Communication is the process of transferring information from one entity to another. It is alsothe interaction between two agents who exchanges their thoughts and ideas by speech. Inmodern term communication means receiving and delivering messages by mail, telephone andtelevision. Communication is very much important in corporate world because if the managerswant to achieve the desire goals they have to do supportive communication with theirsubordinates.
- This part deals type of response the person gives to the problems.
My score of part 1 of communication style is displayed in the table below:Parts of supportivecommunicationScore Ideal Score forskilledsupportivecommunicationPercentageAdvantage/Disadvantage tome1.
Deflecting response 7 4 or less 7/24=29 Disadvantage2.
Probing response 8 6 or more 8/24=34 Advantage3.
Advising response 2 2 or less 2/24=8 Advantage4.
Reflecting response 7 9 or more 7/24=29 Disadvantage
Skills area of supportive communication
Reflecting responseProbing responseAdvisng response