Welcome to Scribd, the world's digital library. Read, publish, and share books and documents. See more
Download
Standard view
Full view
of .
Look up keyword
Like this
1Activity
0 of .
Results for:
No results containing your search query
P. 1
Sales ~ Customer Service

Sales ~ Customer Service

Ratings: (0)|Views: 6 |Likes:
Published by ashif
Sales ~ Customer Service
Sales ~ Customer Service

More info:

Categories:Types, Resumes & CVs
Published by: ashif on Sep 27, 2010
Copyright:Attribution Non-commercial

Availability:

Read on Scribd mobile: iPhone, iPad and Android.
download as DOCX, PDF, TXT or read online from Scribd
See more
See less

09/27/2010

pdf

text

original

 
 
Ashif 
 Cell: 9746382658ashifasi@hotmail.com
 
OBJECTIVE
 
 To contribute strong sales and management skills and experience to your firm in an IT sales manager capacity.
PR 
OFESSIONAL
PR 
OFILE
 
y
 
H
ighly articulate, driven, MBA-level manager experienced in building a department from grounzero, developing processes/procedures, assisting and teaching design of complex network configurations to team, contributing to product development and deployment efforts for sophisticated international/domestic products/services.
y
 
P
ossess clear vision for success with aptitude to establish goals, develop strategies, segmentmarkets, and engage with key internal and external customers.
y
 
S
killful tactician with talent to manage multi-functional teams, execute plans, organize and manadiverse teams promote communication, provide motivation for achievement of departmental goaland extract commitments from team members.
y
 
esults-oriented leader committed to success and accustomed to maintaining strong clientrelationships.
EDUCATION
y
 
Master of Business Administration in
P
roduction Management, Narsee Monjee Institute of Management
S
tudies (NMIM
S)
 
y
 
Bachelor of 
S
cience, Mumbai University
PR 
OFESSIONAL EX
P
E
IENCE
 
Sales ~ Customer Service
 
y
 
C
urrently focus on new-business development among existing clients.
y
 
D
eploy cold-calling and telemarketing techniques to identify key prospects.
y
 
D
evelop customer needs-assessments and enhance customer retention by visiting and consultingwith existing clients at their sites; deliver high-impact sales presentations.
y
 
Managed Mumbai sales territory as Account Executive for Fortune 500 telecommunicationscompany, specifically focusing on large corporate and government accounts.
y
 
G
enerated new business; conducted on-site presentations for multi-level executives within largecorporations, emphasizing state and federal agencies.
y
 
D
eveloped business; collaborated closely with sales management and corporate account manager develop parameters of Account Executive role in assigned territory.
y
 
Earned
P
resident's
C
lub membership, 2002, 2003.
 
 
y
 
Identified new sales opportunities through cold calls, referrals, and qualified leads.
y
 
Employed consultative selling approach and relationship marketing to close sales and exceedmonthly sales objectives.
y
 
D
eveloped strategies for ongoing sales while maintaining customer base and high levels of custosatisfaction.
M
anagement of 
M
ulti-Function Teams,
P
artner Activities, and Joint Ventures
 
y
 
C
ollaborated with European partner in joint-venture management activities.
y
 
C
urrently advise on provisioning/operations activities in possible future joint ventures.
y
 
L
ead project teams to ensure on-time circuit delivery for major U
S
/European multinationalcustomers.
y
 
C
oordinate activities of multiple departments to ensure timely circuit delivery.
y
 
S
upported up to 10 team members in achieving production goals as Operations Manager.
y
 
H
ired, trained, and evaluated employees; motivated direct-reports to exceed monthly objectives.
y
 
Assumed significant role in piloting new computer processes that led to successful implementatiof several system improvements.
P
roduct Development
 
y
 
S
erve as core team member for international product development.
y
 
esearched trends in the telecom market and provided input to product development.
Operations
M
anagement
 
y
 
D
eveloped and executed international processes for Next
G
en network and customer circuits, whiinvolve transport facilities, access facilities, database issues, and fiber interconnections.
y
 
P
romoted to Operations Manager after starting with one employee and no processes for internaticircuits; built all processes and boosted team to 20 people with two direct reports.
y
 
Oversaw circuit implementation contributing to delivery of $500 million+ in wholesale revenue i2000
y
 
educed order backlog by 33 percent in two months and maintain metrics for accepted backlog.
y
 
Exceeded 100 percent paid bonus objectives for all quarters in 2000 by meeting departmentalobjectives.
y
 
Met every timeline for delivery of Indefeasible
ights of Use for all four quarters of 2000.
y
 
Managed vendors; toured and validated facilities of potential vendors; formerly solicited/selectedforeign telecom vendors as Operations Manager.
Entrepreneurial
 
y
 
S
tarted small business providing graphic design consultation, brokering print jobs, and designing

You're Reading a Free Preview

Download
/*********** DO NOT ALTER ANYTHING BELOW THIS LINE ! ************/ var s_code=s.t();if(s_code)document.write(s_code)//-->