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Table Of Contents

SOME OF THE OBJECTIVES ARE
RESOURCE ASSET SIDE
2. Improves standard of living
2.Marketing (Internal and E xternal)
2) Rise in per capi ta income
1. Large disbursement of loans
3.I. T
Core servicesFacilitating services Supporting services 1.Payment services •Cash
2.Current account and saving account
Supporting services
3.Loan Product
1) Home Loans
Types of Home Loans
Home Purchase loans
Existing home improvement loans
Home construction loan
Home extension loan
Land Purchase Loans
Bridge Loan
Balance transfer loan
Types of Auto Loans
New car loan
Auto Refinance
1)Educational L oan s
Eligibility Terms for Educational Loans
1. Total amount paid during the year (principal repaid and interest paid)
The time period
Automated Teller Machines ( ATM)
MOBILE BANKING
INTERNET BANKING
TELE OR PHONE BANKIN G
CONSTANT PRODUCT INNOVATION
QUALITY SERVICE AND QUICKNESS IN DELIVERY
INTRODUCTION OF NEW DELIVARY CHANNELS
RETAIL MARKET RESEARCH
CROSS-SELLING OF PRODUCTS
INTERPRETATION
OVERALL CONCLUSION OF CUSTOMER SURVEY
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Retail Banking in India

Retail Banking in India

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Published by Pratik Pujara

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Published by: Pratik Pujara on Oct 05, 2010
Copyright:Attribution Non-commercial

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11/02/2011

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