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Table Of Contents

Guidelines for trained service technicians
Inspecting for unsafe conditions
Guidelines for servicing electrical equipment
Safety statements
Chapter 1. Start here
Diagnosing a problem
Undocumented problems
Chapter 2. Introduction
Related documentation
Notices and statements in this document
Features and specifications
Server controls, LEDs, and connectors
Front view
Rear view
Internal connectors, LEDs, and jumpers
System-board internal connectors
System-board external connectors
System-board switches and jumpers
System-board LEDs
PCI riser-card adapter connectors
PCI riser-card assembly LEDs
SAS riser-card connectors and LEDs
Chapter 3. Diagnostics
Diagnostic tools
POST
Event logs
POST error codes
Checkout procedure
About the checkout procedure
Performing the checkout procedure
Troubleshooting tables
CD or DVD drive problems
General problems
Hard disk drive problems
Hypervisor problems
Intermittent problems
USB keyboard, mouse, or pointing-device problems
Memory problems
Microprocessor problems
Monitor or video problems
Optional-device problems
Power problems
Serial device problems
ServerGuide problems
Software problems
Universal Serial Bus (USB) port problems
Video problems
Light path diagnostics
Remind button
Light path diagnostics LEDs
Power-supply LEDs
Diagnostic programs, messages, and error codes
Running the diagnostic programs
Diagnostic text messages
Viewing the test log
Diagnostic messages
Tape alert flags
Recovering the server firmware
Automatic boot failure recovery (ABR)
Three boot failure
System event messages log
Integrated management module error messages
Solving power problems
Solving Ethernet controller problems
Solving undetermined problems
Problem determination tips
Chapter 4. Parts listing, Type 7947 server
Replaceable server components
Power cords
Chapter 5. Removing and replacing server components
Installation guidelines
System reliability guidelines
Working inside the server with the power on
Handling static-sensitive devices
Returning a device or component
Internal cable routing and connectors
Removing and replacing consumable parts and Tier 1 CRUs
Removing the cover
Installing the cover
Removing the microprocessor 2 air baffle
Installing the microprocessor 2 air baffle
Removing the DIMM air baffle
Installing the DIMM air baffle
Removing the fan bracket
Installing the fan bracket
Removing an IBM virtual media key
Installing an IBM virtual media key
Removing a USB hypervisor memory key
Installing a USB hypervisor memory key
Removing a PCI riser-card assembly
Storing the full-length-adapter bracket
Removing the SAS riser-card and controller assembly
Installing the SAS riser-card and controller assembly
Removing a ServeRAID SAS controller from the SAS riser card
Installing a ServeRAID SAS controller in the SAS riser card
Removing a ServeRAID SAS controller battery from the remote battery tray
Installing a ServeRAID SAS controller battery on the remote battery tray
Removing a hot-swap hard disk drive
Installing a hot-swap hard disk drive
Removing a CD-RW/DVD drive
Installing a CD-RW/DVD drive
Removing a tape drive
Installing a tape drive
Removing a memory module (DIMM)
Installing a memory module
Removing a hot-swap fan
Installing a hot-swap fan
Removing a hot-swap power supply
Installing a hot-swap power supply
Removing the battery
Installing the battery
Removing the operator information panel assembly
Installing the operator information panel assembly
Removing and replacing Tier 2 CRUs
Removing the bezel
Installing the bezel
Removing the SAS hard disk drive backplane
Installing the SAS hard disk drive backplane
Removing and replacing FRUs
Removing a microprocessor and heat sink
Installing a microprocessor and heat sink
Thermal grease
Removing a heat-sink retention module
Installing a heat-sink retention module
Removing the system board
Installing the system board
Removing the 240 VA safety cover
Installing the 240 VA safety cover
Chapter 6. Configuration information and instructions
Updating the firmware
Configuring the server
Using the Setup utility
Starting the Setup utility
v Date and Time
v Start Options
v User Security
Using the Boot Selection Menu program
Starting the backup server firmware
Using the ServerGuide Setup and Installation CD
Using the integrated management module
v Serial over LAN
Using the USB memory key for VMware hypervisor
Using the remote presence capability and blue-screen capture
Enabling the Broadcom Gigabit Ethernet Utility program
Configuring the Gigabit Ethernet controller
Using the LSI Configuration Utility program
Starting the LSI Configuration Utility program
IBM Advanced Settings Utility program
Updating IBM Systems Director
Updating the Universal Unique Identifier (UUID)
Updating the DMI/SMBIOS data
Appendix A. Getting help and technical assistance
Before you call
Using the documentation
Getting help and information from the World Wide Web
Software service and support
Hardware service and support
IBM Taiwan product service
Appendix B. Notices
Important notes
Electronic emission notices
Federal Communications Commission (FCC) statement
Industry Canada Class A emission compliance statement
Avis de conformité à la réglementation d’Industrie Canada
Australia and New Zealand Class A statement
United Kingdom telecommunications safety requirement
European Union EMC Directive conformance statement
Taiwanese Class A warning statement
Germany Electromagnetic Compatibility Directive
People's Republic of China Class A warning statement
Japanese Voluntary Control Council for Interference (VCCI) statement
Korean Class A warning statement
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IBMx3650_46m1493

IBMx3650_46m1493

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