Professional Documents
Culture Documents
PAGE NO.
Acknowledgement 2
Vision and Core values 3
Executive summary 4
Company profile 5
Product portfolio 8
Board of directors 9
Management profile 10
Corporate social responsibility 11
Health safety and environment policy 13
Objectives and strategies 14
Achievements over the years 16
Over view of Hr department 17
Details of working in Hr department 18
Internship Experience 19
Recommendation 21
Conclusion 22
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ACKNOWLEDGEMENT
I would like to thank Almighty Allah who made me able to complete this
internship report by utilizing my skills and knowledge. I am also thankful for giving
me spirit of patience, consistency and courage during my internship. At Adamjee
insurance I would like to thank Mr. Bilal shehzad Manager HR who provided me
full opportunity to start internship and accumulate first hand comprehensive
information during my internship. I am also obliged to different persons like
Mr.Fahad Taufiq, Mr.Faizan karim and Mr. Farrukh Hassan who provided ever
information I needed during the course of my internship.
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ADAMJEE INSURANCE
VISION
MISSION
Being the leading insurance company of Pakistan and second best in Asia, our aim
is to be a significant participant in developing Pakistan’s image by providing
maximum insurance protection at the most competitive price in a highly efficient
manner for industrial and economic growth
CORE VALUES
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EXECUTIVE SUMMARY
The report sheds light upon the activities that I participated in during my
internship at Adamjee insurance company. It elaborates the practical aspects and
work done by me during my six weeks. I was placed in the Human resource
management department under the supervision of Manager S.M Bilal Shehzad.
The initial part of this report contains authentic information and facts about the
history of AIC and the corporate profile of the company. The next step gives a
conceptual overview of the organization structure followed by a more detailed
overview of the Human Resource Management Department.
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COMPANY PROFILE
The Company commenced operations with a Paid-up Capital of Rs. 2.5 million,
which has grown phenomenally in the past 5 decades. As of 2008 the Paid-up
Capital of the Company is Rs. 1.022 billion, which is the highest amongst all the
General Insurance companies in Pakistan. AICL enjoys a competitive edge in the
insurance industry due to its strong asset base, paid-up capital, substantial
reserves, balanced portfolio mix and steady growth in gross premium
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Diversified portfolio of business
The diversity of AICL's portfolio allows the Company to be the insurer of choice,
for an array of clients and needs. Whilst expanding our customer base, AICL
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dedicates as much effort in maintaining the highest level of customer satisfaction.
Its cornerstone philosophy is to provide premium quality service along with
forwarding the maximum benefit to its clients. This commitment is exhibited in
the importance AICL places on excellence, integrity and ethical behavior. These
values foster confidence, especially in our clients for whom security is imperative.
The high level of confidence AICL inspires is evident in the number of banking and
financial sector clients that AICL insures.
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PRODUCT PORTFOLIO
1) RETAIL INSURANCE:
Home
Personal Accident
Travel
Travel Policy Validation
2) CORPORATE INSURANCE:
Fire insurance
Engineering
Health insurance
Marine insurance
Livestock insurance
Miscellaneous business
Specialized cover
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BOARD OF DIRECTORS
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MANAGEMENT PROFILE
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CORPORATE SOCIAL RESPONSIBILITY
AICL has restated the Compliance Performance Standards which applies to all
areas of business and processes. AICL has taken steps in furthering the knowledge
and understanding of compliance and ethical obligations through all the levels of
its management and personnel. These initiatives include internal awareness
campaigns, specific trainings in detailed regulatory areas and focused efforts on
areas such as conflict of interests.
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ENVIRONMENT, HEALTH AND SAFETY:
Being an office based concern; AICL does not have a direct bearing on the
environment. Nevertheless, the company is acutely aware of the environmental
issues on hand and is committed to reduce those impacts which are within its
ability to control.
MAJOR DONATIONS
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HEALTH, SAFETY & ENVIRONMENT POLICY
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To realize this vision, we will work together to protect the quality of the
Environment and the health and safety of our employees, customers, and
Neighbors. The company aims to protect peoples’ health, and minimize any
Environmental impact that can occur during the performance of their job
functions.
The HSE policy follows all existing laws, regulations and amendments.
OBJECTIVES
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Strengthen customer relationship through customer satisfaction by
providing excellent service and quality products.
Maintain a healthy balance between Profitability and Volume and have a
balanced portfolio mix.
Increase investment returns from its growing funds and absolute return
strategy.
Consolidate market share through offering new products and to focus our
approach in areas where our presence is small.
Establish modern management system and adopting latest techniques
conforming to international Standards needed for an efficient organization.
STRATEGIES
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To pursue strong growth
Adopting industry’s best practices and increasing economies of scale.
Leveraging opportunities across the industry.
Development of Human Resource through training and exposure to modern
technologies and management techniques.
Expansion of business and improving customer relationship management
through wide network of branches locally and internationally.
Development in information Technology to have an effective Management
Information System.
Pursue best Reinsurance arrangements.
Establish effective Risk Management System.
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Only insurance company in Pakistan to be declared the second best insurance
company in the whole Asia by Euro money.
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The Human Resources Management (HRM) function includes a variety of
activities, and key among them is deciding what staffing needs you have and
whether to use independent contractors or hire employees to fill these needs,
recruiting and training the best employees, ensuring they are high performers,
dealing with performance issues ,and ensuring your personnel and management
practices conform to various regulations .Activities also include managing your
approach to employee benefits and compensation, employee records and
personnel policies. Usually small businesses (for-profit or nonprofit) have to carry
out these activities themselves because they can't yet afford art-or full-time help.
However, they should always ensure that employees have and are aware of
personnel policies which conform to current regulations. These policies are often
in the form of employee manuals, which all employees have.
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DETAILS OF WORKING IN HUMAN RESOURCE
DEPARTMENT
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INTERNSHIP EXPERIENCE
This was my second experience working in the corporate sector. I learn a lot
because every organization has different way of doing work. Working for six
weeks in the organization I come to know about the structure of the organization
that how to perform different activities how to adjust your self in the office
environment. The internship program at AICL is a commendable step taken by the
management of AICL. Having an organized internship program is a clear indication
of the corporate social responsibility that this organization exercises at its best.
One of the things I learned immediately about Adamjee was that each day would
differ significantly from the previous one. Being flexible and open to change was
key in fitting well into this organization. While there was a wide range of tasks
assigned, there were also some routine tasks to be completed every week. I also
handled different administrative tasks, such as answering the phone, making
copies, printing, delivering mail, and other office responsibilities. I have learned
many fundamental techniques that have made me a better communicator. First,
my writing skills have advanced and I feel confident in doing tasks expected of
me. Next, I am now more eager to attempt things that intimidate me.
Additionally, I have learned that my verbal communication skills, which I have
always thought were above average, have room for improvement. I have learned
and grown from the respect given to me by all the people whom I have
encountered in Adamjee. This, in turn, has prompted me to espouse that respect
to others. In closing, this internship has been much more than learning about a
job, it has been learning about life and my abilities. I was placed in the Human
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Resource Department all the employees along with the supervisor (S.M Bilal
Shehzad) were very cooperative and instructive. The knowledge and guidance
that I have received from them is priceless and cannot be quantified.
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RECOMMENDATION
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CONCLUSION
I will conclude that every organization must give opportunities for internships for
the students because when a student finishes his or her education they want a
plat form to work and they want companies to give them internship. Adamjee
provides internship in many departments like marketing, Hr, finance, Health and
they provide a plat form to polish the skills of the internees so that they can prove
to the best in their job career.
‘’Experience is not what happens to you, it is what you do with what happens to
you’’
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