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Hornby Zeller Associates - Executive Resumes - Dennis E. Zeller, Helaine Hornby, Karen Hallenbeck...

Hornby Zeller Associates - Executive Resumes - Dennis E. Zeller, Helaine Hornby, Karen Hallenbeck...

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Published by Rick Thoma
According to its Mission Statement, Hornby Zeller Associates, Inc. "is dedicated to promoting policies and practices which enhance the lives of adults, children and their families. This mission is accomplished through interventions with governmental and non-profit agencies in the fields of child welfare; family services; physical and behavioral health; adult and juvenile justice; and public assistance. Using research, program evaluations, analysis of operations, and information technology, HZA provides solutions to complex management problems." Resumes include those of Dennis E. Zeller, Helaine Hornby, Karen Hallenbeck, Erin E. Arthur, Andrew Choens, and others. These individuals have each in their own way impacted child welfare policy and practice in the field. Information is current as of upload date.
According to its Mission Statement, Hornby Zeller Associates, Inc. "is dedicated to promoting policies and practices which enhance the lives of adults, children and their families. This mission is accomplished through interventions with governmental and non-profit agencies in the fields of child welfare; family services; physical and behavioral health; adult and juvenile justice; and public assistance. Using research, program evaluations, analysis of operations, and information technology, HZA provides solutions to complex management problems." Resumes include those of Dennis E. Zeller, Helaine Hornby, Karen Hallenbeck, Erin E. Arthur, Andrew Choens, and others. These individuals have each in their own way impacted child welfare policy and practice in the field. Information is current as of upload date.

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Published by: Rick Thoma on Sep 25, 2010
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DENNIS E. ZELLERHornby Zeller Associates, Inc.
 48 Fourth St.Suite 300Troy, NY 12180(518) 273-1614
 
75 South Houcks Rd.Suite 201Harrisburg, PA 17109(717) 540-77402003 Apalachee Pkwy.Suite 106Tallahassee, FL 32301(850) 877-9909Quality AssuranceWS#5172PO Box 1437, Slot # S570Little Rock, AR 72203(501) 682-7931373 Broadway.South Portland, ME 04106(207) 773-9529
EXPERIENCE
President,
Hornby Zeller Associates, Inc. 1/95 – Present.
Principal,
Zeller Associates. 12/88 – 1/95.
Management consulting firm specializing in child welfare, juvenile justice, mental health and publicassistance (see
Sample Projects 
below).
Director Supervisor, Policy Analysis Unit Program Research Specialist 
New York State Department of Social Services, Bureau of Policy Planning, Division of Family andChildren’s Services, Albany, NY:
Developed regulations for child protective services; developed andsupervised development of proposed legislation and impact of preventive services; assisted counties toobtain maximum state reimbursement; developed standards of eligibility for preventive services; assistedwith and supervised review of county child welfare plans.
8/80 – 12/88.
Supervisor, Survey and Analysis Unit Statistician, Planner Administrative Technician, Consultant 
Texas Department of Human Services, Austin, TX:
Designed, implemented and analyzedsurvey with 25,000 face-to-face interviews to support development of the budget and managementplan; developed several models of alternate care for the elderly and initiated pilot projects;developed budget proposal to combine Medicaid and Title XX funds to support alternate careinitiatives; assisted with survey of needs of the elderly; assisted with statewide survey to determineimpact of welfare reform on state.
5/77 – 7/80.SAMPLEPROJECTS
Oklahoma Legislative Service Bureau, Oklahoma Department of Human Services Performance Audit,
Oklahoma City, OK:
Directed the development of data collection tools usedto conduct a performance audit of the department with a focus on the organizational structure andthe implications of that structure for management and performance of the child welfare program inparticular. Participated in onsite interviews, met with legislative representatives and led the staffresponsible for analyses of the quantitative data, including state data extracts.
2008 – 2009.
Connecticut Department of Children and Families, Statewide Assessment of Systems and Services Pertaining to the Sexual and Physical Abuse of Children,
Hartford, CT:
Providedguidance in the analysis of service needs and outcomes for children sexually abused and/orseriously physically abused and maltreated using a statewide data extract. Participated ininterviews with child advocacy center and multi-disciplinary team representatives includingcoordinators, medical personnel, prosecutors, law enforcement and agency staff.
2008 – 2009.
Wisconsin Supreme Court, Director of State Courts Office, Court Improvement Program: Annual Program Assessment Reports,
Madison, WI:
 
Provided conceptual leadership andguidance in the development of a logic model used to define the processes and outcomes forevaluation of the court improvement initiative involving children in the child welfare and foster carearenas. Led the staff responsible for the outcome analysis using state data extracts.
2008
.
 
 
DENNIS E. ZELLERHornby Zeller Associates, Inc.
 
Wisconsin Division of Children and Family Services, Online Policy Manual,
Madison, WI:
Developed a structure and numbering system for the online organization of the state’s child welfarepolicies. Assisted in drafting the policy chapters and conduct of a gap analysis identifying whereprogram policies were needed.
 
2007 – 2008
.
 
Wisconsin Supreme Court, Director of State Courts Office, State Courts Role in the Effective Interstate Placement of Children,
Madison, WI:
Directed the development of data collection toolsand analysis of the processes used by the court to handle the interstate placement of childreninvolved in the child welfare system satisfying state and federal regulations and policies. Draftedthe report which identified the state’s adequacy of statutes, participation of out-of-state parties incourt hearings and sharing of information across state borders.
 
2008
.
 
North Carolina Judicial Department, Juvenile Court Assessment,
Raleigh, NC:
Providedconceptual guidance and leadership in the assessment of the state’s juvenile courts’ role,responsibilities and effectiveness in the interstate placement of children.
2008
.
 
Florida Department of Children and Families, Florida Abuse Hotline Prevention Referrals Assessment,
Tallahassee, FL:
Developed the protocol for an assessment of referrals to theAbuse Hotline to determine whether there was an alternative response and what was the outcome.
2008
.
 
Georgia Department of Human Resources, Title IV-E Penetration Rate Study,
Atlanta, GA:
Assessed and developed recommendations to amend the state’s Cost Allocation Plan and RandomMoment Sample Survey to increase Title IV-E funding for administrative and training expenditures.Provided guidance to staff responsible for identifying areas of improvement in determining Title IV-Eeligibility at the case level and for increased federal funding for training.
2007
.
Georgia Department of Human Resources, Foster Care Needs Assessment,
Atlanta, GA:
Provided conceptual guidance in the conduct of a needs assessment of foster care placementservices for Fulton and DeKalb Counties as part of the
Kenny A.
consent decree. Assisted in thedevelopment of a case reading tool to identify the placement needs of children placed intosubstitute care and an instrument to quantify the availability of resources. Provided guidance in theconduct of the data analysis and assistance in the development of an automated ongoingmonitoring tool.
2007.
 
Virginia Department of Social Services 
,
Workload Management Study Update,
Richmond,VA:
Provided quantitative oversight for the conduct of a follow-up statewide workloadmeasurement study of TANF, Food Stamps, Child Protective, Adult Protective and nine otherhuman services programs to determine both the time workers have available for case specific workand the time required to handle cases according to state and federal policy and procedure.
2007 –2008.
Alaska Court System, Evaluation of the Anchorage Coordinated Resources Project,
Anchorage,AK:
Helped direct the evaluation of a mental health court, the Anchorage Coordinated ResourcesProject, to determine program effectiveness and contribute to literature and discussion of mental healthcourts nationally. Provided conceptual guidance and oversight during the collection of internal andexternal data, data analysis and report-writing.
2007.
Connecticut Judicial Branch, Court Support Services Division and Connecticut Department of Children and Families 
,
Service Needs Study for 16 & 17 Year-old Court-involved Youth,
Hartford,CT:
Directed the conduct of a comprehensive service need study for 16 & 17 year-old court-involvedyouth. Analyzed the specific risks, needs and strengths of youth, with particular attention to their healthand educational needs and compared those needs to existing services, resulting in recommendations of
 
DENNIS E. ZELLERHornby Zeller Associates, Inc.
 
services, programs and interventions.
2006 – 2007.
Florida Department of Children and Families 
,
Florida Abuse Hotline Training,
Tallahassee, FL:
Provided guidance in the needs assessment, planning, curriculum development, training and evaluationcomponent of the multi-year project to provide a comprehensive ongoing package of training for staff ofthe Florida Abuse Hotline. Four categories of training were delivered to front line staff, supervisors andmanagers.
2006 – 2010.
Alaska Department of Corrections, Mental Health Trust Benefit Study,
Anchorage, AK:
Provided conceptual guidance and general oversight in a comprehensive study of mentally illpeople (Alaska Mental Health Trust beneficiaries) who were served by the Department ofCorrections, identifying the numbers of beneficiaries entering and exiting DOC facilities; definition oftheir demographic and clinical characteristics and service needs; identification of services availableand received, with a focus on alternatives to incarceration; and an analysis of recidivism rates andassociated factors.
2006 – 2007.
Maine Health Access Foundation (MeHAF), Evaluation Services for
Initiative,
Augusta, ME:
Developed working papers to design the evaluation of the visioning and implementation phases ofan initiative to integrate physical health, behavioral and mental health services throughout Maine.Participated in Steering Committee and workgroup meetings for the initiative. Authored thevisioning evaluation report and global evaluation plan for the implementation of the MeHAF’s futureintegration efforts.
2006 – 2007.
Maine Department of Health and Human Services, Co-occurring State Integration Initiative,
Augusta, ME:
 
Conducted a cost study, using data from the state’s Medicaid billing system, tomeasure the impact of programs that treat clients with substance and mental illness concurrently inthe same location, as opposed to those that are treated by separate providers for each condition.
2005 – 2010.
Westchester County Department of Social Services, Workload Study,
White Plains, NY:
Provided conceptual leadership in the development, implementation and analysis of a workloadstudy of case workers and supervisors within the division of child welfare and foster care.
2006.
Maine Children’s Behavioral Health Services 
,
Implementing a Trauma-informed System of Care for Children with Serious Emotional Disturbances in Maine,
Augusta, ME:
Provided
 
conceptual oversight and participated in both evaluation sub-committee and steering committeemeetings for a project designed to build an infrastructure and implement an integrated system ofcare for children with serious emotional disturbances and those who have experienced trauma.
2005 – 2011.
New Jersey Department of Human Services, Division of Youth and Family Services, Quality Assurance to New Jersey's State Central Registry,
Trenton, NJ:
Directed the development of areview instrument designed to determine whether the people taking abuse and neglect calls anddispatching information to the field for investigation were operating within legal and best practiceguidelines; provided guidance to the review team and onsite mentor.
2005 –
 
2006.
Alaska Department of Health and Social Services, Division of Public Assistance, Workload Analysis,
Anchorage, AK:
Provided guidance in the development of the instruments used tomeasure case specific time and non-case specific time to determine reasonable workloads foreligibility technicians, supervisors and clerical staff. Selected the population of cases using severaldata extracts from the Division’s case management information system. Conducted the dataanalysis to determine time needed to handle cases sufficiently and project staffing needs.Designed an automated tool to project future staffing needs.
2006.
 

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