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About Company
Industrial Credit and Investment Corporation
of India Limited (ICICI)

 Founded: 1955

 Headquarter: Mumbai

 Products: Investment Banking

Commercial Banking
Retail Banking
Private Banking
Credit Cards

 Employees: 35,000+
(ision:

To be the leading provider of financial services in India and a major global

bank.

Mission:

È Expand The Frontiers Of Our Business Globally.

È Play A Proactive Role In Realization Of India¶s Potential.

È Maintain High Standards Of Governance And Ethics.

È Create (alue For Our Stakeholders.

Organizational Culture

È Informal Culture

È All employees call each other by their first names.

Role Of The HR Manager

È A forecast of the demand for human resources

È A forecast of the supply of external human resources

È A forecast of the supply of human resources available within

the organization
Sources Of Recruitment

È Internal Sources:
È Promotions, transfer across cities/countries (very few)

È External Sources:
È Campus Recruitment (specialization & college)

È Industry (specific product or service experience)

Followed By
- Junior Test
- Interview
Orientation

È Orientation programme known as

µSwagat¶ for new employees.

È Where the employees are made familiar

with the culture, background and the
basic things he is supposed to do in the
organization.
Communication

È Employees can directly write to the MD.

È Every morning, a short meeting called µhurdle¶

is held to discuss the focus of the day.

È Once a week they have a meeting to discuss

about internal issues.
Performance Appraisal
È Every 6 Months- Half Yearly Appraisal Is Held

A:- Outstanding Performance

È Grading Method B:- Good Performance
C:- @

Performance
È Bell Curve D:- Poor Performance
 Target Setting

È Targets are set every month.

È The target standards being T1, T2, T3 and T4.

T1 being the best and T4 being the worst.

È At the end of the month the targets are discussed,

it is seen how much the employee has
accomplished from what target was given to him.

È When targets are set it motivates the employee to

achieve it and he knows what is expected of him.
Motivation
È Star of the week & Star of the day: Employees
are given bonus according to the target achieved.

È Support employees: If an employee has financial

problems he can take a loan which will be given
at concessional rates.

È ICICI motivates its employees well and retains them.

 Strategies

È „
 
Acquiring the best talent available, develop & groom them

È „  

The existing, well trained employees by offering benefits,
perks, compensation & to adjust job role & level wherever
required
Career Planning

i „„

ICICI Group believes that its employees

are the greatest driver of its growth and
development.

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Forecasting

Forecasting human resource requirements and supply based on

È Work Study Techniques

È Managerial/ Executive Judgment
È Statistical Techniques
How To Deal With Surplus
Employees
È Freeze Hiring
È Deputations
È Internal Transfers

How To Deal With Shortage of Employees

È Part time
È Recall
È Job-sharing
Human Resource Information
System (HRIS)

È Work History
È Strengths
È Weakness
È Promotion Potential
È Career Goal
È Personal Data
È Number And Types Of Employees Supervised
È Total Budget Managed
È Previous Management Duties