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Table Of Contents

1.8THE CHALLENGE OF MANAGEMENT
2.0EVOLUTION OF MANAGEMENT THEORIES
2.1.1Pre classical view point
2.1.2CLASSICAL VIWEPOINT
2.1.3BEHAVIORAL VIEWPOINT
2.1.4QUANTITATIVE MANAGEMENT VIEWPOINT
2.1.5CONTEMPORARY VIEWPOINTS
3.0 DEFINITIONS OF PLANNING AND PLANS
3.1IMPORTANCE OF PLANNING IN ORGANIZATIONS
3.2PLANS
3.3THE IMPORTANCE OF PLANNING IN ORGANIZATIONS
3.4TYPES OF PLANS
3.5.1TYPES OF GOAL :
3.6.1The nature of objective:
3.6.2A hierarchy of objectives is important to any organization because:
3.8PLANNING PROCESS
4.0DEFINITION OF ORGANIZING
4.1IMPORTANT OF ORGANIZATION
4.2ORGANIZATIONAL STRUCTURE
4.3ORGANIZATION CHART
4.4DIVISION OF WORK
4.5TYPES OFORGANIZATION STRUCTURE
4.6AUTHORITY AND POWER
4.7DECENTRALIZATION/ DEPARTMENTALIZATION
4.8.1FLAT : few organization levels with flat wide span of authority
4.8.2STEEP : Short span of authority with many organization levels
4.9.1Line authority –
4.9.2Staff authority
4.10DELEGATION:
4.11POWER:
4.12CENTRALIZATION
4.13DECENTRALIZATION : DEPARTMENTALIZATION :-
5.0Definition:
5.1The Important of Controlling :
5.2The control process.:
5.3Characteristics Of Effective System:
5.4Types Of Control ( Control Methods)
6.0Definition :
6.1 Total Quality Management (TQM)
6.2 Differences between TQM and Traditional management:
6.3History of TQM
6.4 THE MAIN IDEAS OF TQM:
6.5THE THREE SYSTEM IN ORGANIZATION
7.0DEFINITION
7.1THE NATURE OF MANAGERIAL DECISION MAKING
7.2Types of decision making :
7.3DECISION MAKING CONDITIONS
7.4LEADERSHIP FUNCTIONS
7.5LEADERSHIP STYLES
7.6MANAGERIAL GRID (Leadership grid)
7.7CONTINGENCY APPROACH/ SITUATIONAL FACTORS INFLUENCING MANAGERIAL STYLE
7.8 PATH GOAL THEORY
8.0Definition :
8.1Importance to organization
8.2Trait theories of Leadership:
8.3BEHAVIORAL THEORIES OF LEADERSHIP
8.4LEADERSHIP FUNCTION:
8.5LEADERSHIP STYLES :
8.6MANAGERIAL GRID ( leadership grid)
8.7.1. PATH GOAL THEORY
8.7.2LIFE –CYCLE OR SITUATONAL APPROACH
9.0DEFINITION
9.1MOTIVATION PROCESS
9.2EARLY VIEWS OF MOTIVATION
9.3.EARLY VIEWS OF MOTIVATION
9.4.1HIERARCHY OF NEEDS
9.4.2TWO FACTOR THEORY
9.4.3THEORY X AND THEORY Y
10.0DEFINITIONS :
10.1IMPORTANCE OF EFFECTIVE COMMUNICATION
10.2COMMUNICATION PROCESS
10.3FORMAL COMMUNICATION
10.4LEVEL OF COMMUNICATION
10.5ORGANIZATION INVEST IN COMMUNICATION FOR SOUND BUSINESS REASON
10.6Improving The Comunication Process
10.7Barriers to effective listening
10.8OVERCOMING COMMUNICATION BARRIERS
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Chapter One Ten

Chapter One Ten

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Published by: wgu8312 on Sep 20, 2010
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05/25/2012

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