HOME

PHILIPS AUDIO service bulletins and tips

MODEL: FW855C
SYMPTOM: Program number is not displayed for Tuner frequency 100.2MHz
CURE: IRIS CODE: 113X The problem is due to software.Although program number
is not displayed, the program number can still be selected.An improved software (ver.
26) for uProcessor IC 7461 TMP87CS71F is available under service code: 4822 900
11253.
MODEL: FW855C
SYMPTOM: Program number is not displayed for Tuner frequency 100.2MHz.
CURE: The problem is caused by software. Although the program number is not
displayed, the program number can still be selected. An improved software (version 26)
for microprocesssor IC 7461 TMP87CS71F is available via service code 4822 900
11253.
MODEL: FW855C
SYMPTOM: DIG flashing on the display of CDR during record from Mini System
CURE: IRIS code: 2728 FAULT DESCRIPTION: During Digital Optical recording
from Mini System to CD Recorder (eg. FW538 and CDR538), DIG flashes on the CDR
display due to communication failure.The problem usually occurs when the recording is
made immediately after an analogue source ie. Tuner or Tape has been selected for use.
CAUSES: In the software of the Mini System there is a reset for the CD part which
causes a pause of about 130mSec. in the digital output signal when source mode are
changed. SOLUTION: Customer is advised to follow the instructions according to
newsletter AS98.08.04 for CD Recorders.
MODEL: FW855C
SYMPTOM: The cassette doors (especially left) do not close.
CURE: IRIS Code: 1615 CAUSES: The door does not close due to: 1) Door catches
dimensions may have deviated 2) Plastic brackets of the catches may be deformed
causing the push catch to fail. SOLUTION: The tools of the push catch & plastic
brackets have been modified and implemented into production from week 9835
onwards. For repair they should be replaced by good ones.The service codes are as
follows: 1. For FW72C, FW530C, FW535C, FW538, FW550C, FW570C, FW575C,
FW765P, FW775P and FW795W Pos 244 - 4822 402 10621Push Catch Pos 246 - 4822
402 11246Bracket, Right Pos 247 - 4822 402 11245Bracket, Left 2. For FW346C,
FW356C, FW358C, FW359C and FW388V Pos 275 - 4822 402 10621Push Catch Pos
276 - 4822 402 11246Bracket, Right Pos 277 - 4822 402 11245Bracket, Left 3. For
FW850C, FW855C, FW860P, FW880P and FW880W Pos 248 - 4822 402 10621Push
Catch Pos 249 - 4822 402 11245Bracket, Left Pos 250 - 4822 402 11246Bracket, Right
MODEL: FW855C
SYMPTOM: CD tray moves out and in again or stops at half way.
CURE: When the CD tray is in motion the inside arm of the switch bracket (pos 123)
hits the micro switch earlier than the main lever. The problem can be solved by cutting a
section of the inside arm of the switch bracket. REMARKS : The phenomenon can be
simulated by tilting the set at either side for 1cm or more. X 7 6 1 IRIS CODE
MODEL: FW855C
SYMPTOM: the tray doesmove out and immediately go in again or stops half way
CURE: When the CD tray is in motion the inside arm of the switch bracket (pos 123)
hits the micro switch earlier than the main lever. The problem can be solved by cutting a
section of the inside arm of the switch bracket as indicated below: REMARKS : The
phenomenon can be simulated by tilting the set at either side for 1cm or more.
MODEL: FW855C
SYMPTOM: Mic-mixing cannot be recorded when the selected source is TAPE 1
CURE: Recording of mic-mixing with TAPE 1 source is not supported because the set
will switch automatically into dubbing mode.The IFU (recording the mixed sound
section) does caused some confusion but will not be update because production will end
in April 1999 REMARKS : No update for IFU
MODEL: FW860P
SYMPTOM: Program number is not displayed for Tuner frequency 100.2MHz
CURE: IRIS CODE: 113X The problem is due to software.Although program number
is not displayed, the program number can still be selected.An improved software (ver.
26) for uProcessor IC 7461 TMP87CS71F is available under service code: 4822 900
11253.
MODEL: FW860P
SYMPTOM: Program number is not displayed for Tuner frequency 100.2MHz.
CURE: The problem is caused by software. Although the program number is not
displayed, the program number can still be selected. An improved software (version 26)
for microprocesssor IC 7461 TMP87CS71F is available via service code 4822 900
11253.
MODEL: FW860P
SYMPTOM: DIG flashing on the display of CDR during record from Mini System
CURE: IRIS code: 2728 FAULT DESCRIPTION: During Digital Optical recording
from Mini System to CD Recorder (eg. FW538 and CDR538), DIG flashes on the CDR
display due to communication failure.The problem usually occurs when the recording is
made immediately after an analogue source ie. Tuner or Tape has been selected for use.
CAUSES: In the software of the Mini System there is a reset for the CD part which
causes a pause of about 130mSec. in the digital output signal when source mode are
changed. SOLUTION: Customer is advised to follow the instructions according to
newsletter AS98.08.04 for CD Recorders.
MODEL: FW860P
SYMPTOM: The cassette doors (especially left) do not close.
CURE: IRIS Code: 1615 CAUSES: The door does not close due to: 1) Door catches
dimensions may have deviated 2) Plastic brackets of the catches may be deformed
causing the push catch to fail. SOLUTION: The tools of the push catch & plastic
brackets have been modified and implemented into production from week 9835
onwards. For repair they should be replaced by good ones.The service codes are as
follows: 1. For FW72C, FW530C, FW535C, FW538, FW550C, FW570C, FW575C,
FW765P, FW775P and FW795W Pos 244 - 4822 402 10621Push Catch Pos 246 - 4822
402 11246Bracket, Right Pos 247 - 4822 402 11245Bracket, Left 2. For FW346C,
FW356C, FW358C, FW359C and FW388V Pos 275 - 4822 402 10621Push Catch Pos
276 - 4822 402 11246Bracket, Right Pos 277 - 4822 402 11245Bracket, Left 3. For
FW850C, FW855C, FW860P, FW880P and FW880W Pos 248 - 4822 402 10621Push
Catch Pos 249 - 4822 402 11245Bracket, Left Pos 250 - 4822 402 11246Bracket, Right
MODEL: FW860P
SYMPTOM: CD tray moves out and in again or stops at half way.
CURE: When the CD tray is in motion the inside arm of the switch bracket (pos 123)
hits the micro switch earlier than the main lever. The problem can be solved by cutting a
section of the inside arm of the switch bracket. REMARKS : The phenomenon can be
simulated by tilting the set at either side for 1cm or more. X 7 6 1 IRIS CODE
MODEL: FW860P
SYMPTOM: the tray doesmove out and immediately go in again or stops half way
CURE: When the CD tray is in motion the inside arm of the switch bracket (pos 123)
hits the micro switch earlier than the main lever. The problem can be solved by cutting a
section of the inside arm of the switch bracket as indicated below: REMARKS : The
phenomenon can be simulated by tilting the set at either side for 1cm or more.
MODEL: FW860P
SYMPTOM: Mic-mixing cannot be recorded when the selected source is TAPE 1
CURE: Recording of mic-mixing with TAPE 1 source is not supported because the set
will switch automatically into dubbing mode.The IFU (recording the mixed sound
section) does caused some confusion but will not be update because production will end
in April 1999 REMARKS : No update for IFU
MODEL: FW860P
SYMPTOM: Correction of Mechanical parts list
CURE: Correction of Mechanical parts list: Pos Service code Description 349 4822 445
10768 Center Loudspeaker Box 349 4822 445 10769 Surround Loudspeaker Box 386
4822 736 15978 Portugese IFU (for /21 only)
MODEL: FW870C
SYMPTOM: The set behaves strangely after switching it on
CURE: Additional information to Service Newsletter item AS99.08.03. Although not
mentioned explicitly, the EEPROM must be cleared after hardware modification. The
complete procedure is described on the next page. Step 5, clearing the EEPROM via the
Service Test Program “EEPROM Format Test”, has been added. via Standby button or
mains supply re-connection. Strange behaviour includes: • Loss of Tuner preset stations
or tuning grid returns to 9kHz condition • When changing source to Tuner the set stalls
for a few seconds and may or may not switch to Tuner mode • CD carousel rotates or
the CD tray moves outwards • Tape deck motors start to run or relay starts activation
and the deck starts engaging and disengaging • During this strange behaviour condition
the set does not go into demo mode The problem is caused by corrupted data being
written into the EEPROM IC 7417 via the I2C_DATA line. The data corruption can be
verified and cleared by performing an “EEPROM Format Test” in the Service Test
Program. The problem can be solved by the following hardware modification on the
front board: 1. Ensure (change if necessary) that resistor 3596 is 68½ (4822 117 12521)
2. Change resistor 3611 to 4.7k½ (4822 051 20472) 3. Remove SMD jumper 4455 4.
Add resistor 1k½ (4822 050 11002) with insulated leads between pin 37 of
microprocessor IC 7413 and junction of resistors 3611 and 3613 (left solder pad of
jumper 4455) 5. Clear the corrupted data in the EEPROM as follows: a) Enter the
Service Test Program by holding the PLAY 2 and AUX button depressed while
switching on the mains supply b) Perform an “EEPROM Format Test” by pressing the
SEARCH 5 button to reset the EEPROM to default data c) Exit the Service Test
Program by disconnecting the mains supply
MODEL: FW870C
SYMPTOM: The set behaves strangely after switching it on
CURE: Full symptom: The set behaves strangely after switching it on via Standby
button or mains supply re-connection. Strange behaviour includes: - Loss of Tuner
preset stations or tuning grid returns to 9kHz condition - When changing source to
Tuner the set stalls for a few seconds and may or may not switch to Tuner mode - CD
carousel rotates or the CD tray moves outwards Tape deck motors start to run or relay
starts activation and the deck starts engaging and disengaging - During this strange
behaviour condition the set does not go into demo mode CURE : The problem is caused
by corrupted data being written into the EEPROM IC 7417 via the I2C_DATA line. The
data corruption can be verified and cleared by performing an EEPROM Format Test in
the Service Test Program. The problem can be solved by the following hardware
modification on the front board: 1. Ensure (change if necessary) that resistor 3596 is 68
Ohm (4822 117 12521) 2. Change resistor 3611 to 4.7 kOhm (4822 051 20472) 3.
Remove SMD jumper 4455 4. Add resistor 1 kOhm (4822 050 11002) with insulated
leads between pin 37 of microprocessor IC 7413 and junction of resistors 3611 and
3613 (left solder pad of jumper 4455) 5. Clear the corrupted data in the EEPROM as
follows: a) Enter the Service Test Program by holding the PLAY 2 and AUX button
depressed while switching on the mains supply b) Perform an EEPROM Format Test by
pressing the SEARCH 5 button to reset the EEPROM to default data c) Exit the Service
Test Program by disconnecting the mains supply
MODEL: FW870C
SYMPTOM: CD does not play and the display shows “DISC NOT FINALIZED”.
CURE: The problem happens mainly with Brazi?.s Millennium disc and is resolved by
upgrading the software of the Front microprocessor IC (pos. 7413) to version 20. The
service code for the new IC reads 9965 000 02901.
MODEL: FW870C
SYMPTOM: Additional information to Service Newsletter
CURE: Additional information to Service Newsletter items AS99.08.03 and
AS99.10.02: The reliability of EEPROM data can be improved further by changing the
value of resistor 3611 to 2.2k5% 0.1W (4822 117 11449).
MODEL: FW870C
SYMPTOM: Correction to the Service Manual, Partslist
CURE: The following flex-foils and flex-foil-connector were missing and have been
added to the partlist of the 3CDC-99 Module (chapter 10). pos.code numberarticle
description ––––––––––––––––––––––––––––––––––––––––––––– 1805 2422 025
09768 Flex-Foil-Connector 19P 8001 4822 320 12232 Flex-Foil 15P 480mm 8001 4822
320 12658 Flex-Foil 19P 480mm 8001 4822 320 12659 Flex-Foil 23P 480mm 8001
4822 320 12729 Flex-Foil 23P 400mm 8005 3103 308 91820 Flex-Foil 15P 95mm
MODEL: FW870C
SYMPTOM: resistor has been changed on the front board
CURE: The following resistor has been changed on the front board to improve the data
reliability to the EEPROM: 3596 4822 117 12521 68E 1% 0,1W
MODEL: FW870C
SYMPTOM: Correction of Service Newsletter, item AS99.10.02
CURE: Correction of Service Newsletter, item AS99.10.02 The correct buttons for
entering the Service Test Progam are “AUX” + “PRESET UP” instead of “AUX” +
“PLAY”.
MODEL: FW870C/21
SYMPTOM: part has been added to the service parts list
CURE: Pos Service code Article decription
–––––––––––––––––––––––––––––––––––––––––––––– 386 4822 263 21092
ADAPTOR PLUG 6A 250V
MODEL: FW878C
SYMPTOM: The set behaves strangely after switching it on
CURE: Additional information to Service Newsletter item AS99.08.03. Although not
mentioned explicitly, the EEPROM must be cleared after hardware modification. The
complete procedure is described on the next page. Step 5, clearing the EEPROM via the
Service Test Program “EEPROM Format Test”, has been added. via Standby button or
mains supply re-connection. Strange behaviour includes: • Loss of Tuner preset stations
or tuning grid returns to 9kHz condition • When changing source to Tuner the set stalls
for a few seconds and may or may not switch to Tuner mode • CD carousel rotates or
the CD tray moves outwards • Tape deck motors start to run or relay starts activation
and the deck starts engaging and disengaging • During this strange behaviour condition
the set does not go into demo mode The problem is caused by corrupted data being
written into the EEPROM IC 7417 via the I2C_DATA line. The data corruption can be
verified and cleared by performing an “EEPROM Format Test” in the Service Test
Program. The problem can be solved by the following hardware modification on the
front board: 1. Ensure (change if necessary) that resistor 3596 is 68½ (4822 117 12521)
2. Change resistor 3611 to 4.7k½ (4822 051 20472) 3. Remove SMD jumper 4455 4.
Add resistor 1k½ (4822 050 11002) with insulated leads between pin 37 of
microprocessor IC 7413 and junction of resistors 3611 and 3613 (left solder pad of
jumper 4455) 5. Clear the corrupted data in the EEPROM as follows: a) Enter the
Service Test Program by holding the PLAY 2 and AUX button depressed while
switching on the mains supply b) Perform an “EEPROM Format Test” by pressing the
SEARCH 5 button to reset the EEPROM to default data c) Exit the Service Test
Program by disconnecting the mains supply
MODEL: FW878C
SYMPTOM: The set behaves strangely after switching it on
CURE: Full symptom: The set behaves strangely after switching it on via Standby
button or mains supply re-connection. Strange behaviour includes: - Loss of Tuner
preset stations or tuning grid returns to 9kHz condition - When changing source to
Tuner the set stalls for a few seconds and may or may not switch to Tuner mode - CD
carousel rotates or the CD tray moves outwards Tape deck motors start to run or relay
starts activation and the deck starts engaging and disengaging - During this strange
behaviour condition the set does not go into demo mode CURE : The problem is caused
by corrupted data being written into the EEPROM IC 7417 via the I2C_DATA line. The
data corruption can be verified and cleared by performing an EEPROM Format Test in
the Service Test Program. The problem can be solved by the following hardware
modification on the front board: 1. Ensure (change if necessary) that resistor 3596 is 68
Ohm (4822 117 12521) 2. Change resistor 3611 to 4.7 kOhm (4822 051 20472) 3.
Remove SMD jumper 4455 4. Add resistor 1 kOhm (4822 050 11002) with insulated
leads between pin 37 of microprocessor IC 7413 and junction of resistors 3611 and
3613 (left solder pad of jumper 4455) 5. Clear the corrupted data in the EEPROM as
follows: a) Enter the Service Test Program by holding the PLAY 2 and AUX button
depressed while switching on the mains supply b) Perform an EEPROM Format Test by
pressing the SEARCH 5 button to reset the EEPROM to default data c) Exit the Service
Test Program by disconnecting the mains supply
MODEL: FW878C
SYMPTOM: CD does not play and the display shows “DISC NOT FINALIZED”.
CURE: The problem happens mainly with Brazi?.s Millennium disc and is resolved by
upgrading the software of the Front microprocessor IC (pos. 7413) to version 20. The
service code for the new IC reads 9965 000 02901.
MODEL: FW878C
SYMPTOM: Additional information to Service Newsletter
CURE: Additional information to Service Newsletter items AS99.08.03 and
AS99.10.02: The reliability of EEPROM data can be improved further by changing the
value of resistor 3611 to 2.2k5% 0.1W (4822 117 11449).
MODEL: FW878C
SYMPTOM: Correction to the Service Manual, Partslist
CURE: The following flex-foils and flex-foil-connector were missing and have been
added to the partlist of the 3CDC-99 Module (chapter 10). pos.code numberarticle
description ––––––––––––––––––––––––––––––––––––––––––––– 1805 2422 025
09768 Flex-Foil-Connector 19P 8001 4822 320 12232 Flex-Foil 15P 480mm 8001 4822
320 12658 Flex-Foil 19P 480mm 8001 4822 320 12659 Flex-Foil 23P 480mm 8001
4822 320 12729 Flex-Foil 23P 400mm 8005 3103 308 91820 Flex-Foil 15P 95mm
MODEL: FW878C
SYMPTOM: resistor has been changed on the front board
CURE: The following resistor has been changed on the front board to improve the data
reliability to the EEPROM: 3596 4822 117 12521 68E 1% 0,1W
MODEL: FW878C
SYMPTOM: Correction of Service Newsletter, item AS99.10.02
CURE: Correction of Service Newsletter, item AS99.10.02 The correct buttons for
entering the Service Test Progam are “AUX” + “PRESET UP” instead of “AUX” +
“PLAY”.
MODEL: FW878C/34
SYMPTOM: FM 65.81-74MHz cannot be tuned on the set
CURE: All Mini Systems 1999 versions /34 are set to the default FM range of 87.5-
108MHz when leaving the factory. The lower FM1 range of 65.81-74MHz can be
turned on by holding the undermentioned keys depressed, while switching on the mains
supply: a) “Tuner” & “Search Up” for all models except the MZ7/34 b) “Tuner” &
“Next” for MZ7/34 only The display shows “FM1 ON”. REMARKS : By repeating the
procedure the FM1 range will be switched off again.
MODEL: FW878C/34
SYMPTOM: FM 65.81-74MHz cannot be tuned on the set (IRIS CODE 121X)
CURE: All Mini Systems 1999 versions /34 are set to default FM range of 87.5-
108MHz before leaving the factory.The lower FM1 range of 65.81-74MHz can be turn
on by holding down the undermentioned keys while switching on the Mains supply to
the set: a) Tuner & Search Up for all models except the MZ7/34 b) Tuner & Next for
MZ7/34 only The display will shows FM1 ON. By repeating the procedure the FM1
will be switched off.
MODEL: FW880P
SYMPTOM: Program number is not displayed for Tuner frequency 100.2MHz
CURE: IRIS CODE: 113X The problem is due to software.Although program number
is not displayed, the program number can still be selected.An improved software (ver.
26) for uProcessor IC 7461 TMP87CS71F is available under service code: 4822 900
11253.
MODEL: FW880P
SYMPTOM: Program number is not displayed for Tuner frequency 100.2MHz.
CURE: The problem is caused by software. Although the program number is not
displayed, the program number can still be selected. An improved software (version 26)
for microprocesssor IC 7461 TMP87CS71F is available via service code 4822 900
11253.
MODEL: FW880P
SYMPTOM: DIG flashing on the display of CDR during record from Mini System
CURE: IRIS code: 2728 FAULT DESCRIPTION: During Digital Optical recording
from Mini System to CD Recorder (eg. FW538 and CDR538), DIG flashes on the CDR
display due to communication failure.The problem usually occurs when the recording is
made immediately after an analogue source ie. Tuner or Tape has been selected for use.
CAUSES: In the software of the Mini System there is a reset for the CD part which
causes a pause of about 130mSec. in the digital output signal when source mode are
changed. SOLUTION: Customer is advised to follow the instructions according to
newsletter AS98.08.04 for CD Recorders.
MODEL: FW880P
SYMPTOM: The cassette doors (especially left) do not close.
CURE: IRIS Code: 1615 CAUSES: The door does not close due to: 1) Door catches
dimensions may have deviated 2) Plastic brackets of the catches may be deformed
causing the push catch to fail. SOLUTION: The tools of the push catch & plastic
brackets have been modified and implemented into production from week 9835
onwards. For repair they should be replaced by good ones.The service codes are as
follows: 1. For FW72C, FW530C, FW535C, FW538, FW550C, FW570C, FW575C,
FW765P, FW775P and FW795W Pos 244 - 4822 402 10621Push Catch Pos 246 - 4822
402 11246Bracket, Right Pos 247 - 4822 402 11245Bracket, Left 2. For FW346C,
FW356C, FW358C, FW359C and FW388V Pos 275 - 4822 402 10621Push Catch Pos
276 - 4822 402 11246Bracket, Right Pos 277 - 4822 402 11245Bracket, Left 3. For
FW850C, FW855C, FW860P, FW880P and FW880W Pos 248 - 4822 402 10621Push
Catch Pos 249 - 4822 402 11245Bracket, Left Pos 250 - 4822 402 11246Bracket, Right
MODEL: FW880P
SYMPTOM: CD tray moves out and in again or stops at half way.
CURE: When the CD tray is in motion the inside arm of the switch bracket (pos 123)
hits the micro switch earlier than the main lever. The problem can be solved by cutting a
section of the inside arm of the switch bracket. REMARKS : The phenomenon can be
simulated by tilting the set at either side for 1cm or more. X 7 6 1 IRIS CODE
MODEL: FW880P
SYMPTOM: the tray doesmove out and immediately go in again or stops half way
CURE: When the CD tray is in motion the inside arm of the switch bracket (pos 123)
hits the micro switch earlier than the main lever. The problem can be solved by cutting a
section of the inside arm of the switch bracket as indicated below: REMARKS : The
phenomenon can be simulated by tilting the set at either side for 1cm or more.
MODEL: FW880P
SYMPTOM: Mic-mixing cannot be recorded when the selected source is TAPE 1
CURE: Recording of mic-mixing with TAPE 1 source is not supported because the set
will switch automatically into dubbing mode.The IFU (recording the mixed sound
section) does caused some confusion but will not be update because production will end
in April 1999 REMARKS : No update for IFU
MODEL: FW880W
SYMPTOM: Program number is not displayed for Tuner frequency 100.2MHz.
CURE: The problem is caused by software. Although the program number is not
displayed, the program number can still be selected. An improved software (version 26)
for microprocesssor IC 7461 TMP87CS71F is available via service code 4822 900
11253.
MODEL: FW880W
SYMPTOM: Program number is not displayed for Tuner frequency 100.2MHz
CURE: IRIS CODE: 113X The problem is due to software.Although program number
is not displayed, the program number can still be selected.An improved software (ver.
26) for uProcessor IC 7461 TMP87CS71F is available under service code: 4822 900
11253.
MODEL: FW880W
SYMPTOM: DIG flashing on the display of CDR during record from Mini System
CURE: IRIS code: 2728 FAULT DESCRIPTION: During Digital Optical recording
from Mini System to CD Recorder (eg. FW538 and CDR538), DIG flashes on the CDR
display due to communication failure.The problem usually occurs when the recording is
made immediately after an analogue source ie. Tuner or Tape has been selected for use.
CAUSES: In the software of the Mini System there is a reset for the CD part which
causes a pause of about 130mSec. in the digital output signal when source mode are
changed. SOLUTION: Customer is advised to follow the instructions according to
newsletter AS98.08.04 for CD Recorders.
MODEL: FW880W
SYMPTOM: The cassette doors (especially left) do not close.
CURE: IRIS Code: 1615 CAUSES: The door does not close due to: 1) Door catches
dimensions may have deviated 2) Plastic brackets of the catches may be deformed
causing the push catch to fail. SOLUTION: The tools of the push catch & plastic
brackets have been modified and implemented into production from week 9835
onwards. For repair they should be replaced by good ones.The service codes are as
follows: 1. For FW72C, FW530C, FW535C, FW538, FW550C, FW570C, FW575C,
FW765P, FW775P and FW795W Pos 244 - 4822 402 10621Push Catch Pos 246 - 4822
402 11246Bracket, Right Pos 247 - 4822 402 11245Bracket, Left 2. For FW346C,
FW356C, FW358C, FW359C and FW388V Pos 275 - 4822 402 10621Push Catch Pos
276 - 4822 402 11246Bracket, Right Pos 277 - 4822 402 11245Bracket, Left 3. For
FW850C, FW855C, FW860P, FW880P and FW880W Pos 248 - 4822 402 10621Push
Catch Pos 249 - 4822 402 11245Bracket, Left Pos 250 - 4822 402 11246Bracket, Right
MODEL: FW880W
SYMPTOM: CD tray moves out and in again or stops at half way.
CURE: When the CD tray is in motion the inside arm of the switch bracket (pos 123)
hits the micro switch earlier than the main lever. The problem can be solved by cutting a
section of the inside arm of the switch bracket. REMARKS : The phenomenon can be
simulated by tilting the set at either side for 1cm or more. X 7 6 1 IRIS CODE
MODEL: FW880W
SYMPTOM: the tray doesmove out and immediately go in again or stops half way
CURE: When the CD tray is in motion the inside arm of the switch bracket (pos 123)
hits the micro switch earlier than the main lever. The problem can be solved by cutting a
section of the inside arm of the switch bracket as indicated below: REMARKS : The
phenomenon can be simulated by tilting the set at either side for 1cm or more.
MODEL: FW880W
SYMPTOM: Mic-mixing cannot be recorded when the selected source is TAPE 1
CURE: Recording of mic-mixing with TAPE 1 source is not supported because the set
will switch automatically into dubbing mode.The IFU (recording the mixed sound
section) does caused some confusion but will not be update because production will end
in April 1999 REMARKS : No update for IFU
MODEL: FW890P
SYMPTOM: The set behaves strangely after switching it on
CURE: Additional information to Service Newsletter item AS99.08.03. Although not
mentioned explicitly, the EEPROM must be cleared after hardware modification. The
complete procedure is described on the next page. Step 5, clearing the EEPROM via the
Service Test Program “EEPROM Format Test”, has been added. via Standby button or
mains supply re-connection. Strange behaviour includes: • Loss of Tuner preset stations
or tuning grid returns to 9kHz condition • When changing source to Tuner the set stalls
for a few seconds and may or may not switch to Tuner mode • CD carousel rotates or
the CD tray moves outwards • Tape deck motors start to run or relay starts activation
and the deck starts engaging and disengaging • During this strange behaviour condition
the set does not go into demo mode The problem is caused by corrupted data being
written into the EEPROM IC 7417 via the I2C_DATA line. The data corruption can be
verified and cleared by performing an “EEPROM Format Test” in the Service Test
Program. The problem can be solved by the following hardware modification on the
front board: 1. Ensure (change if necessary) that resistor 3596 is 68½ (4822 117 12521)
2. Change resistor 3611 to 4.7k½ (4822 051 20472) 3. Remove SMD jumper 4455 4.
Add resistor 1k½ (4822 050 11002) with insulated leads between pin 37 of
microprocessor IC 7413 and junction of resistors 3611 and 3613 (left solder pad of
jumper 4455) 5. Clear the corrupted data in the EEPROM as follows: a) Enter the
Service Test Program by holding the PLAY 2 and AUX button depressed while
switching on the mains supply b) Perform an “EEPROM Format Test” by pressing the
SEARCH 5 button to reset the EEPROM to default data c) Exit the Service Test
Program by disconnecting the mains supply
MODEL: FW890P
SYMPTOM: The set behaves strangely after switching it on
CURE: Full symptom: The set behaves strangely after switching it on via Standby
button or mains supply re-connection. Strange behaviour includes: - Loss of Tuner
preset stations or tuning grid returns to 9kHz condition - When changing source to
Tuner the set stalls for a few seconds and may or may not switch to Tuner mode - CD
carousel rotates or the CD tray moves outwards Tape deck motors start to run or relay
starts activation and the deck starts engaging and disengaging - During this strange
behaviour condition the set does not go into demo mode CURE : The problem is caused
by corrupted data being written into the EEPROM IC 7417 via the I2C_DATA line. The
data corruption can be verified and cleared by performing an EEPROM Format Test in
the Service Test Program. The problem can be solved by the following hardware
modification on the front board: 1. Ensure (change if necessary) that resistor 3596 is 68
Ohm (4822 117 12521) 2. Change resistor 3611 to 4.7 kOhm (4822 051 20472) 3.
Remove SMD jumper 4455 4. Add resistor 1 kOhm (4822 050 11002) with insulated
leads between pin 37 of microprocessor IC 7413 and junction of resistors 3611 and
3613 (left solder pad of jumper 4455) 5. Clear the corrupted data in the EEPROM as
follows: a) Enter the Service Test Program by holding the PLAY 2 and AUX button
depressed while switching on the mains supply b) Perform an EEPROM Format Test by
pressing the SEARCH 5 button to reset the EEPROM to default data c) Exit the Service
Test Program by disconnecting the mains supply
MODEL: FW890P
SYMPTOM: CD does not play and the display shows “DISC NOT FINALIZED”
CURE: The problem happens mainly with Brazi?.s Millennium disc and is resolved by
upgrading the software of the Front microprocessor IC (pos. 7413) to version 20. The
service code for the new IC reads 9965 000 02901.
MODEL: FW890P
SYMPTOM: Additional information to Service Newsletter
CURE: Additional information to Service Newsletter items AS99.08.03 and
AS99.10.02: The reliability of EEPROM data can be improved further by changing the
value of resistor 3611 to 2.2k5% 0.1W (4822 117 11449).
MODEL: FW890P
SYMPTOM: Correction to the Service Manual, Partslist
CURE: The following flex-foils and flex-foil-connector were missing and have been
added to the partlist of the 3CDC-99 Module (chapter 10). pos.code numberarticle
description ––––––––––––––––––––––––––––––––––––––––––––– 1805 2422 025
09768 Flex-Foil-Connector 19P 8001 4822 320 12232 Flex-Foil 15P 480mm 8001 4822
320 12658 Flex-Foil 19P 480mm 8001 4822 320 12659 Flex-Foil 23P 480mm 8001
4822 320 12729 Flex-Foil 23P 400mm 8005 3103 308 91820 Flex-Foil 15P 95mm
MODEL: FW890P
SYMPTOM: Correction of Service Newsletter, item AS99.10.02
CURE: Correction of Service Newsletter, item AS99.10.02 The correct buttons for
entering the Service Test Progam are “AUX” + “PRESET UP” instead of “AUX” +
“PLAY”.
MODEL: FW890P
SYMPTOM: resistor has been changed on the front board
CURE: The following resistor has been changed on the front board to improve the data
reliability to the EEPROM: 3596 4822 117 12521 68E 1% 0,1W
MODEL: FW890P
SYMPTOM: Correction to Service Manual
CURE: Correction to Service Manual, Electrical Partslist page 11-12. The article
description of item 7930 should read: 4822 209 16166 STK407-040B
MODEL: FW890P/21
SYMPTOM: part has been added to the service parts list:
CURE: Pos Service code Article decription
–––––––––––––––––––––––––––––––––––––––––––––– 386 4822 263 21092
ADAPTOR PLUG 6A 250V
MODEL: FW898W
SYMPTOM: The set behaves strangely after switching it on
CURE: Additional information to Service Newsletter item AS99.08.03. Although not
mentioned explicitly, the EEPROM must be cleared after hardware modification. The
complete procedure is described on the next page. Step 5, clearing the EEPROM via the
Service Test Program “EEPROM Format Test”, has been added. via Standby button or
mains supply re-connection. Strange behaviour includes: • Loss of Tuner preset stations
or tuning grid returns to 9kHz condition • When changing source to Tuner the set stalls
for a few seconds and may or may not switch to Tuner mode • CD carousel rotates or
the CD tray moves outwards • Tape deck motors start to run or relay starts activation
and the deck starts engaging and disengaging • During this strange behaviour condition
the set does not go into demo mode The problem is caused by corrupted data being
written into the EEPROM IC 7417 via the I2C_DATA line. The data corruption can be
verified and cleared by performing an “EEPROM Format Test” in the Service Test
Program. The problem can be solved by the following hardware modification on the
front board: 1. Ensure (change if necessary) that resistor 3596 is 68½ (4822 117 12521)
2. Change resistor 3611 to 4.7k½ (4822 051 20472) 3. Remove SMD jumper 4455 4.
Add resistor 1k½ (4822 050 11002) with insulated leads between pin 37 of
microprocessor IC 7413 and junction of resistors 3611 and 3613 (left solder pad of
jumper 4455) 5. Clear the corrupted data in the EEPROM as follows: a) Enter the
Service Test Program by holding the PLAY 2 and AUX button depressed while
switching on the mains supply b) Perform an “EEPROM Format Test” by pressing the
SEARCH 5 button to reset the EEPROM to default data c) Exit the Service Test
Program by disconnecting the mains supply
MODEL: FW898W
SYMPTOM: The set behaves strangely after switching it on
CURE: Full symptom: The set behaves strangely after switching it on via Standby
button or mains supply re-connection. Strange behaviour includes: - Loss of Tuner
preset stations or tuning grid returns to 9kHz condition - When changing source to
Tuner the set stalls for a few seconds and may or may not switch to Tuner mode - CD
carousel rotates or the CD tray moves outwards Tape deck motors start to run or relay
starts activation and the deck starts engaging and disengaging - During this strange
behaviour condition the set does not go into demo mode CURE : The problem is caused
by corrupted data being written into the EEPROM IC 7417 via the I2C_DATA line. The
data corruption can be verified and cleared by performing an EEPROM Format Test in
the Service Test Program. The problem can be solved by the following hardware
modification on the front board: 1. Ensure (change if necessary) that resistor 3596 is 68
Ohm (4822 117 12521) 2. Change resistor 3611 to 4.7 kOhm (4822 051 20472) 3.
Remove SMD jumper 4455 4. Add resistor 1 kOhm (4822 050 11002) with insulated
leads between pin 37 of microprocessor IC 7413 and junction of resistors 3611 and
3613 (left solder pad of jumper 4455) 5. Clear the corrupted data in the EEPROM as
follows: a) Enter the Service Test Program by holding the PLAY 2 and AUX button
depressed while switching on the mains supply b) Perform an EEPROM Format Test by
pressing the SEARCH 5 button to reset the EEPROM to default data c) Exit the Service
Test Program by disconnecting the mains supply
MODEL: FW898W
SYMPTOM: CD does not play and the display shows “DISC NOT FINALIZED”.
CURE: The problem happens mainly with Brazi?.s Millennium disc and is resolved by
upgrading the software of the Front microprocessor IC (pos. 7413) to version 20. The
service code for the new IC reads 9965 000 02901.
MODEL: FW898W
SYMPTOM: Additional information to Service Newsletter
CURE: Additional information to Service Newsletter items AS99.08.03 and
AS99.10.02: The reliability of EEPROM data can be improved further by changing the
value of resistor 3611 to 2.2k5% 0.1W (4822 117 11449).
MODEL: FW898W
SYMPTOM: Correction to the Service Manual, Partslist
CURE: The following flex-foils and flex-foil-connector were missing and have been
added to the partlist of the 3CDC-99 Module (chapter 10). pos.code numberarticle
description ––––––––––––––––––––––––––––––––––––––––––––– 1805 2422 025
09768 Flex-Foil-Connector 19P 8001 4822 320 12232 Flex-Foil 15P 480mm 8001 4822
320 12658 Flex-Foil 19P 480mm 8001 4822 320 12659 Flex-Foil 23P 480mm 8001
4822 320 12729 Flex-Foil 23P 400mm 8005 3103 308 91820 Flex-Foil 15P 95mm
MODEL: FW898W
SYMPTOM: resistor has been changed on the front board
CURE: The following resistor has been changed on the front board to improve the data
reliability to the EEPROM: 3596 4822 117 12521 68E 1% 0,1W
MODEL: FW898W
SYMPTOM: Correction of Service Newsletter, item AS99.10.02
CURE: Correction of Service Newsletter, item AS99.10.02 The correct buttons for
entering the Service Test Progam are “AUX” + “PRESET UP” instead of “AUX” +
“PLAY”.
MODEL: FW898W
SYMPTOM: Correction to Service Manual
CURE: Correction to Service Manual, Electrical Partslist page 11-12. The article
description of item 7930 should read: 4822 209 16166 STK407-040B
MODEL: FW898W/21
SYMPTOM: part has been added to the service parts list:
CURE: Pos Service code Article decription
–––––––––––––––––––––––––––––––––––––––––––––– 386 4822 263 21092
ADAPTOR PLUG 6A 250V
MODEL: FW898W/34
SYMPTOM: FM 65.81-74MHz cannot be tuned on the set
CURE: All Mini Systems 1999 versions /34 are set to the default FM range of 87.5-
108MHz when leaving the factory. The lower FM1 range of 65.81-74MHz can be
turned on by holding the undermentioned keys depressed, while switching on the mains
supply: a) “Tuner” & “Search Up” for all models except the MZ7/34 b) “Tuner” &
“Next” for MZ7/34 only The display shows “FM1 ON”. REMARKS : By repeating the
procedure the FM1 range will be switched off again.
MODEL: FW898W/34
SYMPTOM: FM 65.81-74MHz cannot be tuned on the set (IRIS CODE 121X)
CURE: All Mini Systems 1999 versions /34 are set to default FM range of 87.5-
108MHz before leaving the factory.The lower FM1 range of 65.81-74MHz can be turn
on by holding down the undermentioned keys while switching on the Mains supply to
the set: a) Tuner & Search Up for all models except the MZ7/34 b) Tuner & Next for
MZ7/34 only The display will shows FM1 ON. By repeating the procedure the FM1
will be switched off.
MODEL: FW91
SYMPTOM: No EASY function of CD player.
CURE: The polarity of capacitor C2740 on the Interconnection Board in CD players
CD070, CD080 or CD091 is wrong. Also in Service Manual 4822 725 24012 on page
14, the polarization of C2740 in the circuit diagram and the panel drawing is not correct.
This can be solved by changing the polarity of capacitor C2740. REMARKS:
Corrective action: The polarity of capacitor C2740 is corrected since week 9347.
Modified circuit diagram and PCB will be published in Service Information A94-250.
MODEL: FW91
SYMPTOM: CD is sticking behind the clamper as the tray is opening.
CURE: This problem only occurs with CD's with a small upright edge outside the
clamping area. The rim of the clamper sticks behind this edge when opening the tray.
To improve the functional movement of the tray release, the clamper has been modified
with a gradual slope at the outer rim. Replace clamper (item 108 in exploded view of
loader) by a modified clamper 4822 402 61412. The modified clamper will be on stock
from week 9406 onwards. REMARKS: Improvement of tray release has been
introduced by lowering the height of the sub-chassis with 0.5mm. Introduction date:
Production Hasselt from AH 9342 onwards. Production Singapore from SV 9349
onwards.
MODEL: FW91
SYMPTOM: Codenumber information
CURE: Codenumber information The correct service code for the µP IC 7401 on the
control and display panel of CD player (CD091) reads 4822 209 33658, type
TMP87CM70F with mask CD91.1. REMARKS : This publication will be followed by a
service information.
MODEL: FW910R
SYMPTOM: CD does not play and the display shows “DISC NOT FINALIZED”.
CURE: The problem happens mainly with Brazi?.s Millennium disc and is resolved by
upgrading the software of the Front microprocessor IC. The service codes for the new
ICs are: 1. 9965 000 01676 (version 25) for FW350C, FW390C, FW391C, FW396C,
FW398C, FW910R and FW910SR 2. 9965 000 01977 (version 35) for FW545C,
FW548C, FW555C, FW585C, FW590C, FW595C, FW930 and FW930R 3. 9965 000
01978 (version 32) for FW768P and FW798W
MODEL: FW910R
SYMPTOM: CD does not play and the display shows DISC NOT FINALIZED.
CURE: The problem happens mainly with Brazil's Millennium disc and is resolved by
upgrading the software of the Front microprocessor IC. The service code for the new IC
is 996500001676 (version 25)
MODEL: FW910SR
SYMPTOM: CD does not play and the display shows “DISC NOT FINALIZED”.
CURE: The problem happens mainly with Brazi?.s Millennium disc and is resolved by
upgrading the software of the Front microprocessor IC. The service codes for the new
ICs are: 1. 9965 000 01676 (version 25) for FW350C, FW390C, FW391C, FW396C,
FW398C, FW910R and FW910SR 2. 9965 000 01977 (version 35) for FW545C,
FW548C, FW555C, FW585C, FW590C, FW595C, FW930 and FW930R 3. 9965 000
01978 (version 32) for FW768P and FW798W
MODEL: FW910SR
SYMPTOM: CD does not play and the display shows DISC NOT FINALIZED.
CURE: The problem happens mainly with Brazil's Millennium disc and is resolved by
upgrading the software of the Front microprocessor IC. The service code for the new IC
is 996500001676 (version 25)
MODEL: FW930
SYMPTOM: CD does not play and the display shows “DISC NOT FINALIZED”.
CURE: The problem happens mainly with Brazi?.s Millennium disc and is resolved by
upgrading the software of the Front microprocessor IC. The service codes for the new
ICs are: 1. 9965 000 01676 (version 25) for FW350C, FW390C, FW391C, FW396C,
FW398C, FW910R and FW910SR 2. 9965 000 01977 (version 35) for FW545C,
FW548C, FW555C, FW585C, FW590C, FW595C, FW930 and FW930R 3. 9965 000
01978 (version 32) for FW768P and FW798W
MODEL: FW930
SYMPTOM: CD does not play and the display shows DISC NOT FINALIZED.
CURE: The problem happens mainly with Brazil's Millennium disc and is resolved by
upgrading the software of the Front microprocessor IC. The service code for the new IC
is 996500001977 (version 35)
MODEL: FW930R
SYMPTOM: CD does not play and the display shows “DISC NOT FINALIZED”.
CURE: The problem happens mainly with Brazi?.s Millennium disc and is resolved by
upgrading the software of the Front microprocessor IC. The service codes for the new
ICs are: 1. 9965 000 01676 (version 25) for FW350C, FW390C, FW391C, FW396C,
FW398C, FW910R and FW910SR 2. 9965 000 01977 (version 35) for FW545C,
FW548C, FW555C, FW585C, FW590C, FW595C, FW930 and FW930R 3. 9965 000
01978 (version 32) for FW768P and FW798W
MODEL: FW-C1
SYMPTOM: high frequency pitch (around 4kHz - 5kHz) is audible from the front
CURE: The source of the noise comes from the filtering SMD capacitors 2418, 2420,
2476 and 2477. The problem is resolved by adding 2 elcaps of 4,7µF (4822 124 40769)
in series across the existing SMDs capacitors of the -F2 supply line. The elcaps can by
soldered onto the copperside of the Front board as indicated in the circuit and SMD
layout view below. Rework procedure: 1) Dismantle the Cover CDC and Front
assembly. 2) Prepare the 2 elcaps of 4,7µF (4822 124 40769) in series. 3) Place an
insulation tape onto the Front board (area under the elcaps) to prevent the elcaps and
their leads from short-circuiting to the surrounding SMD components and pads. 4)
Position the elcaps horizontally over the insulation tape and solder them to the copper
pads as shown. Make sure that the elcaps are close to the Front board so that there is no
contact to the moving parts of the CDC module. 5) Re-assemble the Front assembly and
Cover CDC.
MODEL: FW-C1
SYMPTOM: cassette door will not open completely when a cassette is inside
CURE: The capstan pin (pos. 41) of the tape mechanism will not disengage fully from
the cassette tape. The problem is caused by a combination of the following: a) Leaf
springs (pos. 199) which are responsible to create a rotating movement for the cassette
during “door eject” are too weak to push the cassette out of the capstan pin. b) Mis-
matched housing parts of the cassette (see fig. 1) rub/scratch against the support ribs of
the cassette door (pos. 200). c) Uneven cassette door support ribs create an additional
friction to the rotating movement of the cassette. The problem is resolved by: 1) Cutting
2 ribs (both sides) on the cassette door in order to enable a bigger rotational movement
for the door during eject (see figure 2 & 3). 2) Increasing the spring force on the
cassette by pulling the spring in the direction and up to the level shown in figure 3.
Caution: Ensure that the cassette is able to smoothly slide into the cassette door before
returning the set to the customer !
MODEL: FW-C10
SYMPTOM: cassette door will not open completely when a cassette is inside
CURE: The capstan pin (pos. 41) of the tape mechanism will not disengage fully from
the cassette tape. The problem is caused by a combination of the following: a) Leaf
springs (pos. 199) which are responsible to create a rotating movement for the cassette
during “door eject” are too weak to push the cassette out of the capstan pin. b) Mis-
matched housing parts of the cassette (see fig. 1) rub/scratch against the support ribs of
the cassette door (pos. 200). c) Uneven cassette door support ribs create an additional
friction to the rotating movement of the cassette. The problem is resolved by: 1) Cutting
2 ribs (both sides) on the cassette door in order to enable a bigger rotational movement
for the door during eject (see figure 2 & 3). 2) Increasing the spring force on the
cassette by pulling the spring in the direction and up to the level shown in figure 3.
Caution: Ensure that the cassette is able to smoothly slide into the cassette door before
returning the set to the customer !
MODEL: FWC10
SYMPTOM: high frequency pitch (around 4kHz - 5kHz) is audible from the front
CURE: The source of the noise comes from the filtering SMD capacitors 2418, 2420,
2476 and 2477. The problem is resolved by adding 2 elcaps of 4,7µF (4822 124 40769)
in series across the existing SMDs capacitors of the -F2 supply line. The elcaps can by
soldered onto the copperside of the Front board as indicated in the circuit and SMD
layout view below. Rework procedure: 1) Dismantle the Cover CDC and Front
assembly. 2) Prepare the 2 elcaps of 4,7µF (4822 124 40769) in series. 3) Place an
insulation tape onto the Front board (area under the elcaps) to prevent the elcaps and
their leads from short-circuiting to the surrounding SMD components and pads. 4)
Position the elcaps horizontally over the insulation tape and solder them to the copper
pads as shown. Make sure that the elcaps are close to the Front board so that there is no
contact to the moving parts of the CDC module. 5) Re-assemble the Front assembly and
Cover CDC.
MODEL: FW-C28
SYMPTOM: high frequency pitch (around 4kHz - 5kHz) is audible from the front
CURE: The source of the noise comes from the filtering SMD capacitors 2418, 2420,
2476 and 2477. The problem is resolved by adding 2 elcaps of 4,7µF (4822 124 40769)
in series across the existing SMDs capacitors of the -F2 supply line. The elcaps can by
soldered onto the copperside of the Front board as indicated in the circuit and SMD
layout view below. Rework procedure: 1) Dismantle the Cover CDC and Front
assembly. 2) Prepare the 2 elcaps of 4,7µF (4822 124 40769) in series. 3) Place an
insulation tape onto the Front board (area under the elcaps) to prevent the elcaps and
their leads from short-circuiting to the surrounding SMD components and pads. 4)
Position the elcaps horizontally over the insulation tape and solder them to the copper
pads as shown. Make sure that the elcaps are close to the Front board so that there is no
contact to the moving parts of the CDC module. 5) Re-assemble the Front assembly and
Cover CDC.
MODEL: FW-C3
SYMPTOM: high frequency pitch (around 4kHz - 5kHz) is audible from the front
CURE: The source of the noise comes from the filtering SMD capacitors 2418, 2420,
2476 and 2477. The problem is resolved by adding 2 elcaps of 4,7µF (4822 124 40769)
in series across the existing SMDs capacitors of the -F2 supply line. The elcaps can by
soldered onto the copperside of the Front board as indicated in the circuit and SMD
layout view below. Rework procedure: 1) Dismantle the Cover CDC and Front
assembly. 2) Prepare the 2 elcaps of 4,7µF (4822 124 40769) in series. 3) Place an
insulation tape onto the Front board (area under the elcaps) to prevent the elcaps and
their leads from short-circuiting to the surrounding SMD components and pads. 4)
Position the elcaps horizontally over the insulation tape and solder them to the copper
pads as shown. Make sure that the elcaps are close to the Front board so that there is no
contact to the moving parts of the CDC module. 5) Re-assemble the Front assembly and
Cover CDC.
MODEL: FW-C3
SYMPTOM: cassette door will not open completely when a cassette is inside
CURE: The capstan pin (pos. 41) of the tape mechanism will not disengage fully from
the cassette tape. The problem is caused by a combination of the following: a) Leaf
springs (pos. 199) which are responsible to create a rotating movement for the cassette
during “door eject” are too weak to push the cassette out of the capstan pin. b) Mis-
matched housing parts of the cassette (see fig. 1) rub/scratch against the support ribs of
the cassette door (pos. 200). c) Uneven cassette door support ribs create an additional
friction to the rotating movement of the cassette. The problem is resolved by: 1) Cutting
2 ribs (both sides) on the cassette door in order to enable a bigger rotational movement
for the door during eject (see figure 2 & 3). 2) Increasing the spring force on the
cassette by pulling the spring in the direction and up to the level shown in figure 3.
Caution: Ensure that the cassette is able to smoothly slide into the cassette door before
returning the set to the customer !
MODEL: FW-C30
SYMPTOM: high frequency pitch (around 4kHz - 5kHz) is audible from the front
CURE: The source of the noise comes from the filtering SMD capacitors 2418, 2420,
2476 and 2477. The problem is resolved by adding 2 elcaps of 4,7µF (4822 124 40769)
in series across the existing SMDs capacitors of the -F2 supply line. The elcaps can by
soldered onto the copperside of the Front board as indicated in the circuit and SMD
layout view below. Rework procedure: 1) Dismantle the Cover CDC and Front
assembly. 2) Prepare the 2 elcaps of 4,7µF (4822 124 40769) in series. 3) Place an
insulation tape onto the Front board (area under the elcaps) to prevent the elcaps and
their leads from short-circuiting to the surrounding SMD components and pads. 4)
Position the elcaps horizontally over the insulation tape and solder them to the copper
pads as shown. Make sure that the elcaps are close to the Front board so that there is no
contact to the moving parts of the CDC module. 5) Re-assemble the Front assembly and
Cover CDC.
MODEL: FW-C30
SYMPTOM: cassette door will not open completely when a cassette is inside
CURE: The capstan pin (pos. 41) of the tape mechanism will not disengage fully from
the cassette tape. The problem is caused by a combination of the following: a) Leaf
springs (pos. 199) which are responsible to create a rotating movement for the cassette
during “door eject” are too weak to push the cassette out of the capstan pin. b) Mis-
matched housing parts of the cassette (see fig. 1) rub/scratch against the support ribs of
the cassette door (pos. 200). c) Uneven cassette door support ribs create an additional
friction to the rotating movement of the cassette. The problem is resolved by: 1) Cutting
2 ribs (both sides) on the cassette door in order to enable a bigger rotational movement
for the door during eject (see figure 2 & 3). 2) Increasing the spring force on the
cassette by pulling the spring in the direction and up to the level shown in figure 3.
Caution: Ensure that the cassette is able to smoothly slide into the cassette door before
returning the set to the customer !
MODEL: FW-C35
SYMPTOM: high frequency pitch (around 4kHz - 5kHz) is audible from the front
CURE: The source of the noise comes from the filtering SMD capacitors 2418, 2420,
2476 and 2477. The problem is resolved by adding 2 elcaps of 4,7µF (4822 124 40769)
in series across the existing SMDs capacitors of the -F2 supply line. The elcaps can by
soldered onto the copperside of the Front board as indicated in the circuit and SMD
layout view below. Rework procedure: 1) Dismantle the Cover CDC and Front
assembly. 2) Prepare the 2 elcaps of 4,7µF (4822 124 40769) in series. 3) Place an
insulation tape onto the Front board (area under the elcaps) to prevent the elcaps and
their leads from short-circuiting to the surrounding SMD components and pads. 4)
Position the elcaps horizontally over the insulation tape and solder them to the copper
pads as shown. Make sure that the elcaps are close to the Front board so that there is no
contact to the moving parts of the CDC module. 5) Re-assemble the Front assembly and
Cover CDC.
MODEL: FW-C35
SYMPTOM: cassette door will not open completely when a cassette is inside
CURE: The capstan pin (pos. 41) of the tape mechanism will not disengage fully from
the cassette tape. The problem is caused by a combination of the following: a) Leaf
springs (pos. 199) which are responsible to create a rotating movement for the cassette
during “door eject” are too weak to push the cassette out of the capstan pin. b) Mis-
matched housing parts of the cassette (see fig. 1) rub/scratch against the support ribs of
the cassette door (pos. 200). c) Uneven cassette door support ribs create an additional
friction to the rotating movement of the cassette. The problem is resolved by: 1) Cutting
2 ribs (both sides) on the cassette door in order to enable a bigger rotational movement
for the door during eject (see figure 2 & 3). 2) Increasing the spring force on the
cassette by pulling the spring in the direction and up to the level shown in figure 3.
Caution: Ensure that the cassette is able to smoothly slide into the cassette door before
returning the set to the customer !
MODEL: FW-C38
SYMPTOM: high frequency pitch (around 4kHz - 5kHz) is audible from the front
CURE: The source of the noise comes from the filtering SMD capacitors 2418, 2420,
2476 and 2477. The problem is resolved by adding 2 elcaps of 4,7µF (4822 124 40769)
in series across the existing SMDs capacitors of the -F2 supply line. The elcaps can by
soldered onto the copperside of the Front board as indicated in the circuit and SMD
layout view below. Rework procedure: 1) Dismantle the Cover CDC and Front
assembly. 2) Prepare the 2 elcaps of 4,7µF (4822 124 40769) in series. 3) Place an
insulation tape onto the Front board (area under the elcaps) to prevent the elcaps and
their leads from short-circuiting to the surrounding SMD components and pads. 4)
Position the elcaps horizontally over the insulation tape and solder them to the copper
pads as shown. Make sure that the elcaps are close to the Front board so that there is no
contact to the moving parts of the CDC module. 5) Re-assemble the Front assembly and
Cover CDC.
MODEL: FW-C39
SYMPTOM: high frequency pitch (around 4kHz - 5kHz) is audible from the front
CURE: The source of the noise comes from the filtering SMD capacitors 2418, 2420,
2476 and 2477. The problem is resolved by adding 2 elcaps of 4,7µF (4822 124 40769)
in series across the existing SMDs capacitors of the -F2 supply line. The elcaps can by
soldered onto the copperside of the Front board as indicated in the circuit and SMD
layout view below. Rework procedure: 1) Dismantle the Cover CDC and Front
assembly. 2) Prepare the 2 elcaps of 4,7µF (4822 124 40769) in series. 3) Place an
insulation tape onto the Front board (area under the elcaps) to prevent the elcaps and
their leads from short-circuiting to the surrounding SMD components and pads. 4)
Position the elcaps horizontally over the insulation tape and solder them to the copper
pads as shown. Make sure that the elcaps are close to the Front board so that there is no
contact to the moving parts of the CDC module. 5) Re-assemble the Front assembly and
Cover CDC.
MODEL: FW-C50
SYMPTOM: high frequency pitch (around 4kHz - 5kHz) is audible from the front
CURE: The source of the noise comes from the filtering SMD capacitors 2483 - 2486
for the FTD display supply -F1 and -F2. The problem is resolved by adding 2 elcaps of
4,7µF (4822 124 40769) in series across the existing SMDs capacitors of the -F1 supply
line. The elcaps can by soldered onto the copperside of the Front board as indicated in
the circuit and SMD layout view below. Rework procedure: 1) Dismantle the Rear
Cover, Cover CDC and CDC Module. 2) Prepare the 2 elcaps of 4,7µF (4822 124
40769) in series. 3) Place an insulation tape onto the Front board (area under the elcaps)
to prevent the elcaps and their leads from short-circuiting to the surrounding SMD
components and pads. 4) Position the elcaps horizontally over the insulation tape and
solder them to the copper pads as shown. Make sure that the elcaps are close to the
Front board so that there is no contact to the moving parts of the CDC module. 5) Re-
assemble the CDC Module, Cover CDC and Rear Cover.
MODEL: FW-C55
SYMPTOM: high frequency pitch (around 4kHz - 5kHz) is audible from the front
CURE: The source of the noise comes from the filtering SMD capacitors 2483 - 2486
for the FTD display supply -F1 and -F2. The problem is resolved by adding 2 elcaps of
4,7µF (4822 124 40769) in series across the existing SMDs capacitors of the -F1 supply
line. The elcaps can by soldered onto the copperside of the Front board as indicated in
the circuit and SMD layout view below. Rework procedure: 1) Dismantle the Rear
Cover, Cover CDC and CDC Module. 2) Prepare the 2 elcaps of 4,7µF (4822 124
40769) in series. 3) Place an insulation tape onto the Front board (area under the elcaps)
to prevent the elcaps and their leads from short-circuiting to the surrounding SMD
components and pads. 4) Position the elcaps horizontally over the insulation tape and
solder them to the copper pads as shown. Make sure that the elcaps are close to the
Front board so that there is no contact to the moving parts of the CDC module. 5) Re-
assemble the CDC Module, Cover CDC and Rear Cover.
MODEL: FW-C58
SYMPTOM: high frequency pitch (around 4kHz - 5kHz) is audible from the front
CURE: The source of the noise comes from the filtering SMD capacitors 2483 - 2486
for the FTD display supply -F1 and -F2. The problem is resolved by adding 2 elcaps of
4,7µF (4822 124 40769) in series across the existing SMDs capacitors of the -F1 supply
line. The elcaps can by soldered onto the copperside of the Front board as indicated in
the circuit and SMD layout view below. Rework procedure: 1) Dismantle the Rear
Cover, Cover CDC and CDC Module. 2) Prepare the 2 elcaps of 4,7µF (4822 124
40769) in series. 3) Place an insulation tape onto the Front board (area under the elcaps)
to prevent the elcaps and their leads from short-circuiting to the surrounding SMD
components and pads. 4) Position the elcaps horizontally over the insulation tape and
solder them to the copper pads as shown. Make sure that the elcaps are close to the
Front board so that there is no contact to the moving parts of the CDC module. 5) Re-
assemble the CDC Module, Cover CDC and Rear Cover.
MODEL: FW-C70
SYMPTOM: high frequency pitch (around 4kHz - 5kHz) is audible from the front
CURE: The source of the noise comes from the filtering SMD capacitors 2483 - 2486
for the FTD display supply -F1 and -F2. The problem is resolved by adding 2 elcaps of
4,7µF (4822 124 40769) in series across the existing SMDs capacitors of the -F1 supply
line. The elcaps can by soldered onto the copperside of the Front board as indicated in
the circuit and SMD layout view below. Rework procedure: 1) Dismantle the Rear
Cover, Cover CDC and CDC Module. 2) Prepare the 2 elcaps of 4,7µF (4822 124
40769) in series. 3) Place an insulation tape onto the Front board (area under the elcaps)
to prevent the elcaps and their leads from short-circuiting to the surrounding SMD
components and pads. 4) Position the elcaps horizontally over the insulation tape and
solder them to the copper pads as shown. Make sure that the elcaps are close to the
Front board so that there is no contact to the moving parts of the CDC module. 5) Re-
assemble the CDC Module, Cover CDC and Rear Cover.
MODEL: FW-C71
SYMPTOM: high frequency pitch (around 4kHz - 5kHz) is audible from the front
CURE: The source of the noise comes from the filtering SMD capacitors 2483 - 2486
for the FTD display supply -F1 and -F2. The problem is resolved by adding 2 elcaps of
4,7µF (4822 124 40769) in series across the existing SMDs capacitors of the -F1 supply
line. The elcaps can by soldered onto the copperside of the Front board as indicated in
the circuit and SMD layout view below. Rework procedure: 1) Dismantle the Rear
Cover, Cover CDC and CDC Module. 2) Prepare the 2 elcaps of 4,7µF (4822 124
40769) in series. 3) Place an insulation tape onto the Front board (area under the elcaps)
to prevent the elcaps and their leads from short-circuiting to the surrounding SMD
components and pads. 4) Position the elcaps horizontally over the insulation tape and
solder them to the copper pads as shown. Make sure that the elcaps are close to the
Front board so that there is no contact to the moving parts of the CDC module. 5) Re-
assemble the CDC Module, Cover CDC and Rear Cover.
MODEL: FW-C72
SYMPTOM: high frequency pitch (around 4kHz - 5kHz) is audible from the front
CURE: The source of the noise comes from the filtering SMD capacitors 2483 - 2486
for the FTD display supply -F1 and -F2. The problem is resolved by adding 2 elcaps of
4,7µF (4822 124 40769) in series across the existing SMDs capacitors of the -F1 supply
line. The elcaps can by soldered onto the copperside of the Front board as indicated in
the circuit and SMD layout view below. Rework procedure: 1) Dismantle the Rear
Cover, Cover CDC and CDC Module. 2) Prepare the 2 elcaps of 4,7µF (4822 124
40769) in series. 3) Place an insulation tape onto the Front board (area under the elcaps)
to prevent the elcaps and their leads from short-circuiting to the surrounding SMD
components and pads. 4) Position the elcaps horizontally over the insulation tape and
solder them to the copper pads as shown. Make sure that the elcaps are close to the
Front board so that there is no contact to the moving parts of the CDC module. 5) Re-
assemble the CDC Module, Cover CDC and Rear Cover.
MODEL: FW-C73
SYMPTOM: high frequency pitch (around 4kHz - 5kHz) is audible from the front
CURE: The source of the noise comes from the filtering SMD capacitors 2483 - 2486
for the FTD display supply -F1 and -F2. The problem is resolved by adding 2 elcaps of
4,7µF (4822 124 40769) in series across the existing SMDs capacitors of the -F1 supply
line. The elcaps can by soldered onto the copperside of the Front board as indicated in
the circuit and SMD layout view below. Rework procedure: 1) Dismantle the Rear
Cover, Cover CDC and CDC Module. 2) Prepare the 2 elcaps of 4,7µF (4822 124
40769) in series. 3) Place an insulation tape onto the Front board (area under the elcaps)
to prevent the elcaps and their leads from short-circuiting to the surrounding SMD
components and pads. 4) Position the elcaps horizontally over the insulation tape and
solder them to the copper pads as shown. Make sure that the elcaps are close to the
Front board so that there is no contact to the moving parts of the CDC module. 5) Re-
assemble the CDC Module, Cover CDC and Rear Cover.
MODEL: FW-P73
SYMPTOM: DPL mode the volume increases spontaneously and turns back
CURE: turns back to normal level later (especially at the center loudspeaker). The
problem is caused by insufficient current on the VOL_CLK (DPL_V_CLK) line to
drive pin 5 of the Volume IC 7712 M62429FP on the AF board. This is solved by
changing resistor 3416 on the Front Board from 2,2kE to 680E (4822 117 10361).
MODEL: FW-P73
SYMPTOM: Ticking sound (similar to that of a clock) is audible
CURE: is audible from the center speaker during quiet portions of music. The problem
is caused by crosstalk from flex-cable 1681 to wire 1572. The problem can be solved by
routing wire 1572 outside the wire catches of flex-cable 1572 as shown in the right
picture below. REMARKS : flex-cable 1681 AF6-Board wire 1572 placed inside the
cable catches wire 1572 placed outside the cable catches
MODEL: FW-P73
SYMPTOM: DPL test tone is distorted (“motor-boating” & lower frequency).
CURE: The problem is caused by insufficient capacitor value at pin 1 (noise sequencer)
of the DPL IC M62460FP. It is solved by changing capacitor 2769 to 47µF 20% 25V
(4822 124 40433)
MODEL: FW-P75
SYMPTOM: Ticking sound (similar to that of a clock) is audible
CURE: is audible from the center speaker during quiet portions of music. The problem
is caused by crosstalk from flex-cable 1681 to wire 1572. The problem can be solved by
routing wire 1572 outside the wire catches of flex-cable 1572 as shown in the right
picture below. REMARKS : flex-cable 1681 AF6-Board wire 1572 placed inside the
cable catches wire 1572 placed outside the cable catches
MODEL: FW-P75
SYMPTOM: DPL mode the volume increases spontaneously and turns back
CURE: turns back to normal level later (especially at the center loudspeaker). The
problem is caused by insufficient current on the VOL_CLK (DPL_V_CLK) line to
drive pin 5 of the Volume IC 7712 M62429FP on the AF board. This is solved by
changing resistor 3416 on the Front Board from 2,2kE to 680E (4822 117 10361).
MODEL: FW-P75
SYMPTOM: DPL test tone is distorted (“motor-boating” & lower frequency).
CURE: The problem is caused by insufficient capacitor value at pin 1 (noise sequencer)
of the DPL IC M62460FP. It is solved by changing capacitor 2769 to 47µF 20% 25V
(4822 124 40433)
MODEL: FW-P75
SYMPTOM: high frequency pitch (around 4kHz - 5kHz) is audible from the front
CURE: The source of the noise comes from the filtering SMD capacitors 2483 - 2486
for the FTD display supply -F1 and -F2. The problem is resolved by adding 2 elcaps of
4,7µF (4822 124 40769) in series across the existing SMDs capacitors of the -F1 supply
line. The elcaps can by soldered onto the copperside of the Front board as indicated in
the circuit and SMD layout view below. Rework procedure: 1) Dismantle the Rear
Cover, Cover CDC and CDC Module. 2) Prepare the 2 elcaps of 4,7µF (4822 124
40769) in series. 3) Place an insulation tape onto the Front board (area under the elcaps)
to prevent the elcaps and their leads from short-circuiting to the surrounding SMD
components and pads. 4) Position the elcaps horizontally over the insulation tape and
solder them to the copper pads as shown. Make sure that the elcaps are close to the
Front board so that there is no contact to the moving parts of the CDC module. 5) Re-
assemble the CDC Module, Cover CDC and Rear Cover.
MODEL: FW-P78
SYMPTOM: DPL test tone is distorted (“motor-boating” & lower frequency).
CURE: The problem is caused by insufficient capacitor value at pin 1 (noise sequencer)
of the DPL IC M62460FP. It is solved by changing capacitor 2769 to 47µF 20% 25V
(4822 124 40433)
MODEL: FW-P78
SYMPTOM: high frequency pitch (around 4kHz - 5kHz) is audible from the front
CURE: The source of the noise comes from the filtering SMD capacitors 2483 - 2486
for the FTD display supply -F1 and -F2. The problem is resolved by adding 2 elcaps of
4,7µF (4822 124 40769) in series across the existing SMDs capacitors of the -F1 supply
line. The elcaps can by soldered onto the copperside of the Front board as indicated in
the circuit and SMD layout view below. Rework procedure: 1) Dismantle the Rear
Cover, Cover CDC and CDC Module. 2) Prepare the 2 elcaps of 4,7µF (4822 124
40769) in series. 3) Place an insulation tape onto the Front board (area under the elcaps)
to prevent the elcaps and their leads from short-circuiting to the surrounding SMD
components and pads. 4) Position the elcaps horizontally over the insulation tape and
solder them to the copper pads as shown. Make sure that the elcaps are close to the
Front board so that there is no contact to the moving parts of the CDC module. 5) Re-
assemble the CDC Module, Cover CDC and Rear Cover.
MODEL: GENERAL
SYMPTOM: CD sound interrupts sometimes.
CURE: REF FW GENERAL ADDITIONAL SERVICE INFO
MODEL: GENERAL
SYMPTOM: IRIS CODE 313X
CURE: Further to the last Newsletter issue AS98.09.02, the clock accuracy can also be
corrected by replacing the 32.768kHz crystal by an improved crystal. The code for the
improved crystal is 2422 543 01069.
MODEL: KT6100
SYMPTOM: Open close button inoperative.
CURE: Check connector CN21.
MODEL: KT6100
SYMPTOM: The CD player cannot read-in the TOC and disc speed is not constant.
CURE: Check capacitor C205.
MODEL: KT6100
SYMPTOM: The CD player does not start playing.
CURE: Check capacitor C287.
MODEL: KT6100
SYMPTOM: No display, only leds burning.
CURE: Check R821 on displayboard
MODEL: KT6100
SYMPTOM: The CD player skips tracks continuously.
CURE: Check R253
MODEL: KT6100
SYMPTOM: The tray belt falls out and has to be remounted.
CURE: Temporarily the inner diameter of the mounted belt has been too big. This has
been corrected by changing the diameter from 38.4mm to 37.7mm.The old belt has to
be replaced by a smaller one, actual stock of 4822 358 31223 has been corrected too.
REMARKS : Correct belt has been used in production since week 9420.
MODEL: KT6100
SYMPTOM: Correction of electrical partslist
CURE: Correction of electrical partslist The correct service code should read :
D802LED green4822 130 83657 D803, D804LED red4822 130 83656.
MODEL: KT6100
SYMPTOM: Corrections to the Service Manual
CURE: Corrections to the Service Manual - In the exploded view diagram - cabinet, the
service code for item 6 and 7 should read: Item 6: 4822 410 63292KNOB-
PLAY/PAUSE Item 7: 4822 410 63293KNOB-STOP
MODEL: KT6100
SYMPTOM: Correction service manual
CURE: Correction service manual: - The service code number of item X201, crystal
8.6436 MHz should read 4822 242 81324, instead of 4822 242 81325.
MODEL: M1432
SYMPTOM: Codenumber information
CURE: Codenumber information Styling 119 does not mention a codenumber for the
control knobs. The 2 knobs are available as one set: 4822 464 10356
MODEL: M17C
SYMPTOM: Various failures disappear when the set is opened.
CURE: Some connectors can cause intermittent contact. ( Valid for sets from 9646
until 9712) The wiring assemblies are available under: 4822 232 10395 6 pins connector
wire 4822 232 10395 4 + 5 pins conn. wire 4822 323 10396 5 pins connector wire 4822
323 10396 6 + 4 pins conn. wire 4822 323 10405 4 + 3 pins conn. wire 4822 323 10405
4 + 4 pins conn. wire
MODEL: M17C
SYMPTOM: No sound when switched on after set is switched from LW to Standby
CURE: The fault is caused by IC 7101 TEA5762 (4822 209 90315). It is resolved by
the following: a) Changing IC 7101 TEA5762 (4822 209 90315) or b) Adding 1pF chip
capacitor (4822 122 32447) across the resonator 5121 or c) Changing the chip resistor
3162 from 150k to 270k (4822 051 20274). REMARKS : This problem may be present
in all sets using Tuner 95 board produced before 6th March 1997 (week 9710).
MODEL: M17C
SYMPTOM: The tape mechanism fails and cassette cannot be taken away.
CURE: The problem is due to Cam gear shaft which is cracked. This causes the Cam
gear not to return to its stop position. Replacement of control disc (big gear or pos 25) is
not recommended because of critical assembly and alignment control. For such problem
the complete deck should be replaced. (Reference: Newsletter issue AS97.03 item
03.10) REMARKS : Improved tape mechanism can be recognized by label on the tape
mechanism's motor.The label should read: * For MC150, MC170, MC172:
60718xxM/C onwards (year 96, July, 18 onwards) * For FW362, FW363, FW372C,
FW373C, FW382V, FW383V, FW395C, FW710C, FW725C, FW730C, FW745C,
FW750C, FW770P, FW780P, FW783P, FW788P, FW790P, MC150, MC170, MC172,
MX545, MX555, M7C, M17C, M18C, M27C, M28C, M37DC, M38C, M48DC:
CWB44..... ....H onwards (H and above ie. H,I,J....) eg. CWB44FR03 7030763IO(70307
==> 1997-March-07; prod line 63, I=Indonesia, O=latest version)
MODEL: M17C
SYMPTOM: Cassette door jams because R/P head is fully retracted after STOP
CURE: The is due to Cam Gear screw hole cracked. The problem can only be solved
by replacing the complete deck. Improved tape mechanism is implemented into
production from week 9743 onwards. REMARKS : See also newsletter information
AS97.03.08 and AS97.04.07.
MODEL: M17C
SYMPTOM: Repair hint on Tape mechanism
CURE: Repair hint on Tape mechanism - During repair or when the Tape mechanism
needs to be reset for any reason, the flywheel can be turned manually in clockwise
direction only.Turning in counter clockwise direction will dent or damage some of the
gears in the mechanism. REMARKS : For more details see Newsletter AS97.03 item
03.08
MODEL: M18C
SYMPTOM: Cassette door jams because R/P head is fully retracted after STOP
CURE: The is due to Cam Gear screw hole cracked. The problem can only be solved
by replacing the complete deck. Improved tape mechanism is implemented into
production from week 9743 onwards. REMARKS : See also newsletter information
AS97.03.08 and AS97.04.07.
MODEL: M18C
SYMPTOM: The tape mechanism fails and cassette cannot be taken away.
CURE: The problem is due to Cam gear shaft which is cracked. This causes the Cam
gear not to return to its stop position. Replacement of control disc (big gear or pos 25) is
not recommended because of critical assembly and alignment control. For such problem
the complete deck should be replaced. (Reference: Newsletter issue AS97.03 item
03.10) REMARKS : Improved tape mechanism can be recognized by label on the tape
mechanism's motor.The label should read: * For MC150, MC170, MC172:
60718xxM/C onwards (year 96, July, 18 onwards) * For FW362, FW363, FW372C,
FW373C, FW382V, FW383V, FW395C, FW710C, FW725C, FW730C, FW745C,
FW750C, FW770P, FW780P, FW783P, FW788P, FW790P, MC150, MC170, MC172,
MX545, MX555, M7C, M17C, M18C, M27C, M28C, M37DC, M38C, M48DC:
CWB44..... ....H onwards (H and above ie. H,I,J....) eg. CWB44FR03 7030763IO(70307
==> 1997-March-07; prod line 63, I=Indonesia, O=latest version)
MODEL: M18C
SYMPTOM: Repair hint on Tape mechanism
CURE: Repair hint on Tape mechanism - During repair or when the Tape mechanism
needs to be reset for any reason, the flywheel can be turned manually in clockwise
direction only.Turning in counter clockwise direction will dent or damage some of the
gears in the mechanism. REMARKS : For more details see Newsletter AS97.03 item
03.08
MODEL: M25
SYMPTOM: Replacement of CDM12.1 for 7-Disc Changer
CURE: Production of CDM12.1 will stop. For service purpose CDM12.1 (4822 691
30278) will be replaced by service kit VAM1201 (4822 310 11263) when stock
depletes. As an alternative, the CDM12.1 can be replaced by CDM12.1/T (4822 691
30343) without any further modifications.
MODEL: M25
SYMPTOM: Replacement of CDM12.1 for 7-Disc Changer
CURE: Replacement of CDM12.1 for 7-Disc Changer - Production of CDM12.1 will
stop. For service purpose CDM12.1 (4822 691 30278) will be replaced by service kit
VAM1201 (4822 310 11263) when stock depletes. For the above mentioned sets with 7-
Disc Changer the new VAM1201 does not fit. As an alternative, the CDM12.1 can be
replaced by CDM12.1/T (4822 691 30343) without any further modifications.
MODEL: M25
SYMPTOM: Spare part information
CURE: Spare part information Pos 48 for the CDC mechanism is now available as
service spare part. The 12NC is 4822 401 11681Chassis clamper.
MODEL: M26
SYMPTOM: Replacement of CDM12.1 for 7-Disc Changer
CURE: Production of CDM12.1 will stop. For service purpose CDM12.1 (4822 691
30278) will be replaced by service kit VAM1201 (4822 310 11263) when stock
depletes. As an alternative, the CDM12.1 can be replaced by CDM12.1/T (4822 691
30343) without any further modifications.
MODEL: M26
SYMPTOM: Spare part information
CURE: Spare part information Pos 48 for the CDC mechanism is now available as
service spare part. The 12NC is 4822 401 11681Chassis clamper.
MODEL: M26
SYMPTOM: Replacement of CDM12.1 for 7-Disc Changer
CURE: Replacement of CDM12.1 for 7-Disc Changer - Production of CDM12.1 will
stop. For service purpose CDM12.1 (4822 691 30278) will be replaced by service kit
VAM1201 (4822 310 11263) when stock depletes. For the above mentioned sets with 7-
Disc Changer the new VAM1201 does not fit. As an alternative, the CDM12.1 can be
replaced by CDM12.1/T (4822 691 30343) without any further modifications.
MODEL: M27C
SYMPTOM: Various failures disappear when the set is opened.
CURE: Some connectors can cause intermittent contact. ( Valid for sets from 9646
until 9712) The wiring assemblies are available under: 4822 232 10395 6 pins connector
wire 4822 232 10395 4 + 5 pins conn. wire 4822 323 10396 5 pins connector wire 4822
323 10396 6 + 4 pins conn. wire 4822 323 10405 4 + 3 pins conn. wire 4822 323 10405
4 + 4 pins conn. wire
MODEL: M27C
SYMPTOM: The tape mechanism fails and cassette cannot be taken away.
CURE: The problem is due to Cam gear shaft which is cracked. This causes the Cam
gear not to return to its stop position. Replacement of control disc (big gear or pos 25) is
not recommended because of critical assembly and alignment control. For such problem
the complete deck should be replaced. (Reference: Newsletter issue AS97.03 item
03.10) REMARKS : Improved tape mechanism can be recognized by label on the tape
mechanism's motor.The label should read: * For MC150, MC170, MC172:
60718xxM/C onwards (year 96, July, 18 onwards) * For FW362, FW363, FW372C,
FW373C, FW382V, FW383V, FW395C, FW710C, FW725C, FW730C, FW745C,
FW750C, FW770P, FW780P, FW783P, FW788P, FW790P, MC150, MC170, MC172,
MX545, MX555, M7C, M17C, M18C, M27C, M28C, M37DC, M38C, M48DC:
CWB44..... ....H onwards (H and above ie. H,I,J....) eg. CWB44FR03 7030763IO(70307
==> 1997-March-07; prod line 63, I=Indonesia, O=latest version)
MODEL: M27C
SYMPTOM: Cassette door jams because R/P head is fully retracted after STOP
CURE: The is due to Cam Gear screw hole cracked. The problem can only be solved
by replacing the complete deck. Improved tape mechanism is implemented into
production from week 9743 onwards. REMARKS : See also newsletter information
AS97.03.08 and AS97.04.07.
MODEL: M27C
SYMPTOM: No sound when switched on after set is switched from LW to Standby
CURE: The fault is caused by IC 7101 TEA5762 (4822 209 90315). It is resolved by
the following: a) Changing IC 7101 TEA5762 (4822 209 90315) or b) Adding 1pF chip
capacitor (4822 122 32447) across the resonator 5121 or c) Changing the chip resistor
3162 from 150k to 270k (4822 051 20274). REMARKS : This problem may be present
in all sets using Tuner 95 board produced before 6th March 1997 (week 9710).
MODEL: M27C
SYMPTOM: Repair hint on Tape mechanism
CURE: Repair hint on Tape mechanism - During repair or when the Tape mechanism
needs to be reset for any reason, the flywheel can be turned manually in clockwise
direction only.Turning in counter clockwise direction will dent or damage some of the
gears in the mechanism. REMARKS : For more details see Newsletter AS97.03 item
03.08
MODEL: M28C
SYMPTOM: The tape mechanism fails and cassette cannot be taken away.
CURE: The problem is due to Cam gear shaft which is cracked. This causes the Cam
gear not to return to its stop position. Replacement of control disc (big gear or pos 25) is
not recommended because of critical assembly and alignment control. For such problem
the complete deck should be replaced. (Reference: Newsletter issue AS97.03 item
03.10) REMARKS : Improved tape mechanism can be recognized by label on the tape
mechanism's motor.The label should read: * For MC150, MC170, MC172:
60718xxM/C onwards (year 96, July, 18 onwards) * For FW362, FW363, FW372C,
FW373C, FW382V, FW383V, FW395C, FW710C, FW725C, FW730C, FW745C,
FW750C, FW770P, FW780P, FW783P, FW788P, FW790P, MC150, MC170, MC172,
MX545, MX555, M7C, M17C, M18C, M27C, M28C, M37DC, M38C, M48DC:
CWB44..... ....H onwards (H and above ie. H,I,J....) eg. CWB44FR03 7030763IO(70307
==> 1997-March-07; prod line 63, I=Indonesia, O=latest version)
MODEL: M28C
SYMPTOM: Cassette door jams because R/P head is fully retracted after STOP
CURE: The is due to Cam Gear screw hole cracked. The problem can only be solved
by replacing the complete deck. Improved tape mechanism is implemented into
production from week 9743 onwards. REMARKS : See also newsletter information
AS97.03.08 and AS97.04.07.
MODEL: M28C
SYMPTOM: Repair hint on Tape mechanism
CURE: Repair hint on Tape mechanism - During repair or when the Tape mechanism
needs to be reset for any reason, the flywheel can be turned manually in clockwise
direction only.Turning in counter clockwise direction will dent or damage some of the
gears in the mechanism. REMARKS : For more details see Newsletter AS97.03 item
03.08
MODEL: M37DC
SYMPTOM: The tape mechanism fails and cassette cannot be taken away.
CURE: The problem is due to Cam gear shaft which is cracked. This causes the Cam
gear not to return to its stop position. Replacement of control disc (big gear or pos 25) is
not recommended because of critical assembly and alignment control. For such problem
the complete deck should be replaced. (Reference: Newsletter issue AS97.03 item
03.10) REMARKS : Improved tape mechanism can be recognized by label on the tape
mechanism's motor.The label should read: * For MC150, MC170, MC172:
60718xxM/C onwards (year 96, July, 18 onwards) * For FW362, FW363, FW372C,
FW373C, FW382V, FW383V, FW395C, FW710C, FW725C, FW730C, FW745C,
FW750C, FW770P, FW780P, FW783P, FW788P, FW790P, MC150, MC170, MC172,
MX545, MX555, M7C, M17C, M18C, M27C, M28C, M37DC, M38C, M48DC:
CWB44..... ....H onwards (H and above ie. H,I,J....) eg. CWB44FR03 7030763IO(70307
==> 1997-March-07; prod line 63, I=Indonesia, O=latest version)
MODEL: M37DC
SYMPTOM: No sound when switched on after set is switched from LW to Standby
CURE: The fault is caused by IC 7101 TEA5762 (4822 209 90315). It is resolved by
the following: a) Changing IC 7101 TEA5762 (4822 209 90315) or b) Adding 1pF chip
capacitor (4822 122 32447) across the resonator 5121 or c) Changing the chip resistor
3162 from 150k to 270k (4822 051 20274). REMARKS : This problem may be present
in all sets using Tuner 95 board produced before 6th March 1997 (week 9710).
MODEL: M37DC
SYMPTOM: Cassette door jams because R/P head is fully retracted after STOP
CURE: The is due to Cam Gear screw hole cracked. The problem can only be solved
by replacing the complete deck. Improved tape mechanism is implemented into
production from week 9743 onwards. REMARKS : See also newsletter information
AS97.03.08 and AS97.04.07.
MODEL: M37DC
SYMPTOM: Repair hint on Tape mechanism
CURE: Repair hint on Tape mechanism - During repair or when the Tape mechanism
needs to be reset for any reason, the flywheel can be turned manually in clockwise
direction only.Turning in counter clockwise direction will dent or damage some of the
gears in the mechanism. REMARKS : For more details see Newsletter AS97.03 item
03.08
MODEL: M38C
SYMPTOM: The tape mechanism fails and cassette cannot be taken away.
CURE: The problem is due to Cam gear shaft which is cracked. This causes the Cam
gear not to return to its stop position. Replacement of control disc (big gear or pos 25) is
not recommended because of critical assembly and alignment control. For such problem
the complete deck should be replaced. (Reference: Newsletter issue AS97.03 item
03.10) REMARKS : Improved tape mechanism can be recognized by label on the tape
mechanism's motor.The label should read: * For MC150, MC170, MC172:
60718xxM/C onwards (year 96, July, 18 onwards) * For FW362, FW363, FW372C,
FW373C, FW382V, FW383V, FW395C, FW710C, FW725C, FW730C, FW745C,
FW750C, FW770P, FW780P, FW783P, FW788P, FW790P, MC150, MC170, MC172,
MX545, MX555, M7C, M17C, M18C, M27C, M28C, M37DC, M38C, M48DC:
CWB44..... ....H onwards (H and above ie. H,I,J....) eg. CWB44FR03 7030763IO(70307
==> 1997-March-07; prod line 63, I=Indonesia, O=latest version)
MODEL: M38C
SYMPTOM: Cassette door jams because R/P head is fully retracted after STOP
CURE: The is due to Cam Gear screw hole cracked. The problem can only be solved
by replacing the complete deck. Improved tape mechanism is implemented into
production from week 9743 onwards. REMARKS : See also newsletter information
AS97.03.08 and AS97.04.07.
MODEL: M38C
SYMPTOM: Repair hint on Tape mechanism
CURE: Repair hint on Tape mechanism - During repair or when the Tape mechanism
needs to be reset for any reason, the flywheel can be turned manually in clockwise
direction only.Turning in counter clockwise direction will dent or damage some of the
gears in the mechanism. REMARKS : For more details see Newsletter AS97.03 item
03.08
MODEL: M48DC
SYMPTOM: Cassette door jams because R/P head is fully retracted after STOP
CURE: The is due to Cam Gear screw hole cracked. The problem can only be solved
by replacing the complete deck. Improved tape mechanism is implemented into
production from week 9743 onwards. REMARKS : See also newsletter information
AS97.03.08 and AS97.04.07.
MODEL: M48DC
SYMPTOM: The tape mechanism fails and cassette cannot be taken away.
CURE: The problem is due to Cam gear shaft which is cracked. This causes the Cam
gear not to return to its stop position. Replacement of control disc (big gear or pos 25) is
not recommended because of critical assembly and alignment control. For such problem
the complete deck should be replaced. (Reference: Newsletter issue AS97.03 item
03.10) REMARKS : Improved tape mechanism can be recognized by label on the tape
mechanism's motor.The label should read: * For MC150, MC170, MC172:
60718xxM/C onwards (year 96, July, 18 onwards) * For FW362, FW363, FW372C,
FW373C, FW382V, FW383V, FW395C, FW710C, FW725C, FW730C, FW745C,
FW750C, FW770P, FW780P, FW783P, FW788P, FW790P, MC150, MC170, MC172,
MX545, MX555, M7C, M17C, M18C, M27C, M28C, M37DC, M38C, M48DC:
CWB44..... ....H onwards (H and above ie. H,I,J....) eg. CWB44FR03 7030763IO(70307
==> 1997-March-07; prod line 63, I=Indonesia, O=latest version)
MODEL: M48DC
SYMPTOM: Repair hint on Tape mechanism
CURE: Repair hint on Tape mechanism - During repair or when the Tape mechanism
needs to be reset for any reason, the flywheel can be turned manually in clockwise
direction only.Turning in counter clockwise direction will dent or damage some of the
gears in the mechanism. REMARKS : For more details see Newsletter AS97.03 item
03.08
MODEL: M6
SYMPTOM: Replacement of CDM12.1 for 7-Disc Changer
CURE: Production of CDM12.1 will stop. For service purpose CDM12.1 (4822 691
30278) will be replaced by service kit VAM1201 (4822 310 11263) when stock
depletes. As an alternative, the CDM12.1 can be replaced by CDM12.1/T (4822 691
30343) without any further modifications.
MODEL: M6
SYMPTOM: Replacement of CDM12.1 for 7-Disc Changer
CURE: Replacement of CDM12.1 for 7-Disc Changer - Production of CDM12.1 will
stop. For service purpose CDM12.1 (4822 691 30278) will be replaced by service kit
VAM1201 (4822 310 11263) when stock depletes. For the above mentioned sets with 7-
Disc Changer the new VAM1201 does not fit. As an alternative, the CDM12.1 can be
replaced by CDM12.1/T (4822 691 30343) without any further modifications.
MODEL: M7C
SYMPTOM: Various failures disappear when the set is opened.
CURE: Some connectors can cause intermittent contact. ( Valid for sets from 9646
until 9712) The wiring assemblies are available under: 4822 232 10395 6 pins connector
wire 4822 232 10395 4 + 5 pins conn. wire 4822 323 10396 5 pins connector wire 4822
323 10396 6 + 4 pins conn. wire 4822 323 10405 4 + 3 pins conn. wire 4822 323 10405
4 + 4 pins conn. wire
MODEL: M7C
SYMPTOM: No sound when switched on after set is switched from LW to Standby
CURE: The fault is caused by IC 7101 TEA5762 (4822 209 90315). It is resolved by
the following: a) Changing IC 7101 TEA5762 (4822 209 90315) or b) Adding 1pF chip
capacitor (4822 122 32447) across the resonator 5121 or c) Changing the chip resistor
3162 from 150k to 270k (4822 051 20274). REMARKS : This problem may be present
in all sets using Tuner 95 board produced before 6th March 1997 (week 9710).
MODEL: M7C
SYMPTOM: The tape mechanism fails and cassette cannot be taken away.
CURE: The problem is due to Cam gear shaft which is cracked. This causes the Cam
gear not to return to its stop position. Replacement of control disc (big gear or pos 25) is
not recommended because of critical assembly and alignment control. For such problem
the complete deck should be replaced. (Reference: Newsletter issue AS97.03 item
03.10) REMARKS : Improved tape mechanism can be recognized by label on the tape
mechanism's motor.The label should read: * For MC150, MC170, MC172:
60718xxM/C onwards (year 96, July, 18 onwards) * For FW362, FW363, FW372C,
FW373C, FW382V, FW383V, FW395C, FW710C, FW725C, FW730C, FW745C,
FW750C, FW770P, FW780P, FW783P, FW788P, FW790P, MC150, MC170, MC172,
MX545, MX555, M7C, M17C, M18C, M27C, M28C, M37DC, M38C, M48DC:
CWB44..... ....H onwards (H and above ie. H,I,J....) eg. CWB44FR03 7030763IO(70307
==> 1997-March-07; prod line 63, I=Indonesia, O=latest version)
MODEL: M7C
SYMPTOM: Cassette door jams because R/P head is fully retracted after STOP
CURE: The is due to Cam Gear screw hole cracked. The problem can only be solved
by replacing the complete deck. Improved tape mechanism is implemented into
production from week 9743 onwards. REMARKS : See also newsletter information
AS97.03.08 and AS97.04.07.
MODEL: M7C
SYMPTOM: Repair hint on Tape mechanism
CURE: Repair hint on Tape mechanism - During repair or when the Tape mechanism
needs to be reset for any reason, the flywheel can be turned manually in clockwise
direction only.Turning in counter clockwise direction will dent or damage some of the
gears in the mechanism. REMARKS : For more details see Newsletter AS97.03 item
03.08
MODEL: MC115
SYMPTOM: the following parts were added to the service partslist:
CURE: poscode number article description
–––––––––––––––––––––––––––––––––––––––– 506 3103 304 65290 button set
“power” 507 3103 304 65390 cap-IR 508 3103 304 65280 button set + cap 509 3103
304 65310 button “surround” 511 3103 304 65280 button set + cap 512 3103 304 65300
button set “volume”
MODEL: MC118
SYMPTOM: Correction to Service Manual, partslist
CURE: The codenumber of the CD Door Switch (item 1025) is missing. The switch is
available with codenumber 4822 276 13963.
MODEL: MC130
SYMPTOM: Volume right channel too low.
CURE: Check capacitor C2550 for internal resistance.
MODEL: MC130
SYMPTOM: Right channel crackling sound
CURE: Check C2550
MODEL: MC130
SYMPTOM: Various failures disappear when the set is opened.
CURE: Some connectors can cause intermittent contact. ( Valid for sets from 9646
until 9712) The wiring assemblies are available under: 4822 232 10395 6 pins connector
wire 4822 232 10395 4 + 5 pins conn. wire 4822 323 10396 5 pins connector wire 4822
323 10396 6 + 4 pins conn. wire 4822 323 10405 4 + 3 pins conn. wire 4822 323 10405
4 + 4 pins conn. wire
MODEL: MC130
SYMPTOM: No sound when switched on after set is switched from LW to Standby
CURE: The fault is caused by IC 7101 TEA5762 (4822 209 90315). It is resolved by
the following: a) Changing IC 7101 TEA5762 (4822 209 90315) or b) Adding 1pF chip
capacitor (4822 122 32447) across the resonator 5121 or c) Changing the chip resistor
3162 from 150k to 270k (4822 051 20274). REMARKS : This problem may be present
in all sets using Tuner 95 board produced before 6th March 1997 (week 9710).
MODEL: MC130
SYMPTOM: The clock is inaccurate and runs 20 seconds too slow per day
CURE: Change capacitors 2404 and 2405 from 120pF to 15pF (5322 122 33869).
MODEL: MC130
SYMPTOM: Cassette door jams with cassette inside during eject
CURE: The problem is caused by deformation of the cassette door's plastic springs. For
repair the cassette door must be replaced by an improved cassette door.Improved casette
doors can be recognized by a step at the bottom edge of the door (see picture).
REMARKS : Improved cassette doors have been implemented in production from week
9802 onwards (sets with serialno. MA...). See also Service Newsletter AS97.01.17
MODEL: MC130
SYMPTOM: Addition to parts list
CURE: Addition to parts list: The service code of item 1290, Loudspeaker Socket in
the chapter on Power Board is 4822 265 10967.