Welcome to Scribd, the world's digital library. Read, publish, and share books and documents. See more
Download
Standard view
Full view
of .
Look up keyword
Like this
4Activity
0 of .
Results for:
No results containing your search query
P. 1
Telepresence: What Impact Will it Really Have?

Telepresence: What Impact Will it Really Have?

Ratings:

5.0

(1)
|Views: 481 |Likes:
Published by Carol Skyring
An article I wrote for Strategic Path in late 2007. It discusses how recent advances in telepresence technologies are helping companies create a sense of shared presence among distributed teams, and points to likely next steps, including tele-immersion that will radically alter our concept of time and geography in the workplace.
An article I wrote for Strategic Path in late 2007. It discusses how recent advances in telepresence technologies are helping companies create a sense of shared presence among distributed teams, and points to likely next steps, including tele-immersion that will radically alter our concept of time and geography in the workplace.

More info:

Published by: Carol Skyring on Jul 07, 2008
Copyright:Attribution Non-commercial

Availability:

Read on Scribd mobile: iPhone, iPad and Android.
download as PDF, TXT or read online from Scribd
See more
See less

07/02/2010

pdf

text

original

 
71 THE STRATEGIC PATH TO CONVERGING COMMUNICATIONS
Caro daunt from learnTe iscusses how recent avances inteepresence technoogies are heping companies create asense of share presence among istribute teams, an pointsto ike next steps, incuing teeimmersion that wi raicaater our concept of time an geograph in the workpace.
to give a convincing telepresence experience.I’m not so sure. I believe that you can achievesome sense o telepresence on the telephonei you are speaking to someone with whomyou have an emotional connection.A second question is how much ‘control’is necessary or telepresence to occur? Isthe ability to manipulate a remote objector environment an important aspect o realtelepresence systems?Certainly the telepresence experience isenhanced by high defnition video and audioand a degree o control over the environment.This appears to be the premise on whichcurrent telepresence systems are based.
what’S CuRRently on oFFeR?
In 2006, we saw our major releases otelepresence solutions. HP was frst to market
T
elepresence has moved out o thelaboratories and onto a screen near you.The frst conerence on telepresence washeld in 2006 and the organisers claimed thatover the next decade virtually every Global5000 company would adopt telepresence.A variety o Fortune 1000 organisations arealready using it, reporting both satisactionand a strong return on their investment.The industry hasn’t come to a sharedunderstanding o what telepresence is ora defnition that everyone agrees on. Ingeneral, telepresence reers to a set otechnologies that allow a person to eel asi they are present at a location other thantheir true location.How much technology is needed to createsuch an environment? Some would arguethat sophisticated technologies are required
Telepresence
– WHAT IMPACT WIll IT REAlly HAVE?
 
SEE EVEN MORE INFO AT WWW.STRATEGICPATH.COM.AU 72
with its Halo Collaboration Studio that isdescribed as enabling “people in dierentlocations to communicate in a vivid, ace-to-ace environment in real time. Users areable to see and hear one another’s physicaland emotional reactions to conversation andinormation as it is being shared.”Polycom was next to market with highdefnition telepresence solutions “thatenable people working at a distance tocommunicate as i they were all in the sameroom. Solutions that deliver the fnest detailand nuance o expression in voice, video andcontent – all over lower bandwidths.”Cisco ollowed in October 2006 withits TelePresence Meeting solution thatcombines lie-size, ultra high defnition videoimages, spatial audio, a specially designedenvironment, and interactive elements tocreate the eeling o being ‘in person’ withparticipants in remote locations.”Tandberg came to market with Experia,the adaptive telepresence solution that“creates the optimal across-the-table visualcommunication experience”.All o these are excellent advances invideoconerence technology. They especiallyaddress the problem o eye contact, whichwe have long known plays a large role inconversation and group communication. Theyhave high defnition video and audio andcertainly create a sense o being in the sameroom. However, they do it at great cost.
 appliCationS FoR telepReSenCe
At the moment, telepresence appears to beabout videoconerencing – and this may limitour thinking about applications.The major, and most common, use otelepresence is to establish a sense oshared presence among geographicallyseparated members o a group. With theincrease in distributed workplaces andteams, this will become an important useo the technology. It can overcome theisolation o the teleworker and strengthenconnections between teams that may bedispersed around the globe. One o themost interesting applications I’ve seen isthe virtual assistant. She works rom homebut has a continual virtual presence at her
Current evolution is toward establishinga sense of shared presence
Recent technology advances create a true – albeit costly– sense of presence
Next step will be ‘teleimmersion’ merging telepresenceand virtual worlds
 
73 THE STRATEGIC PATH TO CONVERGING COMMUNICATIONS
desk hundreds o kilometres away. Througha single screen telepresence system she‘appears’ at her desk in the ofce and peopletalk to her as i she were there.I we expand our thinking o telepresencebeyond videoconerencing, then a rat oapplications become possible. These include:
where humans are exposed to hazardoussituations eg, bomb disposal, rescue ovictims rom fre, toxic atmospheres;
environments that are difcult to work ineg, mining and undersea work;
remote telehealth, especially hapticteleoperation where the user eels someapproximation o the weight, frmness, size,and/or texture o the remote objects beingmanipulated;
virtual excursions – school children arealready going onto the ree with a diverand into space to save astronauts;
virtual travel – experience the delightso anywhere in the world rom your ownhome;
teletourism – the reverse o the abovewhere you go on holidays but use tele-presence to connect you to the ofce.
 a glimpSe at ViRtual woRldS
Where does telepresence end and virtualworlds begin? Telepresence actually hadits beginnings in the virtual world ogaming. With the development o onlineenvironments such as Second Lie, we’rebeginning to see the two come together.Already there have been videoconerencesbetween real people in the real world tovirtual people (avatars) in the Second Lievirtual world. Residents o Second Lie arecertainly experiencing everything rom virtualtravel to dating (and more!) in the virtualworld. There is a high level o telepresence inmany o these activities.Sun’s Virtual Workplace is another exampleo the merging o real and virtual worlds.On any given day, over 50 per cent o Sun’sworkorce is remote. Sun has built a virtual3D environment in which employees (on-and o-site) can work, share documents,and meet with colleagues using natural voicecommunication. Inhabitants o the virtualofce building can work together in plannedmeetings, or can talk inormally in unplannedencounters. The spatial layout o this 3Dworld, coupled with the immersive audio,provides strong cognitive cues that enhancecollaboration.

Activity (4)

You've already reviewed this. Edit your review.
1 hundred reads
1 thousand reads
yankeeunitedfc liked this
anandmulay liked this

You're Reading a Free Preview

Download
scribd
/*********** DO NOT ALTER ANYTHING BELOW THIS LINE ! ************/ var s_code=s.t();if(s_code)document.write(s_code)//-->