COUNSELLING FOR EFFECTIVE

HUMAN RESOURCE
DEVELOPMENT
 COUNSELLING
 It is a dyadic relationship between two persons:
1. A manager who is offering help (counsellor)
2. An employee whom such help is given (counsellee)

 Counselling is a two way process in which a counseller, usually a superior

provides advice and assistance to his subordinates.
 TYPES OF COUNSELLING
Formal counselling
Informal counselling
 PERFORMANCE COUNSELLING

 It means the help given by the superior to his subordinate in improving the
latter’s performance.

 It is the process of guiding the subordinate to adjust better with his work
environment and to better understand others so that his dealings with others
can be effective and purposeful
 OBJECTIVES
 Helps him to realize his full potential
 Help him understand his strengths and weaknesses
 Gain insight into his behaviour and analyse the dynamics of such behaviour
 Help him understand the work environment better
 Provide an empathic climate where he can discuss his tensions, conflicts,
concerns and problems.
 Increase his potential and interpersonal effectiveness through prompt
feedback about his behaviour.
 Prepare action plans for improving his behaviour and performance.
 PROCESS OF COUNSELLING

Rapport building
Exploration
Action planning
 REQUIREMENTS FOR EFFECTIVE
COUNSELLING

Individual desire to improve

Continuous dialogue
Mutual trust
Right attitude to subordinates
Mutual efforts
Right focus