudhanshu Sharma
good training material
good training material

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Published by: Sudhanshu Sharma on Sep 14, 2010
Copyright:Attribution Non-commercial

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04/28/2013

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CONTROLLING
Management control is a systematic to set performance standard with
planning objectives.
Control is any process that guides activity towards some predetermined
goals.
Control is the process through which managers assure that actual
activities conform to planned activities.
Elements of control

y Setting standards of performance at strategic points.
y Leading, motivating, supervising, directing, guiding of employees.
y Measurement of actual performance.
y Its comparison with the stated standard of performance.

ELEMENTS OF EFFECTIVE CONTROL

ySuitability
yDeviations
y Predictions.
yObjective
y Flexible
y Economic
yUnderstandable
yCorrective

CHARACTERISTICS OF CONTROL

yEnd function
yContinuous process
y Flexible activity
y Forward looking
yAll level exercise

yEmployees behaviour
yAnticipating probable changes
y It is economically realistic
y It is accurate, timely, objective and comprehensive.
y It focuses on strategic control points.

NEED OF CONTROL
FOR-------

y Proper action
yDecision making
yConsistency
yCo-ordination
y Positive impact
yDetection of weaknesses
y Proper implementation of plans.

STEPS IN CONTROL PROCESS
1.Establish the standards and method for measuring performance.
(Developing standards)
2. Measure the performance
(Against standards)
3.Determine whether performance matches the standard.
(Evaluation)
4. Take corrective action
(Adjusting performance)
TYPES OF CONTROL
1.Pre-action control-----control method ensuring that human, material and
financial resources have been budgeted.
2.Steering control (feed forward control)-----control method designed to detect
deviation from some standard goal and permit corrective measures.

3. Yes/No orScreening control-----control method for screening procedures
that must be followed or conditions that must be met before operation
continues.

4.Post-Action control-----method of control for measuring the result of a
completed activity.
5. Concurrent control- --- - control that occurs while an activity is in progress.
Control techniques

1.PersonalObservation
2.Suitable organizational structure
3.Unity of policies
4.Statistical reports

5. Break-even analysis
6. Budgetary control
7. Management audit
8.Return on investment
9.PERT and CPM---Programme evaluation and review technique /
Critical path method.
Limitation of Control

yExternal factors
y Difficulty in setting standards
y Fixing of responsibilities
y Variation and its causes.

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