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Performance Management Plan

Performance Management Plan

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Published by Jozsef Czirjek

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Categories:Types, Business/Law
Published by: Jozsef Czirjek on Sep 15, 2010
Copyright:Attribution Non-commercial

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04/20/2011

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DRAFT
Page 1 of 14
Date of Report
Jun 30, 2005
NameClient Performance Management SystemSponso
Bill Praxton, CFO
Start Date10/1/04End Date3/28/06
Balanced Scorecard Design and Development Plan
Item NoTaskCommentsDeliverablesLead
1. Refresh the Strategic Plan12/1/044/30/05
1.111/15/043/31/05
n
1.2Prepare for Strategic Planning Off-site2/1/054/15/05
ü
1.33/22/05
m
1.4After Phase 3
m
1.5After Phase 3
m
2. Strategy Map / Strategic Plan3/1/05
2.1 3) Very Basic Strategy Map2.22.32.4 7) Briefing Session2.5 8) Communication Plan2.6
Project Plan
mnüu
Actual StartDateTentativeStart DateImpact onCompletion(Actual vs.Target)Target Completiondate & Status
Review current strategic planning documentsand determine if the current plan is appropriatefor the Balanced ScorecardStrategic Planning working group to developdraft revised Strategic Plan - See PlanningWorkshop Coordinator for more details1) Kick off meeting of technicalgroupSenior Leadership approves revised StrategicPlanCommunicate Strategic Plan and BalancedScorecard in printed and electronic format1) Strategic Plan booklet2) Strategy Map DraftPreliminary Draft Map with no extras for GapAnalysis onlyIsolate holes / gaps between draft strategicplan vs. Draft Strategy Map4) Gap Analysis Results andrecommendations to fill out S-PlanMake revisions to lower level objectives inDraft Strategic Plan and fill-out Strategy Mapfor all components - themes, narrative add-on's and complete cause-effect flows.5) Revised Strategic Plan6) Revised Strategy MapApproval of Revised Strategic Plan and Finaland Complete Strategy MapMay have to schedule at jointleadership off-siteDevelop Communication Plan for StrategicPlanLaunch Action Plan Steps for Strategic Planwith Strategy MapMay require meetings and other events per the Communication Plan9) Action Plan for Communication Plan
 
m
Not started
 n
On Plan
ü
Complete
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Issues
 
 
DRAFT
Page 2 of 14
Date of Report
Jun 30, 2005
NameClient Performance Management SystemSponso
Bill Praxton, CFO
Start Date10/1/04End Date3/28/06
Balanced Scorecard Design and Development Plan
Item NoTaskCommentsDeliverablesLead
Project Plan
mnüu
Actual StartDateTentativeStart DateImpact onCompletion(Actual vs.Target)Target Completiondate & Status
 
m
Not started
 n
On Plan
ü
Complete
u
Issues
 
2.7
3. Measurements and Targets
3.13.23.3 Follow the methodology and training3.43.5 Targets for each measurement3.6 Scorecard Model3.73.8
4. Initiative Mapping and Budgeting
4.1 Extended Scorecard Model4.2Centralize feedback and comments for nextplanning cycle. Collect and recommend for next planning session cycle.Output from this step does not getacted upon until next annual planningcycle.10) Feedback CollectionSystem and ReportsCreate measurement and target developmentworkplan complete with templates andmethodology11) Performance measurementtraining, tools, methodologyQuality control review to refine and improvecomplete measurement approach for clientFinal set of tools todevelopment enterprise wideperformance measurementsExtend each objective on the Strategy Mapinto one to three performance measurementsSolicit input and feedback from functionalleads and line and staff personnelRevised set of performancemeasurementsEstablish a set of targets in accordance withoperational goals that are linked to theStrategic PlanIdentify initiatives and projects related toexecution of each objective. Extend the MapPrototype test Scorecard Model for data pointsthat use existing measurement dataMake sure model is tight / fits acrossall componentsComplete a comprehensive measurementtemplate for database developmentPerformance measurementdevelopment templateExtend Initiative and Projects that are part of Scorecard Model into Action Plans or document with existing plansExtended Scorecard Model ensuresexecution of the Strategic PlanLink the Initiative / Projects within theScorecard Model to the Budgeting Process
 
DRAFT
Page 3 of 14
Date of Report
Jun 30, 2005
NameClient Performance Management SystemSponso
Bill Praxton, CFO
Start Date10/1/04End Date3/28/06
Balanced Scorecard Design and Development Plan
Item NoTaskCommentsDeliverablesLead
Project Plan
mnüu
Actual StartDateTentativeStart DateImpact onCompletion(Actual vs.Target)Target Completiondate & Status
 
m
Not started
 n
On Plan
ü
Complete
u
Issues
 
4.34.44.5
5. Reporting Framework (Database)
5.15.25.35.45.55.65.7Identify gaps and short coming with linkingand make recommendations to improveRecommended Changes toLink Processes Together Cross walk all major initiatives against theStrategic Objectives - Pareto Chart theinitiatives / projectsGraph of what should getresourced vs. what should notWork back upstream from initiatives /projects not linked and document anymissing lower level objectives in strategicplan and / or strategy mapOperating Plan / Sub ObjectiveAdditionsMap and build a framework structure from thehighest organizational level down to themanagerial levelSee other similar models from other performance management projectsVisual prototype framework for reviewAlign and link lower level components bythrough objective setting - upper to lower byorganizational level / reporting unitsAssign performance measurements for lower level objectives. Index across commonreporting units for the same objective.Complete a comprehensive measurementtemplate for database development for thisreporting level (lower objectives)Prototype test and revise database design of Balanced Scorecard System - (ESMSNOTE: The IT Design andDevelopment Plan covers automationof the Enterprise StrategicManagement SystemVarious automated tools, suchas data collection forms,reporting tools, etc.Roll out test modules at pilot sites - flush outlessons learned and update IT PlansCascade and development plan for EnterpriseStrategic Management System (ESMS)ESMS Design andDevelopment Plan

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