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Communication Styles

Communication Styles

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Published by Yogesh Garg

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Published by: Yogesh Garg on Oct 01, 2010
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03/30/2014

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VANCOUVER ISLANDUNIVERSITY
MBA-500
DEVELOPING MANAGEMENTSKILLS YOGESH GARG
 Yogesh Garg
10/14/2009
PAGE-1
SKILL AREA:COMMUNICATIN STYLES(PART 1 AND 2)
 
COMMUNICATION STYLES
Communication is the process of transferring information from one entity toanother. It is also the interaction between two agents who exchanges theirthoughts and ideas by speech. In modern term communication meansreceiving and delivering messages by mail, telephone and television.Communication is very much important in corporate world because if themanagers want to achieve the desire goals they have to do supportivecommunication with their subordinates.
PART-1
- This part deals type of response the person gives to the problems.
Scores:
My score of part 1 of communication style is displayed in the tablebelow:Parts of supportivecommunicationScoreIdeal Scorefor skilledsupportivecommunicationPercentageAdvantage/Disadvantageto me1.Deflectingresponse74 or less7/24=29Disadvantage2.Probing response86 or more8/24=34Advantage3.Advisingresponse2 2 or less2/24=8Advantage4.Reflectingresponse79 or more7/24=29Disadvantage
TOTAL:-
24100 
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Interpretation:
My score clearly interpret that I have easily meet the set target of advisingresponse 2 (target 2 or less) and probing response 8 (target 6 or more) of supportive communication. Whereas my deflecting response scores of 7indicate that I have exceeds the target of (4 or less). And my reflectiveresponse score 7 which also show I don’t reach at the target of (9 or more).So I need to do a lit bit work on reflecting and deflecting response.
Areas of strength
From the above assessment it is clear that I am good in providing advisingresponse to subordinate and fellow beings by providing them the directionand instructions of how to solve the problem which were unclear to themwhich helps them to interpret their problem. And secondly I am also good ingiving probing response to the communicator by giving some extrainformation which helps them to deliver more information to us on the topicto make it clear. I have develop this from my school time whenever ourteacher communicate with us related to our projects I always try to acquiresome extra knowledge by asking some questions on which I am having adoubt so there detail information help me to do my projects in time .
Areas of development
 There are certain areas which I need to develop for supportivecommunication is reflective and deflective response. Means when thecommunicator delivers some message on particular topic I avoid to askquestions and doesn’t show my participation in class which avoids thecommunicator to give us In-depth knowledge of topic and secondly I need toavoid by giving deflective response which force the communicator to changethe subject and went on the wrong track and provide us the wronginformation. So to avoid this I have taken various actions when instructor iscommunicating something to us I ask the questions if I don’t understand andask only relevant questions which are related to the topics. And secondly todevelop my reflective style I have started taking participation in class byasking the questions so that I can get the in depth knowledge of the topic.
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