Welcome to Scribd, the world's digital library. Read, publish, and share books and documents. See more
Download
Standard view
Full view
of .
Save to My Library
Look up keyword or section
Like this
75Activity

Table Of Contents

Communicating in business
The Functions of Business Communication
Written and Spoken Communication in Business
Business and Other Styles of Communication
Planning what you are going to say
Your Reasons for Writing or Speaking
Getting the Right Reaction
Assembling and Ordering Your Information and Arguments
Laying out documents
Letters
Memos and E-mails
Reports
Incorporating Tables and Charts
What Is a Sentence?
Building Sentences into Paragraphs
How Sentences and Paragraphs Affect the Way You Speak
Good business style
Using the Right Tone
Choosing the Right Words
Speaking Clearly
Techniques for different occasions
Making Requests
Answering Requests
Writing Sales Letters
Conducting Meetings
Making Complaints
Answering Complaints
Clarifying Complex Problems
Writing Reports
Making Presentations
Common grammatical mistakes
Nouns and Pronouns
Verbs
Adjectives and Adverbs
Prepositions
Conjunctions
Phrases and Clauses
Full Stops
Commas
Semicolons
Colons
Brackets
Dashes
Apostrophes
Quotation Marks
Exclamation Marks
Question Marks
Hyphens
Commonly Misspelt Words
Commonly Confused Words
Answers to Exercises
Further reading
Glossary
Index
0 of .
Results for:
No results containing your search query
P. 1
A Guide to Good Business Communications

A Guide to Good Business Communications

Ratings: (0)|Views: 788 |Likes:
Published by san_look

More info:

Published by: san_look on Sep 16, 2010
Copyright:Attribution Non-commercial

Availability:

Read on Scribd mobile: iPhone, iPad and Android.
download as PDF, TXT or read online from Scribd
See more
See less

07/31/2013

pdf

text

original

You're Reading a Free Preview
Pages 4 to 62 are not shown in this preview.
You're Reading a Free Preview
Pages 66 to 177 are not shown in this preview.

Activity (75)

You've already reviewed this. Edit your review.
1 hundred reads
1 thousand reads
sbikmm liked this
sbikmm liked this
Jeffey Cagas liked this
Dung Ti liked this
Ayhan Adsiz liked this
om prakash liked this
jalham liked this
wizrun liked this

You're Reading a Free Preview

Download
/*********** DO NOT ALTER ANYTHING BELOW THIS LINE ! ************/ var s_code=s.t();if(s_code)document.write(s_code)//-->