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PELAYANAN UNTUK KEPUASAN PELANGGAN

PELAYANAN UNTUK KEPUASAN PELANGGAN

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Published by fajrin28

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Published by: fajrin28 on Jul 09, 2008
Copyright:Attribution Non-commercial

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06/24/2013

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PELAYANAN UNTUK KEPUASAN PELANGGAN
SUN PARKING TRAINING DEVELOPMENT 
sunparking
attitude for success
 
PRINSIP DASAR PELAYANAN
FOKUS PADA ORANG (PEOPLEORIENTED )
FOKUS PADA PELAYANAN ( SERVICEORIENTED )
sunparking
attitude for success
 
DIMENSI PELANGGAN
ORANG YANG TERPENTING DALAMPERUSAHAAN KITA
BUKAN ORANG LUAR TETAPI BAGIAN DARIKITA
BUKAN ORANG MATI, PUNYA PERASAANDAN EMOSI
BERHAK MEMPEROLEH PERLAKUAN SOPANDAN PENUH PERHATIAN
TIDAK TERGANTUNG PADA KITA
PENCIPTA CITRA BAIK DAN BURUK
sunparking
attitude for success

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