Sumit Kumar Singh 09609008

Anuj Kapoor 09609155

Kanupriya Raghav 06502903
ES Characteristics
 Strategic and operational

 Makes the organization more flexible and responsive

to customer needs

 Adaptable to changing competitive conditions

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The Enterprise Systems
 Need for adopting ES
 Improve performance
 Better decision making
 Achieve competitive advantage
 Customer satisfaction
 Increase in productivity

 Issues involved in ES implementation and adoption

process

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Cost Analysis
 Hidden or underestimated costs – a major issue

 Consultant’s fees, personnel training, data

conversion, software’s integration testing and
development – a heavy burden on budget

 Resistance to change can lead to an increase in

operational cost

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Organizational Impact
 Changes in the organizational structure, business
processes and the people

 Aim of achieving the optimization and integration of

business processes so as to have competitive
advantage, return on investment

 Effectiveness is dependent on human resources and

psychological climate of the organization

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Benefit Analysis
 Intangible assets are created by investments in software,
training and organizational transformations induced by IT

 Increase the value of IT investments

 Rapid decision making

 Increased customer satisfaction

 Cost savings resulting from better inventory management

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Stakeholders Analysis
 For achieving full potential, co-operation between
business partners is essential

 Evaluation of ES’s costs and benefits on external

partners to achieve greater revenues and benefits

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Proposed Integrative
Framework for ES Adoption
Clarification of Business Vision
business vision, is a starting point for Enterprise
Systems initiation/acquisition.
Investment in ES is a strategic action
effective IT/IS project implementation requires a clear
business vision

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 Comparing needs vs. capabilities and constraints

Constraints
Technical constraints
Organizational constraints
Human Resource constraints
Financial & Time Constraints

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 Product Vendor & Support Service Evaluation
rate the ability of the vendor to deliver the promised
system on time and on budget
scalability and flexibility of the ES solution
confidence in both the solution and the provider
multi-language and multicurrency capabilities can be
the key drivers for selection of an ES
availability and functionality of additional applications
to support current and future business needs such as
SCM or CRM
All in one vs. Best of Breed ES Software

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 Conclusion
The decision to acquire an ES and adoption process is
becoming increasingly complex.
Careful adoption process of vendors, products and
services provided is necessary
final decision has to be made considering the amount
of organizational change required for the adoption and
the implementation of the selected ES.
Enterprises pursuing systems integration should
evaluate and select systems that contribute to this goal
without of course sacrificing the functionality of
applications they believe are crucial for their business
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 THANK YOU

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