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conflict resolution

conflict resolution

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Published by mdkaifahmed

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Published by: mdkaifahmed on Oct 21, 2010
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Cooperative Approaches to Conflict in the Education Sector 
At least 12,000 public schools in the US integrateconflict resolution education into their curriculum.And more than 600 university mediation and conflictresolution programs exist across the country.CR education improves children’s self-esteem,develops their problem-solving skills and helps avoidinappropriate or unsafe behaviours.Schools with CR programs demonstrate an increase inacademic achievements, student cooperation and self-worth. Studies have shown up to an 80% reduction instudent violence and suspensions, a 60% reduction indiscipline problems, and a 41% decrease inaggression-related disciplinary incidents.
"I've seen changes in some of the kids at school since we started this program. They look at things differentlynow…. I think we are really changing the gangs on thiscampus. There used to be a lot of gangs before… but it's sort of stopped. It's more peaceful now." 
A ninth-grade student from CA, after completing a CR education program.
Cooperative Approaches to Conflict in theCommunity Sector 
There has been a 400% increase in communitymediation programs in the past 10 years. Communitymediation centers were created to address family,neighbor and community disputes. Many centerssupport the development of conflict resolutionsystems in schools, workplaces and governmentsettings. Cooperative approaches have been bothsuccessful and popular: 85% of mediations end inagreement, and 95% of participants say they woulduse mediation again in the future.
“Dialogue means we sit and talk with each other,especially those with whom we may think we have the greatest differences. The intention is not to advocate but to inquire; not to argue, but to explore; not to convincebut to discover.”
The Institute for Multi-Track Diplomacy
Where can I learn more about CR and ADR?
The following organizations can help you find a program in your area to suit your dispute resolutionneeds:
Your state attorney-general or local consumer  protection agency
Bar associations and law school clinics
The Association for Conflict Resolution (ACR,see
The National Association For CommunityMediation, Community Mediation Directory andlinks (see
The Interagency Alternative Dispute ResolutionWorking Group(see
US Office of Personnel Management (seewww.opm.gov/er/adr.asp)
The Conflict Resolution Information Source (see
)Please visit our website at
for other on-line resources. In addition, there are many books andarticles on CR and ADR that are available in locallibraries or community mediation centers.
Search for Common Ground is a non-profit organization that seeks to transform the way people deal with conflicts: from adversarial approaches tocooperative solutions.
 A guide to conflict resolution
Conflicts arise in everyday activities. Some are easilyresolved; others become violent or are simply ignoredand left to fester.In democratic societies, the court system and lawenforcement agencies traditionally deal withconflicts. However, they promote an adversarial “mevs. you” approach, based on the concept of winningor losing.Such an approach can deeply damage the parties’relationship. It also has potentially damaging effectson physical health, job performance, financialsituations and relationships:
65% of work performance problems are due tochronic unresolved conflict
30 million civil cases are estimated to crowdfederal, state and local courtsAlternative, more positive ways to manage conflictarose in the ‘60s to address overcrowding of our courts. Such cooperative approaches help parties finda mutually beneficial agreement based on their needsand interests—their common ground.Today conflict resolution approaches are applied inmany different settings, transforming the way weview and deal with conflict. This guide provides a brief overview of this new and developing field.

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