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From the President’s Desk
t is that time o year when weall start peering anxiously overthe horizon into 2010. Thepromise o a new year and aresh start is always an exciting time.
Looking back on 2009, it wasa year ull o ups and downs or many o us. Here in Fargo, our oce and the entire Fargo-Moor-head community saw some set- backs in March when the Red River reached record heights.Watching our team and community pull together was hum- bling and I know in the end has made us all stronger! Al-though 2009 may not have been a year o record growth or Summit Group, we were proud to be named by Inc. maga-zine to the Inc. 5000 list o astest growing companies in theUnited States. And, we’ll celebrate our ve year company birthday in January 2010! Everyone is invited to our birthdayparty 4:01 on Thursday, January 21, 2010 at our Fargo Oce.
Many o you joined us or our First Annual CustomerSummit on October 29, 2010 at the Microsot ExecutiveBrieng Center. Thank you to everyone who took the timeto join us. With over 100 people in attendance, we receivedgreat eedback on this event and look orward to making it bigger and better next year. At our Customer Summit, we rolled out our new Man-aged Services Plans. These plans are designed to delivermany o the things included in our previous Managed Ser-vices oerings, but also include exciting new additions suchas unlimited support and training benets at no additionalcharge! We will, o course, continue to do much o ourwork on a time and materials basis, but this new productoering will allow us to slowly shit away rom this to amodel that has many benets to both us and our clients.Please read more about this on page 9. Are you looking to nd out our holiday hours, view up-coming training courses, or looking or support? I want toremind everyone o the Summit Group Sotware companywebsite. There is valuable inormation available on our siteand it is worth checking out. Our entire training scheduleis available as well as our company blog, which many o youhave given us great eedback on.Finally, I’d like to welcome Larry Jack to Summit GroupSotware. Larry will be joining as a Business DevelopmentManager in the Minneapolis market. We look orward tohaving Larry as part o our team! As usual, thanks or your continued business and sup-port. Happy New Year!Sincerely,Eric