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Table Of Contents

Introduction
Criterion 1: Leadership
Criterion 2: Strategy and planning
Criterion 3: People
Criterion 4: Partnerships and resources
Criterion 5: Processes
Criterion 6: Citizen/customer-oriented results
Criterion 7: People results
Criterion 8: Society results
Criterion 9: Key performance results
CAF Scoring and assessment panels
Guidelines for improving organisations using CAF
Bench learning
Glossary
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Caf en Ingles

Caf en Ingles

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Published by funceji

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Published by: funceji on Sep 20, 2010
Copyright:Attribution Non-commercial

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11/01/2011

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