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Loyalty Management Summer

Loyalty Management Summer

Ratings: (0)|Views: 851 |Likes:
Published by Loyalty 360
Thank you to everyone who joined us at Loyalty Expo 2010. The quality of the speakers and level of engagement of attendees made this year’s show a huge success! At Expo, you told us that you were interested in learning more about some key topics impacting your loyalty initiatives. In this issue, we’re exploring a number of these topics such as: taking my B2B customer loyalty initiatives to the next level (Ask the Experts, page 16), CPG and loyalty (two articles, pages 20 and 30), mobile and social.
And speaking of Expo—We’re excited to announce Loyalty Expo 2011 which is going to be held March 20-22 at the Hyatt Grand Cypress in Orlando. For more information, please visit www.loyaltyexpo.com.
I also encourage you to visit our just-relaunched website (loyalty360.org). More robust and interactive than ever, we’ve been hard at work creating an online community so that you—our members—have everything loyalty at the tip of your fingers. Be sure to check out the forums and councils, network with peers, access best practices and latest research, and join the discussion.
In his ongoing commitment to bringing you all the latest loyalty news and strategies, Mark Johnson, CEO of Loyalty 360, continues to attend a vast array of conferences. On pages 50 and 51 he shares what he’s been hearing in the marketplace, key loyalty trends and challenges, and best practices.
Lastly, we’re pleased to announce the launch of our Engagement 360 Awards! Think your company is effectively engendering engagement and loyalty with its employees and customers? Participate in the awards audit and find out! Created in conjunction with Performance Point, Engagement 360 Awards will celebrate those companies that connect employee engagement and customer engagement to achieve bottom line results. Companies that apply will receive a comprehensive review of your engagement efforts; plus, you’ll see where you rank among other organizations. Awards will be given at the Loyalty Expo 2011. For more details and to register visit www.engagement360.org.
Thank you to everyone who joined us at Loyalty Expo 2010. The quality of the speakers and level of engagement of attendees made this year’s show a huge success! At Expo, you told us that you were interested in learning more about some key topics impacting your loyalty initiatives. In this issue, we’re exploring a number of these topics such as: taking my B2B customer loyalty initiatives to the next level (Ask the Experts, page 16), CPG and loyalty (two articles, pages 20 and 30), mobile and social.
And speaking of Expo—We’re excited to announce Loyalty Expo 2011 which is going to be held March 20-22 at the Hyatt Grand Cypress in Orlando. For more information, please visit www.loyaltyexpo.com.
I also encourage you to visit our just-relaunched website (loyalty360.org). More robust and interactive than ever, we’ve been hard at work creating an online community so that you—our members—have everything loyalty at the tip of your fingers. Be sure to check out the forums and councils, network with peers, access best practices and latest research, and join the discussion.
In his ongoing commitment to bringing you all the latest loyalty news and strategies, Mark Johnson, CEO of Loyalty 360, continues to attend a vast array of conferences. On pages 50 and 51 he shares what he’s been hearing in the marketplace, key loyalty trends and challenges, and best practices.
Lastly, we’re pleased to announce the launch of our Engagement 360 Awards! Think your company is effectively engendering engagement and loyalty with its employees and customers? Participate in the awards audit and find out! Created in conjunction with Performance Point, Engagement 360 Awards will celebrate those companies that connect employee engagement and customer engagement to achieve bottom line results. Companies that apply will receive a comprehensive review of your engagement efforts; plus, you’ll see where you rank among other organizations. Awards will be given at the Loyalty Expo 2011. For more details and to register visit www.engagement360.org.

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Published by: Loyalty 360 on Sep 30, 2010
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02/04/2013

 
SAS and all other SAS Institute Inc. product or service names are registered trademarks or trademarks of SAS Institute Inc. in the USA and other countries. ® indicates USA registration. Other brand and product names are trademarks of their respective companies. © 2010 SAS Institute Inc. All rights reserved. 56265US.0610
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