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Table Of Contents

1.1 Introduction
1.2 The historical context
1.3 Organisational culture
1.3.1 What is culture?
1.3.2 Organisational styles
2.1 Introduction
2.2 Personal awareness
2.2.1 Learning to learn
2.2.2 Experiential learning and learning styles
2. Managing self
2.2.3 Emotional learning
2.2.4 Learning to think
2.2.5 Prejudice
2.3 Managing your personal resources
2.3.1 From competence to professionalism
2.3.2 Self-motivation
2.3.3 Managing time
2.3.4 Managing stress
2.3.5 Managing communication
2.3.6 Managing change
3.2 Teams and leaders
3.2.1 Teamworking and leadership
3. Managing people
3.1 Introduction
3.2.2 Motivating people
3.2.3 Empowerment
3.2.4 Responsibility
3.3 Training, development and assessment
3.3.1 The learning organisation
3.3.2 Learning Styles
3.3.3 Assessment of performance and work review
3.4 Coaching, mentoring and counselling
3.4.1 Coaching
3.4.2 Mentoring
3.4.3 Counselling
4.2 Managing the Organisation
4. The management of processes
4.1 Introduction
4.2.1 Management structure
4.3 Systems Management
4.4 Organisation development (OD)
4.5 Decision making and policy development
4.7 Knowledge and learning
4.8.3 Strategic planning steps
4.9 Financial Management
4.9.1 Budget
4.9.2 The balance sheet
4.9.3 The income and expenditure statement
4.9.4 Cash flow statements
4.10 Contracting
4.11 Terms and conditions of employment
4.12 Managing external relations
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tkit1

tkit1

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Published by elenas2

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Published by: elenas2 on Oct 17, 2010
Copyright:Attribution Non-commercial

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11/03/2011

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