Professional Documents
Culture Documents
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UNITED STATES DISTRICT COURT
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NORTHERN DISTRICT OF CALIFORNIA
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I, JENNIFER M. KEOUGH, declare and states as follows:
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1. I am Executive Vice President of the Garden City Croup, Inc. (“GCG”). The
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following statements are based on my personal knowledge and information provided by other
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GCG employees working under my supervision, and if called on to do so, I could and would
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testify competently thereto. I am over the age of 18, and competent to testify.
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2. GCG was retained by the parties to the above-captioned litigation (the
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“Litigation”) to serve as the Class Action Administrator as described in the Order Preliminarily
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Approving Proposed Settlement executed August 18, 2009 (the “Stipulation”). I submit this
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Declaration in order to provide the Court and the parties to the Litigation with information
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regarding mailing of the Claim Form and Release (“Claim Form”) and the distribution of
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Settlement Funds.
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DECLARATION OF JENNIFER M. KEOUGH
- 1-
Dallas 304770v1
Case3:07-cv-00943-WHA Document722 Filed10/05/10 Page2 of 4
Case3:07-cv-00943-WHA Document722 Filed10/05/10 Page3 of 4
Case3:07-cv-00943-WHA Document722 Filed10/05/10 Page4 of 4
Case3:07-cv-00943-WHA Document722-1 Filed10/05/10 Page1 of 3
Exhibit A
to the
Declaration Of Jennifer M. Keough In Support Of
Class Counsels’ Status Update And Motion For
Final Order Approving Payments To The GLA
Class
Case3:07-cv-00943-WHA Document722-1 Filed10/05/10 Page2 of 3
Case3:07-cv-00943-WHA Document722-1 Filed10/05/10 Page3 of 3
Case3:07-cv-00943-WHA Document722-2 Filed10/05/10 Page1 of 2
Exhibit B
to the
Declaration Of Jennifer M. Keough In Support Of
Class Counsels’ Status Update And Motion For
Final Order Approving Payments To The GLA
Class
Case3:07-cv-00943-WHA Document722-2 Filed10/05/10 Page2 of 2
Case3:07-cv-00943-WHA Document722-3 Filed10/05/10 Page1 of 4
Exhibit C
to the
Declaration Of Jennifer M. Keough In Support Of
Class Counsels’ Status Update And Motion For
Final Order Approving Payments To The GLA
Class
Case3:07-cv-00943-WHA Document722-3 Filed10/05/10 Page2 of 4
815 Western Avenue
Suite 200
Seattle, WA 98104
Phone 206-876-5300
Fax 206-876-5201
GCG Notice and Claims Administration Fees: June 1, 2010 through Project Completion
DISSEMINATION OF NOTICE
Printing of Notice Packet (6-page Notice, 1-page Claim form $0.99 each Billed Invoice #07800 -----
with personalization, 4-page W-9 Form in #10 Envelope)
Printing of 4-page Proof of Claim Form with personalization $0.77 each ----- ----- -----
in #10 Window Envelope
Remails & Fulfillment of Notice Packet Requests $0.65 each ----- ----- -----
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Case3:07-cv-00943-WHA Document722-3 Filed10/05/10 Page3 of 4
815 Western Avenue
Suite 200
Seattle, WA 98104
Phone 206-876-5300
Fax 206-876-5201
CLAIM VALIDATION
Process Claims/W-9 Forms $1.25 each 47 $58.75 -----
Additional Processing for Non-Conforming Claims Standard hourly rates ----- ----- -----
Prepare Deficiency/Rejection Letters $1.50 each ----- ----- -----
Handle & Process Exclusions Standard hourly rates ----- ----- -----
CONTACT SERVICES
IVR Update & Re-Programming $1,500.00 Billed Invoice #07800 -----
IVR Minutes $0.49 per minute 3,690.60 $1,808.39 2,525.00/$1,237.25
CSR/Live Operator Including Transcriptions of $0.95 per minute 372.00 $353.40 1,150.00/$1,092.50
Recorded Messages
Monthly Maintenance Charge $100.00 per month 6/1/10 - 9/30/10 $400.00 $900.00
Management of Call Center Standard hourly rates ----- ----- $2,500.00
Handling of Class Member Communications (call backs, Standard hourly rates 225.2 $18,890.00 $23,625.00
emails and other correspondence)
WEBSITE SERVICES
Standard Set-Up & Design $3,500.00 Billed Invoice #06229 -----
Monthly Maintenance Charge $100.00 per month 6/1/10 - 9/30/10 $400.00 $900.00
Website Updates Standard hourly rates ----- ----- $125.00
DISTRIBUTION SERVICES
Printing of Checks/1099 Forms $1.25 each 19 $23.75 2,076/$2,595.00
Check Reissues $1 95 each
$1.95 3 $5 85
$5.85 125/$243 75
125/$243.75
Handling Undeliverable Checks $5.00 each 1 $5.00 83/$415.00
Prepare and File Tax Returns (if necessary) $2,500.00 per return ----- ----- 1/$2,500.00
PROJECT MANAGEMENT
Project Management 76.2 PM hours
Quality Assurance 47.1 QA hours $18,145.50 $26,250.00
Systems Support 22.1 SS hours
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Case3:07-cv-00943-WHA Document722-3 Filed10/05/10 Page4 of 4
815 Western Avenue
Suite 200
Seattle, WA 98104
Phone 206-876-5300
Fax 206-876-5201
Expenses: June 1, 2010 through Project Completion Expenses Due this Period Expenses To Completion
DESCRIPTION AMOUNT AMOUNT
Copying/Printing/Facsimile $42.20 $3.60
NCOA Address Search $2.74 -----
Postage For Distribution $104.23 $968.44
Messenger/Courier $106.16 $210.64
Bookkeeping Services $375.00 $187.50
Project Supplies/Equipment $136.12 $32.68
Telephone $36.13 $13.71
TOTAL EXPENSES: $802.58 $1,416.57
Please forward payment directly to the address printed on the invoice or wire funds to Signature Bank, ABA #026013576,
A/C #1500237410. Thank you.
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Case3:07-cv-00943-WHA Document722-4 Filed10/05/10 Page1 of 5
Exhibit D
to the
Declaration Of Jennifer M. Keough In Support Of
Class Counsels’ Status Update And Motion For
Final Order Approving Payments To The GLA
Class
Case3:07-cv-00943-WHA Document722-4 Filed10/05/10 Page2 of 5
MoneyMarket $10,999.89
Checking $16,377.48
Balance $27,377.37
AAC
Checking1501112026
8/31/2010 FLP MM1501112018
03-31-09
Add:
Deposits/transfers
recorded by GCG but
not recorded by bank: $0.00
Bank Error: $0.00
Encoding Error: $0.00
Deduct:
Outstanding Checks: $18,216.48
Debits/transfers
recorded by GCG but
not recorded by bank: $0.00
Tax Reserve: $0.00
Bank Error: $0.00
Encoding Error: $0.00
Actual Excess Funds: $9,160.89
Book Excess Funds: $9,160.89
Difference: $0.00
Case3:07-cv-00943-WHA Document722-4 Filed10/05/10 Page4 of 5
FLP
# of Checks /
Check Range/
Date Transaction Check # Details Debits (-) Credits (+) Balance
12/29/2009 Funding Incoming wire $5,011,689.75 $5,011,689.75
12/31/2009 2009 Interest $2.75 $5,011,692.50
1/5/2010 Distribution 1026 ($5,011,352.83) $339.67
1/5/2010 Distribution 1 ($4,021.31) ($3,681.64)
1/5/2010 Funding Incoming wire $1,000,000.00 $996,318.36
1/11/2010 Distribution 152 ($723,308.72) $273,009.64
1/21/2010 Distribution 1 ($6,349.74) $266,659.90
1/29/2010 GCG Fee ($11,689.75) $254,970.15
1/31/2010 2010 Interest $8.76 $254,978.91
2/3/2010 Funding Incoming wire $1,400,000.00 $1,654,978.91
2/5/2010 Distribution 286 ($1,250,373.23) $404,605.68
2/23/2010 Distribution 75 ($297,886.86) $106,718.82
2/28/2010 2010 Interest $3.86 $106,722.68
3/5/2010 Distribution 21 ($104,492.17) $2,230.51
3/22/2010 Distribution 1 ($919.50) $1,311.01
3/31/2010 2010 Interest $0.22 $1,311.23
4/15/2010 Funding wired from GCG $575,000.00 $576,311.23
Howard Richards - clm #
4/23/2010 Wire Distribution 1 clm 1002062 ($6,349.74) $569,961.49
4/26/2010 Distribution 167 ($566,240.59) $3,720.90
4/30/2010 2010 Interest $1.76 $3,722.66
5/21/2010 Funding Incoming wire $150,463.44 $154,186.10
5/31/2010 2010 Interest $0.38 $154,186.48
6/2/2010 Distribution 42 ($144,113.70) $10,072.78
6/16/2010 Funding Incoming wire $60,000.00 $70,072.78
6/24/2010 Distribution 19 ($60,912.42) $9,160.36
6/30/2010 2010 Interest $0.35 $9,160.71
7/30/2010 2010 Interest $0.09 $9,160.80
8/31/2010 2010 Interest $0.09 $9,160.89
Case3:07-cv-00943-WHA Document722-4 Filed10/05/10 Page5 of 5
Outstanding
7 $11,866.74
Not Cashed
+ + +
Undeliverable
1 $6,349.74
8 $18,216.48
P: Paid
V: Void
: Not Cashed
R: Reissue
U: Undeliverable