ic Mail (
Convergys electronic mail services (e-mail) policy provides staff with guidelines for permitted use of theConvergys e-mail technology resource. The policy covers e-mail coming from or going to all Convergys owned personal computers, servers, laptops, paging systems, cellular phones, and any other resource capable of sending or receiving e-mail.
Convergys owns all e-mail systems, messages generated on or processed by e-mail systems (including backupcopies), and the information they contain. Although staff members receive an individual password to access theemail systems, e-mail and e-mail resources remain the property of Convergys.
Convergys monitors, with or without notice, the content of e-mail for problem resolution, providing security,or investigative activities. Consistent with generally accepted business practices Convergys collects statisticaldata about its technology resources. Convergys technical staff monitors the use of e-mail to ensure the ongoingavailability and reliability of the systems.
Staff may be subject to loss of e-mail privileges and/or disciplinary action if found using e-mail contrary to this policy. Staff must maintain the confidentiality of passwords and, regardless of the circumstances,
never share or reveal them to anyone
. The Information Security Officer (ISO) must provide express written permission beforesensitive information is forwarded to any party outside of the Convergys. Staff should contact the ISO withquestions regarding the appropriateness of information sent through e-mail.
Convergys provides e-mail systems to staff to facilitate business communications and assist in performingdaily work activities.
Ethical and Acceptable
Communications and information exchanges directly relating to the mission, charter, and work tasks of Convergys
Announcements of laws, procedures, hearings, policies, services, or activities
Notifying staff of Convergys sanctioned employee events, such as the holiday party, bake sales, arts and craftfairs, retirement luncheons, and similar approved activities
Respecting the legal protection provided by all applicable copyrights and licenses
Practicing good housekeeping by deleting obsolete messages
laws or Convergys policies or regulations (e.g. those prohibiting sexual harassment,incompatible activities, or discrimination)
Submit, publish, display, or transmit any information or data that contains defamatory, false, inaccurate,abusive, obscene, pornographic, profane, sexually oriented, threatening, racially offensive, discriminatory, or illegal material
Compromising the privacy of staff, customers, or data and/or using personal information maintained byConvergys for private interest or advantage
ngaging in any activities for personal gain, performing personal business transactions, or other personalmatters (e.g. sending sports pool or other gambling messages, jokes, poems, limericks, or chain letters)
Intentionally propagating, developing, or executing malicious software in any form (e.g. viruses, worms,trojans, etc.)
iewing, intercepting, disclosing, or assisting in viewing, intercepting, or disclosing e-mail not addressed toyou
Distributing unsolicited advertising
Accessing non-Convergys e-mail systems (e.g. Hotmail, Yahoo!) using Convergys owned resources
The purpose of this policy is to provide guidelines for Remote Access IPSec or L2TP Virtual PrivateNetwork (VPN) connections to the <Company Name> corporate network.
This policy applies to all <Company Name> employees, contractors, consultants, temporaries, and other workers including all personnel affiliated with third parties utilizing VPNs to access the <Company Name>