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Executive Briefings - Data Storage Strategies

Executive Briefings - Data Storage Strategies

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EXECUTIVE GUIDES FOR STRATEGIC DECISION-MAKING
STRATEGIC INSIGHTS FROM THE EDITORS OF COMPUTERWORLD
EXECUTIVE
BRIEFINGS
COMPUTERWORLD
Storage Strategies
Regulations, data warehousing, e-mail and disaster recovery plans
have sent storage demands soaring. Here are strategies for coping.
INTRODUCTION
Storage Headaches
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2
TRENDS & STRATEGIES
Regulated Storage
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4
Thrifty Storage Strategies
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Twelve Most Costly Mistakes in Storage
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Policy-Based Storage
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11
Storage Virtualization
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13
INFORMATION LIFE-CYCLE MANAGEMENT
The Slow Move to ILM
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Six-Step Recipe for ILM
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Getting Started With ILM
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SAFE & SECURE
Storage Security
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Disaster Recovery Strategies
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Backing Up the Edge
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28
Compliments
of
HENSage Re-

search Inc. asked
104 executives
which technology

areas are the
greatest sources of pain in their
organizations, they ranked se-
curity No. 1 (no surprise there)
and storage No. 2. And in an ex-
clusive survey of 91 IT execu-

tives,Computerworldfound

that the top three storage
headaches are data growth, cost
and insufficient staff.

\u201cStorage is the fastest grow-
ing capital cost within the
data center and in many enter-
prises,\u201d Gartner Inc. research-

ers say.

Why is storage so painful?
Maybe it\u2019s because storage
demand is doubling every year
and IT budgets certainly aren\u2019t.
An IDC study says the demand
is fueled by the growth in
e-mail, data warehousing and
customer relationship manage-
ment, not to mention regulato-
ry requirements. The effort to
archive boatloads of e-mail
(with those giant attachments)
is especially costly: The Yan-
kee Group says a typical corpo-
ration with 5,000 employees
will accumulate nearly 4TB of
e-mail every year, thus requir-
ing the services of at least one
full-time storage administrator.

Regulatory Pressures

Some of the pressure comes
from the fact that federal regu-
lators have discovered data
storage, big time. Actually,
government agencies such as
the IRS have been concerned
about records storage since the
dawning of the computer age.

What\u2019s new is the accelerat-
ing pace of new records-man-
agement laws in the past few
years. Not only are there the
well-known Health Insurance
Portability and Accountability
Act and the Sarbanes-Oxley
Act, but the U.S. Food and
Drug Administration heavily
regulates record-keeping in
the drug, medical device and
biotech industries. And the
U.S. Securities and Exchange
Commission continues to re-
quire broker-dealers to use
\u201cnonrewritable and non-
erasable\u201d storage technology.
The general trend is that the
laws require companies to
store more data, and for longer
periods of time, in a form that
can\u2019t be tampered with.

Life-Cycle Management

The latest trend \u2014 covered in
a special section of this report
\u2014 is the move toward informa-
tion life-cycle management
(ILM) approaches to data stor-
age. Though this concept is
still a work in progress, the
idea of ILM is to set up a proc-
ess for managing access to
data that reflects the value of
that data to an organization.
The more valuable data is, the
more accessible it should be.

But IT managers say they
face daunting tasks in trying
to implement ILM, including
classifying data based on its
business value so it can be

stored on different types of de- vices. Another big challenge is changing the attitudes of busi- ness units that are used to get- ting premium storage for every byte of data.

In addition to the internal
challenges that IT managers
have to contend with, ILM
standards are lacking, and
users say they need more auto-
mated data migration capabili-
ties and better integration be-
tween applications and storage

devices.

But the sheer volume of in-
formation makes it imperative
that companies begin classify-
ing data and managing it via
automated policies, says Scott
McIntyre, CIO at Quantum
Corp. in San Jose. The need to
comply with the Sarbanes-
Oxley Act and other regula-
tions \u201cprovides the opportuni-
ty for us to bludgeon our busi-
ness units to where we need to
go\u201d with ILM, McIntyre says.

Jim Zhou, a senior program-
mer/analyst in the IT architec-
ture and engineering group at
Genentech Inc. in South San
Francisco, Calif., says storage
managers need to convince
business units that all of their

W
Introduction
Computerworld Executive Briefings2
Computerworld editor in chief Don Tennantn Executive briefings editor Mitch Betts
nDesigner Julie Quinn nDesign director Stephanie Faucher nManaging editor/production Michele Lee
DeFilipponCopy editorsBob Rawson, Eugene Dema\u00eetre, Mike Parent, Monica Sambataro
Storage
Headaches
INTRODUCTION
Pain Points

Which technology areas are the greatest sources of pain in your organization today?

1.SECURITY
2.STORAGE
3.SOFTWARE LICENSE

MANAGEMENT
BASE:104 C-level executives at U.S.
businesses with more than 100 employees
SOURCE: Sage Research Inc.,
Natick, Mass., 2004
Introduction
Computerworld Executive Briefings3

data doesn\u2019t have to be stored on high-performance disk ar- rays.

Given the burgeoning
amounts of data to be stored,
organized and managed, the
potential business ramifica-
tions ofnotadopting ILM \u201care

absolutely huge,\u201d says Joel White, lead IT architect at Allstate Insurance Co. in

Northbrook, Ill.

This report also tackles the
issue of cost, by identifying
thrifty strategies for the stor-
age manager, from big-picture,
long-term plans that reduce
the total cost of ownership, to
short-term ideas like buying
secondhand gear.

Safe and Secure
TheComputer world survey

found that the top-of-mind
storage topics for the near fu-
ture are disaster recovery and
storage security, which are
covered in the Safe & Secure
section of this report.

Following the Sept. 11, 2001,
terrorist attacks and the tem-
porary shutdown of the na-
tion\u2019s airlines, disaster recov-
ery plans are now actually
driving many storage technol-
ogy projects, as corporate IT
managers look for ways to

replicate data and send it to sites many miles away from headquarters.

Meanwhile, we\u2019re learning
that storage systems weren\u2019t

designed with security in
mind. They started out as di-
rect-attached, so if the host
was secure, the storage was,
too. That\u2019s all changed. Fibre
Channel storage networks of-
ten have multiple switches and
IP gateways, allowing access
from myriad points. Com-
pound this with poor work by
systems administrators, new
data security laws and recent
high-profile cases of consumer
information theft, and the
need for improved storage se-
curity becomes urgent.

The result is that we\u2019ve
come full circle: Security and
storage are the top technology
issues in the IT field today, no
question about it.

Storage Problems
IT managers say these are the
top three storage headaches:
DATA GROWTH
59%
COST
39%
INSUFFICIENT
IT STAFF
26%
BASE:91 IT managers; multiple
responses allowed.
SOURCE:Computerworld\u2019s IT Leader
Research Panel, 2004
Storage Drivers

Which applications are
currently driving demand for
more data storage in your
organization?

Increased use
of e-mail
52.5%
Data warehousing45.0%
Data mining
41.7%
CRM
41.3%
E-business
33.3%
ERP
22.8%
BASE:896 IT decision-makers in North
America; multiple responses allowed.
SOURCE: IDC, Framingham, Mass., 2004

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