ActiveListening
Presented By:Presented By:--
Suruchi
Swapna
Swati
Tausif
Ujwala
Kunwar
LISTENING: The Silent SideOf Communication
Effective communication existsbetween two people when the receiver interpretsand understands the senders message in theway the speaker intendedit.
Speaking and listening skills both are necessaryfor communication to serve its purpose.
Listening is an art, a skill, a discipline and likeother skills it needs self control
Active Listening
Active listening is a way of listening and respondingto another person in such a way that the person feelsthat they have been heard.
Active listening is not only a learnable skill it is alsoan attitude.
Active listening is hard work
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