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Psychology and Industrial Efficiency, by Hugo Münsterberg

Psychology and Industrial Efficiency, by Hugo Münsterberg

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Published by Diptanshu Das
Psychology and Industrial Efficiency, by Hugo Münsterberg
Psychology and Industrial Efficiency, by Hugo Münsterberg

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Published by: Diptanshu Das on Oct 02, 2010
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Project Gutenberg's Psychology and Industrial Efficiency, by Hugo MünsterbergThis eBook is for the use of anyone anywhere at no cost and withalmost no restrictions whatsoever. You may copy it, give it away orre-use it under the terms of the Project Gutenberg License includedwith this eBook or online at www.gutenberg.netTitle: Psychology and Industrial EfficiencyAuthor: Hugo MünsterbergRelease Date: February 23, 2005 [EBook #15154]Language: EnglishCharacter set encoding: ISO-8859-1*** START OF THIS PROJECT GUTENBERG EBOOK PSYCHOLOGY AND INDUSTRIAL EFFICIENCY ***Produced by Rick Niles, Karen Dalrymple, and the Online DistributedProofreading Team.PSYCHOLOGY ANDINDUSTRIAL EFFICIENCYBYHUGO MÜNSTERBERGBOSTON AND NEW YORKHOUGHTON MIFFLIN COMPANYThe Riverside Press Cambridge1913TOHAROLD F. McCORMICKPREFATORY NOTEThis book corresponds to a German book, which I published a few monthsago, under the title _Psychologie und Wirlschaftsleben: Ein Beitragzur angewandten Experimental-Psychologie_ (Leipzig: J.A. Barth). It isnot a translation, as some parts of the German volume have beenabbreviated or entirely omitted and other parts have been enlarged and
 
supplemented. Yet the essential substance of the two books isidentical.CONTENTSINTRODUCTIONI. APPLIED PSYCHOLOGYII. THE DEMANDS OF PRACTICAL LIFEIII. MEANS AND ENDSI. THE BEST POSSIBLE MANIV. VOCATION AND FITNESSV. SCIENTIFIC VOCATIONAL GUIDANCEVI. SCIENTIFIC MANAGEMENTVII. THE METHODS OF EXPERIMENTAL PSYCHOLOGYVIII. EXPERIMENTS IN THE INTEREST OF ELECTRIC RAILWAY SERVICEIX. EXPERIMENTS IN THE INTEREST OF SHIP SERVICEX. EXPERIMENTS IN THE INTEREST OF TELEPHONE SERVICEXI. CONTRIBUTIONS FROM MEN OF AFFAIRSXII. INDIVIDUALS AND GROUPSII. THE BEST POSSIBLE WORKXIII. LEARNING AND TRAININGXIV. THE ADJUSTMENT OF TECHNICAL TO PSYCHICAL CONDITIONSXV. THE ECONOMY OF MOVEMENTXVI. EXPERIMENTS ON THE PROBLEM OF MONOTONYXVII. ATTENTION AND FATIGUEXVIII. PHYSICAL AND SOCIAL INFLUENCES ON THE WORKING POWERIII. THE BEST POSSIBLE EFFECTXIX. THE SATISFACTION OF ECONOMIC DEMANDSXX. EXPERIMENTS ON THE EFFECTS OF ADVERTISEMENTSXXI. THE EFFECT OF DISPLAY
 
XXII. EXPERIMENTS WITH REFERENCE TO ILLEGAL IMITATIONXXIII. BUYING AND SELLINGXXIV. THE FUTURE DEVELOPMENT OF ECONOMIC PSYCHOLOGYNOTESINDEXPSYCHOLOGY AND INDUSTRIAL EFFICIENCYINTRODUCTIONIAPPLIED PSYCHOLOGYOur aim is to sketch the outlines of a new science which is tointermediate between the modern laboratory psychology and the problemsof economics: the psychological experiment is systematically to beplaced at the service of commerce and industry. So far we have onlyscattered beginnings of the new doctrine, only tentative efforts anddisconnected attempts which have started, sometimes in economic, andsometimes in psychological, quarters. The time when an exactpsychology of business life will be presented as a closed andperfected system lies very far distant. But the earlier the attentionof wider circles is directed to its beginnings and to the importanceand bearings of its tasks, the quicker and the more sound will be thedevelopment of this young science. What is most needed to-day at thebeginning of the new movement are clear, concrete illustrations whichdemonstrate the possibilities of the new method. In the followingpages, accordingly, it will be my aim to analyze the results ofexperiments which have actually been carried out, experimentsbelonging to many different spheres of economic life. But thesedetached experiments ought always at least to point to a connectedwhole; the single experiments will, therefore, always need a generaldiscussion of the principles as a background. In the interest of sucha wider perspective we may at first enter into some preparatoryquestions of theory. They may serve as an introduction which is tolead us to the actual economic life and the present achievements ofexperimental psychology.It is well known that the modern psychologists only slowly and veryreluctantly approached the apparently natural task of rendering usefulservice to practical life. As long as the study of the mind wasentirely dependent upon philosophical or theological speculation, nohelp could be expected from such endeavors to assist in the daily

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